24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

Emergency Plumbing Services

Your Local Plumbing Experts

Emergency Plumbing Service

Your Local Plumbing Experts

Emergency Plumbing Service

Your Local Plumbing Experts

CUSTOMER REVIEWS

Google Rating
4.8
Based on 829 reviews
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Maryna L.
Maryna L.
21:40 07 Dec 23
Professional, explained the issue of the drain blockage, and wasefficient. A job well done. Thank you Dane.
Stéphane D.
Stéphane D.
20:44 06 Dec 23
Always a pleasant, professional and informative experience with Tassos.
Steve R.
Steve R.
04:45 06 Dec 23
Dane was excellent. Great knowledgeable service provided from start to finish.
Michele P.
Michele P.
23:51 05 Dec 23
Thanks, Andrew! Appreciate all the information shared.
Alexia H.
Alexia H.
22:30 04 Dec 23
Dane did an excellent job, not only replacing our kitchen faucet but also outlining other areas that need improvement. We are very pleased with the service and we will continue to work with High Mark for all our future needs. Tassos also did work in our kitchen, dealing with a clogged sink. He was efficient and again, we appreciated his professionalism. Great work all around!
theoutcast
theoutcast
03:43 02 Dec 23
Dane and Brandon were very professional, knowledgeable and efficient. They took the time to answer my questions and were thorough with the inspection of all my plumbing. Even discovering mistakes that someone else had left behind and repairing it in the same day. Thank you!
Kris L.
Kris L.
21:17 28 Nov 23
Ryan B came and replaced a toilet for me and did the most amazing job! I highly recommend highmark plumbing and heating and especially Ryan B. Thank you Ryan for all your hard work and for helping me with a separate issue
Ashley C.
Ashley C.
19:44 28 Nov 23
I am so thankful for HighMark Plumbing and Heating this morning! They came out and got my furnace up and running. Andrew was so professional and kind, he explained everything so I could understand my options. Highly recommend!!!
Kevin K.
Kevin K.
19:33 27 Nov 23
Andrew was very efficient and thorough in diagnosing the issue with our furnace and got us up and running!
Walt “Waldar” S.
Walt “Waldar” S.
17:26 25 Nov 23
Excellent customer service and installation. Would highly recommend.
braden W.
braden W.
22:26 23 Nov 23
Ryan was a total professional.Great service. Highly recommend!!
Marcella S.
Marcella S.
23:20 20 Nov 23
Andrew did my annual furnace inspection. He knows where everything is. His visit was timely as a switch had to be replaced. He showed my why and where and did the work as he has all parts in his truck. He is professional, pleasant and a pleasure to have around. I will use him always.
Victoria T.
Victoria T.
22:07 18 Nov 23
I would highly recommend this company. Great customer service. Ayla who who took our call was friendly and helpful. Tassos who did the work on our heating system was very knowledgeable & detailed in the options that he presented to us. And again very friendly. As I have said in another google review customer service is something that is lacking in our society today. THANK YOU High Mark Plumbing & Heating
Aiko O.
Aiko O.
11:12 15 Nov 23
I have been a client of High Mark for many years. The most recent visit was by Andrew for furnace tuneup and hot water tank inspection. He was polite and professional.
Chris H.
Chris H.
23:45 07 Nov 23
Excellent service. Our technician, Ryan, let us know in advance when he would be arriving, explained the costs associated with the installation, was super friendly and was very professional doing the installation. Before he left, he also explained exactly what he had done and showed us how to work the dishwasher.
Maya U.
Maya U.
19:19 07 Nov 23
Exceptional plumbing service from the High Mark team! Got my kitchen drain cleaned today and it’s flowing smoothly again. Thank you for the $100 off drain cleaning special. Saved me some money!Question for potential heating appointment: What type of heating solutions do you offer?
Nathan P.
Nathan P.
00:08 04 Nov 23
Andrew was great! Very knowledgeable and explained everything he was doing. No surprises
Kenny K.
Kenny K.
23:07 03 Nov 23
Had a leak on the shutoff value to the toilet water tank in the morning, and High Mark was able to answer the call and dispatch their technician in the afternoon on the same day.Their technician Ryan B was able to assess the issue, give me the solution, and the cost for the repair in a friendly and professional manner.Since it was a small job and he has all the materials needed, he was able to complete the fix in half an hour with no mess left behind.I’d recommend their service.
Kim M.
Kim M.
19:02 03 Nov 23
Of course it happened on a Sunday night. 8 yr old hot water tank had a leak in outgoing water line. We called the installer of the tank (who had rescued us 8 yrs prior,, also on a weekend), but said they were too busy and not for 2 days. They referred us to High Mark….came out first thing Monday morning, at 9 a.m., on time, as arranged. Dane was our technician. Very personable and professional. Took a look at the whole plumbing situation throughout the house to give us a snapshot of our probable needs. Really great info – we chose to go with the repair to the outgoing water line with poly B piping which had just given way due to wear over time. The repair was quick and efficient. Excellent workmanship. Dane left us with a couple of courses of action to take in the future, should we decide. We have discussed the poly B piping with our strata president as it is an issue already on the table for our complex. It was great to meet Dane, he was kind, inquisitive, knowledgeable – an asset to High Mark. Thank you for the excellent 5 star service – we recommend and won’t hesitate to contact High Mark in future.(a high mark for High Mark – lol – like you’ve never heard that before)…..p.s. Doug Philip, my hubby contacted and set up the service call….the comment in brackets is his.
Magdalena O.
Magdalena O.
17:23 03 Nov 23
I was very satisfied with service. Andrew is very knowledgable in his profession. Since Andrew started to maintain my boiler, the problems stopped. Also he is very honest and upfront on what need to be fixed. Very highly recomending this company.
Robert T.
Robert T.
22:36 02 Nov 23
Andrew was a Rock Star. Diagnosed the problem with my boiler and knew exactly what to do. I would highly recommend High Mark Plumbing to anyone.
Hayley P.
Hayley P.
21:25 02 Nov 23
Dane did a great job. He was very quick and helpful, and checked everything else in the house to make sure there were no other major issues. Would recommend High Mark Plumbing & Heating for plumbing services in Port Coquitlam!
Richard G.
Richard G.
22:38 01 Nov 23
Nov 1… Follow up warranty adjustment performed on pressure control valve. Bryan was sent to our home right away & completed the job quickly with explanations. Thanks very much. Greatly appreciated.
Gordie B.
Gordie B.
20:07 01 Nov 23
Kevin did a first-rate job. Professional and courteous
N D P
N D P
21:50 31 Oct 23
Very professional and fast response to my situation. I would recommend using highmark plumbing. Thank you Tassos for an A+ job
Adam M.
Adam M.
02:24 28 Oct 23
Dane performed a thorough inspection of the visible pipes throughout our home and pointed out the areas of deficiency: old, worn PRV, lack of shut-off valves under sinks and an old PVC pipe supplying a toilet. I am very glad to be aware of these problems and asked Dane to replace the PVC pipe and install shut-off valves under our ground-floor bathroom sink. He also installed a new sink and tap under the aforementioned bathroom sink. I think he did a top-quality job, and he demonstrated a lot of care and skilled high-precision work. Dane also took care to clean the counter area around the new sink so that the whole countertop area showed a very tidy and elegant presentation. Thank you Dane, you did a super-awesome job in transforming our home to make it look more classy and beautiful and much less leaky – as the old tap dripped chronically and the old sink had a hole in it! Finally, Dane was very articulate in communicating his concerns about our plumbing situation.
Feroze N.
Feroze N.
21:53 27 Oct 23
Hi Ryan Wood.I called Highmark because I have furnished your offices with cubicles etc.I am writing to let you know how impressed we were with Service Tech Ryan E.He is soft spoken and knows how to work with his clients.He even went as far as explaining my wife as to what is happening and he will have it all fixed up as soon as the part arrives.After numerous phone calls looking to replace the defective part he found a temporary fix till the actual cartridge arrives from Grohe.I must commend Ayla and Ashley for taking my calls and having a laugh while on the phone.Having such pleasant staff members is what makes a great company.I am sure they love working for Highmark.We will not hesitate to refer Highmark to any of our associates.Best,Feroze Nanavaty
Leslie C.
Leslie C.
17:20 27 Oct 23
I wanted to give 5 Stars to High Mark for the service they provided. It starts with the excellent work from Kevin. He was in to do a service on our furnace and when checking the crawl space mentioned that there was some water there. He recommended having a plumber come out and look at the drain tile. Ryan E came to the house, checked under the house and came to the same conclusion as Kevin. He worked on the drain tile for almost a week and repaired it where necessary. Ryan was always professional in his conversations with us and sent us detailed pictures of what he was doing. This job required our deck to be taken apart and Bryan Reed contractor/handyman sent out someone to take apart and put the deck back together. Again we received outstanding service from this gentlemen and he mentioned to my husband that he had only been on the job for ten days. Thank you for everything. ***** stars.
Owen M.
Owen M.
03:11 27 Oct 23
Great professional service, Andrew did great work, I’m very happy. On time, courteous and fixed my gas furnace economically . Highly recommended
Kelly K.
Kelly K.
21:54 26 Oct 23
Our technician, Tassos, was courteous, professional and took the time to explain what needed to be done and why. He had our furnace back up and running in record time. Thank you Tassos!
Margaret C.
Margaret C.
00:39 25 Oct 23
Tassos did an excellent job in getting my heating problem fixed without having to do much troubleshooting. He is courteous, very knowledgeable and explained well. I will surely recommend him to friends and neighbours for heating and plumbing works to be done.
Janet O.
Janet O.
23:10 24 Oct 23
Excellent service. Very prompt reply.We are very pleased with Andrew’s knowledge and expertise.
b P.
b P.
21:22 24 Oct 23
Kevin clearly explained what the heating problem was. He also explained the positive and negative issues if repairing a 15 year old heat pump. He was on time, kept his shoes off my floor, and not pushy to upsell. Would highly recommend.
Jamal M.
Jamal M.
00:47 24 Oct 23
I hope I can save someone time calling around and asking rates. I called 10 different HVAC companies in the surrey and Coquitlam area and these are on the lower end but the service was incredible. Kevin helped us and he was beyond respectful of my house, taking off his shoes, leaving no mess, and answering any questions I had with no condescending feeling. Kevin laid out all the options I had and was honest with what needed to be done and what was optional, while being respectful of budget limitations. We are going to be personally requesting Kevin for our yearly maintenance.
Bill M.
Bill M.
20:57 23 Oct 23
Kevin got to the problem fast and had the heat going for us. Great service.
Antonio D.
Antonio D.
02:38 22 Oct 23
Experience was very good . Tassos was very professional and explained all problems encountered , in very clear language for me to understand .
Art L.
Art L.
22:53 20 Oct 23
Andrew did an thorough efficient annual service on our furnace.
Arif M.
Arif M.
17:10 20 Oct 23
We had our water heater die on us and High Mark was the only service that was willing to see us on the same day.For two days, Kevin came down to fix the problem. Kevin is probably the friendliest and most professional invididual to work on the house. He provided options on how to fix the problem, and at no time did I feel pressured or upsold by him. He seemed to genuinely care and was all around, a nice dude.We were back up and running on a Friday, when other places wouldn’t even come in before Monday to do a check.If I have any home services that need to be done, I’m calling High Mark and I’m getting Kevin to come back!
Eric T.
Eric T.
04:17 20 Oct 23
Ryan E came in, figured out what was wrong immediately, and gave me two options to fix the problem. I had a non working sump pump and he suggested to try and fix the one year old machine instead of replacing since it should still be working and likely just clogged. He was absolutely right and fixed the problem for us within an hour. Very pleased and happy it’s all good again. Thanks again Ryan!
Alvin J.
Alvin J.
21:22 19 Oct 23
Overall plumbing inspection well done! Excellent work as always! Highly recommend!
daniel M.
daniel M.
21:18 19 Oct 23
Andrew came exact time, diagonose the problem, explain the possible solutions and help me make the right decision in solving it. Fast efficient and very curtious.
Michael H.
Michael H.
04:08 19 Oct 23
Andrew came over to check and clean our furnace. Great guy, very nice, professional, and helpful! The next time we need work done on our furnace, I know just who to call!
Rick H.
Rick H.
16:36 18 Oct 23
Andrew has been our “go to” plumber for a number of years. Highly recommend him and Highmark.
Chris B.
Chris B.
01:05 18 Oct 23
Kevin was excellent, very knowledgeable in diagnosing and fixing a tricky problem.
Michael D.
Michael D.
00:23 18 Oct 23
Tassos did a great job diagnosing then fixing the furnace issue. Also pointed out some things to watch for future. Very happy with the service.
Doug W.
Doug W.
20:33 17 Oct 23
Knowledgeable and professional. On time, quick, and courteous service.
Valerie B.
Valerie B.
18:44 16 Oct 23
Thank you to High Mark technician Andrew for servicing my furnace. I appreciate Andrew’s attention to his craft and the time he took to explain furnace details to me before and after servicing.
Ruth W.
Ruth W.
03:04 13 Oct 23
Very Professional and Knowledgable ……. Excellent work , with clear explanations . Thank-you
Jackson M.
Jackson M.
01:09 13 Oct 23
Cole was excellent! He arrived just when he said he would. He was very professional, quickly assessed the job and provided me with a range of options to address the problem. He went off to the get the part and had it installed in no time. Another home run by Highmark! Thank you from a very satisfied client.
Ashok N.
Ashok N.
19:51 12 Oct 23
As promised by the office staff, High Mark Plumbing sent the technician right on time, and Ryan E was very professional and courteous. He addressed the immediate need and recommended a follow-up. We are happy with their service and look forward to calling them again for a follow-up. We highly recommend them for all heating and plumbing services.
T. C.
T. C.
23:18 11 Oct 23
Kevin was professional and thorough. He explained what work needed to be done on my heating system and gave different options as to how I could proceed. His work was excellent.
Brenda B.
Brenda B.
20:16 11 Oct 23
Tassos was awesome. I will definitely ask for him for future work. He explained everything to me. I am very very happy and will recommend him to my family and friends
Robyn M.
Robyn M.
02:00 11 Oct 23
Cole came quickly. Solved the problem as quickly as he could. Was professional, friendly and helpful.
Elizabeth
Elizabeth
00:40 11 Oct 23
Ryan was prompt, professional and proficient. He had a new toilet in place in no time.He also unplugged a second toilet, deodorized a drain and turned up my water heater. We know who to call for plumbing issues!Thank you, Ryan.
TERRY VAN DER L.
TERRY VAN DER L.
20:28 10 Oct 23
Andrew showed up on time and sure knows his stuff! He gave us great short and long term advice and left us as very satisfied customers
Jay P.
Jay P.
23:07 06 Oct 23
Kevin and Cole did a great job. They replaced our relic of a furnace. The new one is set up nicely with the old ducting and gas line.
Colin T.
Colin T.
17:17 05 Oct 23
Ryan was personable, efficient and effectively dealt with our problem in a couple of hours. A pleasure to deal with.
Howard R.
Howard R.
01:51 05 Oct 23
Cole did a great job and was easy to deal with, thanks!
Rudolf San J.
Rudolf San J.
19:19 04 Oct 23
Ryan came right away as scheduled and ready to tackle the job on handHe was very thorough and checked every tick on the box before he completed his workI highly recommend him for any plumbing and repair work and Highmark Plumbing too
Linda N.
Linda N.
18:04 04 Oct 23
My concerns for pride in workmanship is telling and is important to me. I hired Highmark Plumbing and Heating upon a recommendation from a friend when she hired this company to re plumb her house because of her leaking pipes in the crawl space. Their response was quick. Dane attended my house at 8:00 AM to give me options on what I should do and estimate costs – no pressure. Dane started right then and each day of the repair he arrived on time and worked straight through every day – all day without a break. He answered my questions and explained various things to me in a language I understood. I found Dane to be very punctual, polite, very easily to talk with and relate to, was patient – especially to a senior that wanted to chat. I could see that Dane took pride in his workmanship and I have no fears in referring others to or hiring this company in the future with an employee such as Dane.Linda NakonechnyMaple Ridge, BC (2023)
Krysten M.
Krysten M.
23:27 03 Oct 23
Ryan was great, very polite and friendly. Was able to fix my toilet and even give me some tips and feedback about other plumbing in my house. He gave me a good range of options for remedying my issue and was fast!
John M.
John M.
22:50 03 Oct 23
Happy with Cole’s visit today. He was courteous and went about his work in a positive manner. He was knowledgeable and was quick with answers to my questions.
David G.
David G.
04:29 30 Sep 23
Andrew came on time. Not a spry young fellow, but hereally new his stuff wrt boilers. Identified the problem,resolved it in no time, educated me on some importantissues, and all under the $69 service call fee. A darn goodinvestment. He didn’t try to upsell me on anything.I was pleased.
Sharon K.
Sharon K.
02:10 30 Sep 23
My kitchen was in crisis-backed up carburetor, clogged sink etc.I was so happy that Colin was able to put me into his schedule so quickly. He explained all the options very precisely and then went off to the supplier to get the necessary equipment and parts.Colin was very by knowledgeable about what needed to be done.He cleaned everything up after all had been installed and took precautions to keep everything clean and tidy.Colin did a great job and I have no hesitation in recommending him to friends and family.
Matt P.
Matt P.
23:20 28 Sep 23
Had the pleasure of dealing with Kevin at Highmark. He did a great job at explaining how the service was going to work and was upfront about the pricing. He was pleasant and efficient and I would recommend him to anyone that asked for an HVAC professional. Thank you!
Barb C.
Barb C.
21:31 24 Sep 23
Ryan did a great job! Very friendly amd professional.
Konstantin G.
Konstantin G.
21:49 19 Sep 23
The technician was Ryan, fixed my shower quickly, now it looks and works as if it’s never been broken. Thank you!
Tayler
Tayler
20:20 18 Sep 23
Dane was great! Efficient and friendly and was able to get the job done.
Gary M.
Gary M.
16:44 18 Sep 23
Dane came promptly and outlined the issue and gave me various options that could save me issues in the future. Resolved issue quickly and was very professional through out
Chuck D.
Chuck D.
16:42 11 Sep 23
This was my first time using Highmark. One of the best customer service experiences I’ve had. From the initial appointment setting right through the diagnostics and finally, the solution was outstanding really enjoyed our text Ryan and Mark highly recommend these guys.
Milan K.
Milan K.
18:01 08 Sep 23
The technician’s professionalism and clear explanation of the scope of work and process left a lasting impression. His kindness and expertise are a testament to the exceptional service Lillie Family Heating and Plumbing provides.
Logic S.
Logic S.
15:15 08 Sep 23
Amazing customer service… they were totally on the ball with appointment and even allowing me to adjust the appointment. Showed up on time and tech was guy very knowledgeable and was great at troubleshooting my system problems.
Van T.
Van T.
22:36 07 Sep 23
Tassos was very friendly and professional. I also learned a few things from him today. Absolutely amazing work highly recommend.
Dale H.
Dale H.
22:17 02 Sep 23
I have used Highmark before. Very professional and courteous. They left the area they worked in cleaner than it was when they got there. They showed me what they were doing and explained what was wrong. I would recommend to family and friends.
Paul L.
Paul L.
00:10 31 Aug 23
Professional and friendly service and very knowledgeable for maintenance of are new hot water tank. Thanks Kevin and High Mark Plumbing &Heating
Chad E.
Chad E.
20:10 30 Aug 23
I just had Dane come and repair a cracked p trap under my kitchen sink. He was super professional, friendly and fast! I thought the price was very fair for the work involved. Thanks Dane!!
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Emergency Plumbing Services in Lower Mainland

Unexpected emergencies with your plumbing can arise at any time. High Mark service experts can handle them during evenings, weekends, and holidays.

When you need Emergency Plumbing service, we are here for you.  

 

You can reach us 24/7, even beyond business hours.  They immediately notify us of your emergency so we can send our service expert as soon as possible. Before starting with the work, our service experts will let you know your options with up-front costs.

emergency plumbing

How to Know When You Need Emergency Plumbing Services

Whether you’re experiencing a severely clogged sink or extensive water damage in your home, it may be an overwhelming experience. We understand that emergency plumbing problems can arise at any time. High Mark service experts are here for you at all hours to tackle your emergency and restore peace of mind. Some of the most common emergency plumbing services we have faced include:

Overflowing Toilet

At High Mark, we fully understand the panic and frustration with overflowing toilets. If you only have one or two toilets in your residence, it is imperative to prevent them from overflowing. Unforeseen mishaps can happen at all hours. Our service experts can help restore normalcy back in your home and help relieve the stress.

Clogged Toilet or Sink

As a homeowner, you can expect to encounter clogged toilets and sinks. We aim to ease your burden when your drain isn’t working properly. Not only is it an inconvenience but it’s also disruptive to your daily routine. Allow High Mark service experts to address those challenging clogs!

Leaky Pipes

Have you ever laid awake at night, disturbed by the sound of dripping within your walls or ceiling? Ensure your leaky pipes don’t compromise your day. High Mark service experts are here to resolve your leaky pipe problems once and for all! If you have a leak or broken faucet, our service experts are here to fix it and stop that dripping for good.

Burst Pipes

Burst pipes are often one of the biggest nightmares for homeowners. They can happen when it rains a lot, after the snow melts, or just about any time. That’s why High Mark service experts are ready to tackle your burst pipes right away. 

 

We suggest saving our phone number in your phone in case of emergencies. That way, if something goes wrong, you can call us right away without wasting time looking for help.

 

Water Heater Not Working Properly

Unwelcome surprises like cold showers are not pleasant. Because water heaters do not often require annual maintenance, when a water heater breaks down, it’s often unexpected. We understand the urgency of restoring hot water back in your home. Call High Mark right way to have our service experts investigate and repair your water heater.

Clogged Sewer Lines

Have you ever noticed sewage coming up from your drains or toilets? Clogged sewer lines aren’t just bad for your health; they can also cause severe damage to your home. We understand how messy and dire clogged sewer lines can be. Our service experts will address the problem and make you feel at ease again.

Broken Water Line

Are you noticing an increase in your water bill or wet spots in your yard? Neglecting these broken water line signs can cause extensive water damage in or around your home. By choosing High Mark Plumbing, you’re choosing reliable solutions and peace of mind. Let us help repair your broken water line right away with our emergency plumbing services.

Sump Pump Failures

Sump pumps are often in your basement or outside your home. They help prevent devastating floods indoors. When your sump pump stops working, it can lead to

significant water damage. 

 

We understand how important it is to tackle your malfunctioning sump pump right away. We will help ensure your home remains dry and prevent further water damage.

 

Emergency Plumbing Warning Signs

Plumbing problems often have silent warning signs that indicate a potential emergency is underway. Here are some signs to take notice of and be proactive with to prevent plumbing emergencies:

Unpleasant Odours

At High Mark, we often receive calls from customers regarding foul odours coming from their drain. This unpleasant smell can be from various concerns such as clogged drains, mold or mildew, sewer line problems, among other factors.

Spike in Utility Bills

Most homeowners and tenants look at their monthly utility bills. It’s important to check your monthly bills to be proactive with spikes in your expenses. If your bills go up without reason, you might have a plumbing problem at home. 

 

Having plumbing systems that perform efficiently and optimally will help prevent costly repairs as well as keep your monthly expenses down.

Gurgling and Bubbling Sounds

Have you ever noticed your water bubbling when you flush your toilet? When your sewer line gets obstructed, plumbing fixtures often gurgle or bubble. There are some signs to look for that indicate you may require plumbing service:

 

  • Your shower or toilet could overflow with water when you run the washing machine.
  • When you use your bathroom sink, the water in your toilet rises or bubbles.
  • You’ve noticed bird’s nests or organic debris in your vent pipe. Your vent pipe releases sewer gases to escape outside. 
  • You installed new fixtures with a higher flow rate than what your plumbing system can handle. You may hear gurgling sounds.
  • Noticed your plumbing doesn’t have an adequate slope to drain effectively.
  • If your septic tank is full or not working right, it’s best to call a professional.

Specific Lush Areas in Your Landscaping

Oftentimes, we celebrate when your landscaping flourishes! If you’re noticing higher-than-average water bills and specific areas where it’s more lush, there may be some plumbing concerns to address:

 

  • Irrigation problems: Possibility of a faulty sprinkler system or broken water line.
  • Burst water line: It’s often inevitable for roots to gravitate to moisture and humidity. Because your water and sewer lines run underground, root intrusion is a potential problem that homeowners face. You may notice lush areas, wet spots, or water pooling in these instances.

Pest Problems

Emergency plumbing problems may bring on pest problems. It’s important to address them right away to avoid having pest infestation along with plumbing repair expenses. 

 

  • Moisture attracts pests: Moist areas are the perfect breeding ground for silverfish, cockroaches, centipedes, mosquitoes, and other pests.
  • Wood decay attracts pests: When water damages the wood framing of your home, it’s common for termites and carpenter ants to inhabit, take over, and accelerate the decay of the wood.
  • Entryway for pests: Cracks in your foundation and pipes are perfect entryways for pests to enter your home. Whole home plumbing inspections and our Home Health Check-Up are great ways to be proactive!
  • Pests and blocked vents: It’s common for birds to nest and squirrels to live in vent pipes. This can significantly affect how your plumbing systems release trapped gas from your drains.
emergency plumbing

How You Can Prevent Emergency Plumbing Problems

Here are some simple yet actionable tips in order to prevent reoccurring plumbing problems:

Utilizing a Mesh Strainer

Using a mesh strainer is one of the most simple yet effective ways to prevent hair, food waste, and other debris from going down the drain. Our service experts highly recommend mesh strainers in your sinks, tubs, and showers to reduce the risk of clogs.

Properly Disposing Grease

It is critical to maintain healthy pipes in your home by properly disposing thick substances. When you pour grease, fat, and oils down your drains, they can solidify over time and cause significant blockage. The best way to avoid this from happening is by collecting thick substances in a glass jar once cooled and dispose of it in the trash.

emergency plumbing

Avoid Flushing Down Food Scraps

Although food scraps seem like small particles that can flow down the drain effortlessly, this is not the case. Over time, as food scraps accumulate in the pipes, it can lead to blocked drains. By correctly using a garburator or a compost bin, you will eliminate bad odours and constant clogs from occurring.

Use Your Garburator Correctly

The primary cause of clogged kitchen sinks is often the disposal of improper use of garburators. Maintaining proper kitchen waste disposal practices is crucial to prevent the accumulation of debris and blockages in your pipes. You will also find your garburator blades to dull or malfunction less frequently.

 

When using your garburator, remember to run cold water with the food particles. Additionally, it is important to avoid putting starchy foods, fibrous foods, seeds, and other hard organic material down your garburator.

Use Hot Water to Move Food Particles

Regularly running hot water down your sink drain is a fantastic way to proactively dislodge food particles. As the heat breaks down grease, fats, and oils, you can prevent solidification which is often the culprit of clogged drains. 

Avoid Heavy Chemicals

Lastly, avoid using heavy, toxic chemicals that may compromise your plumbing systems. While it might appear to be a simple solution, heavy chemicals often result in greater damage. 

 

Additionally, toxic chemicals can negatively impact the environment and your health. We highly suggest you opt for natural cleaners and other household products such as baking soda, vinegar, and natural enzymatic drain cleaners for the lasting integrity of your pipes.

emergency plumbing

Frequently Asked Questions – Emergency Plumbing

At High Mark, we do our best to respond to plumbing emergencies as quick as possible. Our service manager will determine the urgency and prioritizes dire emergencies. Typically, we re-route our service experts to arrive within a few hours or less, depending on the situation and location.

Absolutely! It would be helpful for homeowners to shut off the main water value to prevent further water damage. Moving obstacles and valuables from water damage and for ease of access – It would be incredibly helpful.

It’s essential to be proactive with emergency plumbing situations. Here are some things you can do:

 

  • Turn off your main water supply
  • Document everything with photos and videos
  • If you have electrical outlets near the leak, turn off the electricity.
  • Move valuables and other items that water might damage to help service experts work smoothly.
  • Open windows and/or doors with ventilation and preventing potential mold and mildew. If you have portable fans, it would be useful to bring them out.

Yes! We have service experts ready to tackle your plumbing emergencies at all hours. Please do not hesitate to call us after hours. Save us on speed dial to make your emergency call immediately.

Yes, we attend residential and commercial plumbing emergencies. Our service experts are equipped, licensed, and insured to handle a wide variety of plumbing emergencies.

Need more information about our emergency plumbing services? High Mark’s customer service representatives are ready to take your calls and help you right away!

schedule service

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For Service on Sundays, Holidays & After Hours please call 604-245-8790.

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CUSTOMER REVIEWS

Google Rating
4.8
Based on 829 reviews
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Maryna L.
Maryna L.
21:40 07 Dec 23
Professional, explained the issue of the drain blockage, and wasefficient. A job well done. Thank you Dane.
Stéphane D.
Stéphane D.
20:44 06 Dec 23
Always a pleasant, professional and informative experience with Tassos.
Steve R.
Steve R.
04:45 06 Dec 23
Dane was excellent. Great knowledgeable service provided from start to finish.
Michele P.
Michele P.
23:51 05 Dec 23
Thanks, Andrew! Appreciate all the information shared.
Alexia H.
Alexia H.
22:30 04 Dec 23
Dane did an excellent job, not only replacing our kitchen faucet but also outlining other areas that need improvement. We are very pleased with the service and we will continue to work with High Mark for all our future needs. Tassos also did work in our kitchen, dealing with a clogged sink. He was efficient and again, we appreciated his professionalism. Great work all around!
theoutcast
theoutcast
03:43 02 Dec 23
Dane and Brandon were very professional, knowledgeable and efficient. They took the time to answer my questions and were thorough with the inspection of all my plumbing. Even discovering mistakes that someone else had left behind and repairing it in the same day. Thank you!
Kris L.
Kris L.
21:17 28 Nov 23
Ryan B came and replaced a toilet for me and did the most amazing job! I highly recommend highmark plumbing and heating and especially Ryan B. Thank you Ryan for all your hard work and for helping me with a separate issue
Ashley C.
Ashley C.
19:44 28 Nov 23
I am so thankful for HighMark Plumbing and Heating this morning! They came out and got my furnace up and running. Andrew was so professional and kind, he explained everything so I could understand my options. Highly recommend!!!
Kevin K.
Kevin K.
19:33 27 Nov 23
Andrew was very efficient and thorough in diagnosing the issue with our furnace and got us up and running!
Walt “Waldar” S.
Walt “Waldar” S.
17:26 25 Nov 23
Excellent customer service and installation. Would highly recommend.
braden W.
braden W.
22:26 23 Nov 23
Ryan was a total professional.Great service. Highly recommend!!
Marcella S.
Marcella S.
23:20 20 Nov 23
Andrew did my annual furnace inspection. He knows where everything is. His visit was timely as a switch had to be replaced. He showed my why and where and did the work as he has all parts in his truck. He is professional, pleasant and a pleasure to have around. I will use him always.
Victoria T.
Victoria T.
22:07 18 Nov 23
I would highly recommend this company. Great customer service. Ayla who who took our call was friendly and helpful. Tassos who did the work on our heating system was very knowledgeable & detailed in the options that he presented to us. And again very friendly. As I have said in another google review customer service is something that is lacking in our society today. THANK YOU High Mark Plumbing & Heating
Aiko O.
Aiko O.
11:12 15 Nov 23
I have been a client of High Mark for many years. The most recent visit was by Andrew for furnace tuneup and hot water tank inspection. He was polite and professional.
Chris H.
Chris H.
23:45 07 Nov 23
Excellent service. Our technician, Ryan, let us know in advance when he would be arriving, explained the costs associated with the installation, was super friendly and was very professional doing the installation. Before he left, he also explained exactly what he had done and showed us how to work the dishwasher.
Maya U.
Maya U.
19:19 07 Nov 23
Exceptional plumbing service from the High Mark team! Got my kitchen drain cleaned today and it’s flowing smoothly again. Thank you for the $100 off drain cleaning special. Saved me some money!Question for potential heating appointment: What type of heating solutions do you offer?
Nathan P.
Nathan P.
00:08 04 Nov 23
Andrew was great! Very knowledgeable and explained everything he was doing. No surprises
Kenny K.
Kenny K.
23:07 03 Nov 23
Had a leak on the shutoff value to the toilet water tank in the morning, and High Mark was able to answer the call and dispatch their technician in the afternoon on the same day.Their technician Ryan B was able to assess the issue, give me the solution, and the cost for the repair in a friendly and professional manner.Since it was a small job and he has all the materials needed, he was able to complete the fix in half an hour with no mess left behind.I’d recommend their service.
Kim M.
Kim M.
19:02 03 Nov 23
Of course it happened on a Sunday night. 8 yr old hot water tank had a leak in outgoing water line. We called the installer of the tank (who had rescued us 8 yrs prior,, also on a weekend), but said they were too busy and not for 2 days. They referred us to High Mark….came out first thing Monday morning, at 9 a.m., on time, as arranged. Dane was our technician. Very personable and professional. Took a look at the whole plumbing situation throughout the house to give us a snapshot of our probable needs. Really great info – we chose to go with the repair to the outgoing water line with poly B piping which had just given way due to wear over time. The repair was quick and efficient. Excellent workmanship. Dane left us with a couple of courses of action to take in the future, should we decide. We have discussed the poly B piping with our strata president as it is an issue already on the table for our complex. It was great to meet Dane, he was kind, inquisitive, knowledgeable – an asset to High Mark. Thank you for the excellent 5 star service – we recommend and won’t hesitate to contact High Mark in future.(a high mark for High Mark – lol – like you’ve never heard that before)…..p.s. Doug Philip, my hubby contacted and set up the service call….the comment in brackets is his.
Magdalena O.
Magdalena O.
17:23 03 Nov 23
I was very satisfied with service. Andrew is very knowledgable in his profession. Since Andrew started to maintain my boiler, the problems stopped. Also he is very honest and upfront on what need to be fixed. Very highly recomending this company.
Robert T.
Robert T.
22:36 02 Nov 23
Andrew was a Rock Star. Diagnosed the problem with my boiler and knew exactly what to do. I would highly recommend High Mark Plumbing to anyone.
Hayley P.
Hayley P.
21:25 02 Nov 23
Dane did a great job. He was very quick and helpful, and checked everything else in the house to make sure there were no other major issues. Would recommend High Mark Plumbing & Heating for plumbing services in Port Coquitlam!
Richard G.