24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

Drain Tile Services

Your Local Drain Experts

Drain Tile Services

Your Local Drain Experts

Drain Tile Services

Your Local Drain Experts

CUSTOMER REVIEWS

Google Rating
4.8
Based on 763 reviews
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Barb C.
Barb C.
21:31 24 Sep 23
Ryan did a great job! Very friendly amd professional.
Konstantin G.
Konstantin G.
21:49 19 Sep 23
The technician was Ryan, fixed my shower quickly, now it looks and works as if it’s never been broken. Thank you!
Tayler
Tayler
20:20 18 Sep 23
Dane was great! Efficient and friendly and was able to get the job done.
Gary M.
Gary M.
16:44 18 Sep 23
Dane came promptly and outlined the issue and gave me various options that could save me issues in the future. Resolved issue quickly and was very professional through out
Chuck D.
Chuck D.
16:42 11 Sep 23
This was my first time using Highmark. One of the best customer service experiences I’ve had. From the initial appointment setting right through the diagnostics and finally, the solution was outstanding really enjoyed our text Ryan and Mark highly recommend these guys.
Antonio D.
Antonio D.
14:49 10 Sep 23
Experience was very good . Tassos was very professional and explained all problems encountered , in very clear language for me to understand .
Milan K.
Milan K.
18:01 08 Sep 23
The technician’s professionalism and clear explanation of the scope of work and process left a lasting impression. His kindness and expertise are a testament to the exceptional service Lillie Family Heating and Plumbing provides.
Logic S.
Logic S.
15:15 08 Sep 23
Amazing customer service… they were totally on the ball with appointment and even allowing me to adjust the appointment. Showed up on time and tech was guy very knowledgeable and was great at troubleshooting my system problems.
Van T.
Van T.
22:36 07 Sep 23
Tassos was very friendly and professional. I also learned a few things from him today. Absolutely amazing work highly recommend.
Dale H.
Dale H.
22:17 02 Sep 23
I have used Highmark before. Very professional and courteous. They left the area they worked in cleaner than it was when they got there. They showed me what they were doing and explained what was wrong. I would recommend to family and friends.
Paul L.
Paul L.
00:10 31 Aug 23
Professional and friendly service and very knowledgeable for maintenance of are new hot water tank. Thanks Kevin and High Mark Plumbing &Heating
Chad E.
Chad E.
20:10 30 Aug 23
I just had Dane come and repair a cracked p trap under my kitchen sink. He was super professional, friendly and fast! I thought the price was very fair for the work involved. Thanks Dane!!
S M
S M
18:01 30 Aug 23
Kevin arrived on-time and was very friendly and knowledgable. He communicated well and overall a very positive experience. Good job!
Frank R.
Frank R.
18:51 23 Aug 23
Tassos Knows his job. Professional, executive and with a lot of experience.
Jen C.
Jen C.
17:15 18 Aug 23
Ryan B did an excellent job with our plumbing issues. He was punctual and efficient. Highly recommend!
Rizwan K.
Rizwan K.
02:14 11 Aug 23
Great company, got the job done efficiently and without me being there for the entire time.
Paul C.
Paul C.
19:00 08 Aug 23
Tasso was professional courteous and very helpful. Had the quote in minutes. Very satisfied!
Debbie I.
Debbie I.
23:17 04 Aug 23
Ryan was wonderful. Professional, he explained everything and gave me choices. The work was done quickly and it works and looks so much better than before. Thank you so much.
Jack T.
Jack T.
20:51 03 Aug 23
Got 2 leaky sinks in the basement and called high mark. Ryan came by and listened to my description. Shortly he came up with the quotes and asked if I’d like to go ahead with it. We are very happy with Ryan’s work. He gave good reasons on what is wrong and what could go wrong, he was quick, clean, professional, will definitely call them again.
Infinite A.
Infinite A.
00:05 29 Jul 23
Great experience! Would definitely recommend, it was a pretty big job and Dane finished it really fast
Julie M.
Julie M.
14:50 26 Jul 23
The only reason I’m not checking good value is because I don’t have a comparison. My experience with Highmark & Ryan E. was great today. Right on time, patient, explained everything before, after and during. I will use Highmark again.
Richard G.
Richard G.
18:53 20 Jul 23
July 20/23. Another job well done. Dave was on time, professional, friendly and efficient. A much needed pressure reduction valve was installed.Thanks to Scott, service manager, for arranging the work to be done.I highly recommend High Mark Plumbing & Heating.
cemee N.
cemee N.
05:33 18 Jul 23
High Mark Plumbing’s service was impeccable and prompt. We engaged them for a sewer backup issue and they were came immediately and determined the cause and explained in detail what needed to be done and how long it would take. Ryan was very professional and he did an excellent job in fixing the issue. Everything was cleaned up to our satisfaction. When done you could barely tell that there was an issue that was fixed. I would definitely engage High Mark’s services for any future work and recommend them to family and friends. 5 stars to High Mark Plumbing.
Erin G.
Erin G.
19:13 12 Jul 23
Dave was a super nice guy, respectful, on time, fixed the issue and cleaned up afterwards.
Mike N.
Mike N.
12:47 11 Jul 23
Ryan E did an incredible job on our bathrooms and kitchen sink. Very responsive and fix it all same day. I would highly recommend Ryan and Highmark!!
SangJoon L.
SangJoon L.
18:44 10 Jul 23
Initial contact was friendly and nice. Follow up is good and I know they’ll take care of customers so I’ll likely use them for future services. Thanks.
Yi S.
Yi S.
17:43 10 Jul 23
Dane helped us with a leaky toilet and he did an excellent job and was very quick. Dane was also very friendly and professional. We enjoyed the service.
Siegfried P.
Siegfried P.
14:58 09 Jul 23
Ryan arrived on time and ready to diagnose our leak. He was super clear in explaining what the issue was and how the repair was going to happen. Super job Ryan.
Wike M.
Wike M.
19:41 08 Jul 23
Quick response, knowledgable, realistic thorough quote clearly explained to an amateur in distress like me
Scott G.
Scott G.
02:10 06 Jul 23
Ryan was the bomb – very prompt service, courteous and informative. Absolutely would call again (and probably will when we need to replace our water tank in a year or two).
Ricky E.
Ricky E.
22:28 05 Jul 23
Both Ryan & RyanE provided excellent service! And even go the extra mile in delivering service to us! Highly recommended!
Karen D.
Karen D.
22:44 04 Jul 23
A little late but rectified it right away. Technician was friendly, polite and competent, and good at keeping me informed. He was careful with his equipment and was tidy. I would use this company again.
Ken S.
Ken S.
20:01 26 Jun 23
High Mark’s technician Andrew is very professional and hardworking. He is always on time. He is very knowledgable.High Mark has very sophisticated management system. It team is well managed, and team members are professionally trained.
Carmen S.
Carmen S.
02:41 26 Jun 23
Kevin was professional and knowledgeable. He quickly assessed our needs, provided us with options and took care of the work required
Chee Yan L.
Chee Yan L.
04:47 24 Jun 23
Very good quality work ! Friendly and helpful staff.I am very satisfied with their work !
Rick J.
Rick J.
22:47 23 Jun 23
He didn’t quit eventhough there were quite a few issues
Bill's N.
Bill’s N.
22:07 23 Jun 23
I was very surprised to get same day service for a slow ceiling leak. Davy was able to get to the root of the problem quickly and replace the leaking pipe valve that was causing the problem as well as give us some good overall advice. Davy was knowledgeable, courteous and informative. Also when the job was done there was no mess to deal with. I recommend Highmark and would definitely use them again.
Dodd M.
Dodd M.
12:57 23 Jun 23
Spent the time to isolate the problem and confirm further work needed with an estimate.
J M.
J M.
17:06 21 Jun 23
Ryan was terrific! He was prompt, knowledgeable and very conscientious. There were some problems getting parts, not Highmark’s fault in any way, but Ryan stayed on top of it, problem solved and as soon as possible was back to install the new part. The steam shower unit is working perfectly and all along Ryan was trying to find the most cost effective options to address the problem. I couldn’t be more satisfied with the service I received from both Ryan and Highmark. I couldn’t recommend them more strongly. Thank you!Post Script to my previous review. I had another project at my home, this one involving both electrical and plumbing work. Again, High Mark exceeded my expectations. They arranged for both Ryan and Sean (the Electrician) to be at my place on the same day, which meant they both knew exactly what needed to be done and who needed to do what. They worked separately but very collaboratively and I got the job done as promised. Same customer but another terrific experience all around — the folks answering the phone and scheduling appointment are equally helpful and professional. Thanks again!
D. T.
D. T.
15:39 20 Jun 23
I required a scope of the perimeter drainage prior to fence construction and Ryan indicated a number of problem areas. A big job to resolve but the skills and experience Ryan provided helped ease our minds. The attention to care and thoroughness Ryan demonstrated was well appreciated. Once the job was completed his clean-up was top notch. We couldn’t be happier with the results.
Dean K.
Dean K.
19:28 13 Jun 23
Great job. Explained everything. Friendly and knowledgeable.
Ellaine C.
Ellaine C.
20:50 12 Jun 23
My outdoor hose was leaking into our walls and Ryan came to fix it up. He came on time, told me the problem and was able to do the fix right away. He was very friendly, took a bunch of pictures, and told me about a hole in the wall where mice could get in. We had work done in this same area last year and the previous plumber had failed to mention the hole to us. Thanks for the awesome service Ryan! Will definitely be using this company for future work.
Rhea R.
Rhea R.
00:04 07 Jun 23
Ryan E was great. Patient and efficient. He got the job done. 👍
Shelley M.
Shelley M.
21:41 06 Jun 23
Andrew is very knowledgeable and has given me great service in the past and today.
Sue M.
Sue M.
17:01 05 Jun 23
Kevin was Very professional. Told us everything he was doing and what needed to be done in the future. No pressure to get things done now, when they weren’t needed.
Jo-Ann R.
Jo-Ann R.
19:38 01 Jun 23
Dave came to give me a quote on removing my current shower and to advise me on installing a new shower. He is extremely knowledgeable about what was needed. I couldn’t have asked for more.
jim H.
jim H.
23:56 29 May 23
Dave is a great Guy. Very knowledgeable and efficient and takes the time to explain what is wrong and the corrective measures needed even my dog liked him which says alot
Justin Y.
Justin Y.
15:12 29 May 23
Replace my main in-house water main cut off. Good quality work and and parts. They were quick to respond and repair.
Ian T.
Ian T.
14:20 29 May 23
Great and easy experience with Ryan. Had new water lines run for a future sink. He was prompt and informative and did a quick clean job.
Sluce R.
Sluce R.
23:53 24 May 23
Our HIGHMARK professional, Chris, was patient in explaining what had to be done, had great customer service skills, was respectful of our home and did the job well. This is the second time we have called HIGHMARK, and I will recommend them, especially Chris to my friends, and would call them again if needed. I also liked that the techs have everything they need in their handy dandy work vans.
Winston M.
Winston M.
21:58 24 May 23
Installation was completed very quickly. Andrew, Chris and Brian were excellent, very professional and thorough in their work.This new “condensorless” ductless AC unit is a great install. No big heat exchanger outside, just two 8″ dia holes from the interior unit to draw in and exhaust outside air. Gave very good heat this last week. Can’t wait to use it during the heat of summer.Brian in particular was very thorough and detailed in installing this new kind of ductless ac unit, and the area was spotlessly cleaned afterwards. Turns out he’s one of the owners of the company. When an owner is hands-on and does such fine work, you just know this is a great company to deal with. Highly recommended!
Justin Y.
Justin Y.
17:07 24 May 23
The plumber was very knowledgeable and provided a lot of good information. The costing is open and transparent, it may seem high but you get good quality with their work.
Gary W.
Gary W.
23:12 23 May 23
Andrew was very polite and appeared to have good knowledge and answered all my questions thoroughly. I later called another company recommended by Better Business Bureau to compare list and they confirmed price quoted was not unreasonable. May decide to go ahead with installation.
Michele P.
Michele P.
23:54 18 May 23
Andrew is great. The heat pump stopped working and the capacitor had to be replaced. He picked one up the next day and got it installed. Life saver on a very hot day. Thank you, Andrew.
Florence B
Florence B
20:02 18 May 23
Kevin was very knowledgeable and explained everything to me so I understood what my best opinion would be.
Hong Sun K.
Hong Sun K.
19:30 17 May 23
inspection of my hot water tank and got a free quote.The technician was knowledgable and professional.
LV W.
LV W.
18:44 17 May 23
Service: Perimeter drain tile system repair, sump pit location, remove blockages to reestablish proper flow.We contacted High Mark Plumbing & Heating on the recommendation of On Side Restoration. From the start, the office staff were quick to connect us with a site visit within 24 hours. Ryan assessed the basement interior to determine the source of incoming water. Brian assisted the following day to confirm next steps, which involved inspecting and flushing out the perimeter drain tile system. Both Ryan and Brian were knowledgeable, providing timely insight into what could be immediately ruled out.High Mark staff are exceptional at the work they provide. Dave is a great example of how to deliver great customer service. Punctual and methodic.Dave exemplified a level of skill that comes with years of earned experience. He showed patience while troubleshooting our issue. He impressed us with his expert intuition, piecing together a exact picture of how the problems originated. The amount of relief we experienced from a rather stressful water nightmare has helped us sleep better at night.Kudos to Janessa behind the scenes as well. We want to acknowledge your essential work as major cog on team. Thanks for your prompt responses to our calls.We recommend supporting this local Tri-Cities business, and won’t hesitate to contact them again if needed.
Renee S.
Renee S.
03:26 17 May 23
Chris was very thorough in detecting where our leak was coming from. Explained everything and answered all of our questions as he went along. He went above and beyond making very good suggestions along the way. Fast, efficient and priced right. Will definitely use High Mark Plumbing again.
Dave L.
Dave L.
17:08 16 May 23
We had a gas line blockage and we’re in need of a quick response. The company was responsive. The technician Tassos was simply amazing. Punctual, informative and professional, we could not have asked for a better tech…. Thanks Tassos
Kyra Y.
Kyra Y.
00:57 12 May 23
Had Cole come for a quote and he was amazing. On time, no overselling, explained options clearly.Booked our install the same day and insisted to have Cole back as our installer. He was efficient, on time, personable, professional.Would have him out for any and all calls. Shout out to Ashley in reception for all her help answering questions and organizing our install.
Erich K.
Erich K.
00:04 10 May 23
We have an issue with the newly installed HWT elements for our in-floor heating system, floor remained cold.ANDREW came and quickly identified and fixed the problem, by replacing the new top element that was not working (faulty) with another new one. So far, so good, floor is nice and warm, again!:)VERY professional, knowledgeable and expert in what he does, polite, friendly, meticulous, pleasant to deal with, and completed the job efficiently and neatly. Excellent customer service, highly recommended, two thumbs up!Very happy repeat customers, Erich & JoyPS.A SPECIAL THANK YOU to:JENESSA (Plumbing Dept.) for your patience, sunny personality, and for being so pleasant to deal with.:)DEBORA (Electrical Dept.) friendly and very efficient, also pleasant to deal with.:)Whenever I phoned High Mark Plumbing and Electrical, for service, it really is a real pleasure to make those calls and be treated in such a wonderful manner! Excellent job ladies, you two are definitely a huge asset to the company!
Débora M.
Débora M.
20:08 05 May 23
Nice, efficient and friendly staff. Thank you Highmark team for always taking care of my home.
Shauneen S.
Shauneen S.
01:53 03 May 23
Our tech Davy was great!! Very knowledgable, trustworthy, and professional. He un installed the DW and installed our new one perfectly! We are very very happy 😃 thank you!
Wayne K.
Wayne K.
16:27 01 May 23
The work done was right, the plumber was on time, and the cost was not outrageous.I would recommend them to anyone.
Cristina G.
Cristina G.
23:42 28 Apr 23
I called in the morning asking for a plumber for the same day. High mark sent Ryan and he was professional and friendly.
Sam K.
Sam K.
22:16 25 Apr 23
Ryan did a very nice job he was pleasant and friendly would use your service again
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Drain Tile Services in the Lower Mainland

Whenever you’re experiencing drain tile problems, High Mark is here to provide you with solutions! Our dedicated expert technicians are licensed professionals who have vast experience in completing drain tile services. Having effective drainage systems is crucial to ensure your property is well-protected from extensive water damage.

 Whether you’re having a minor leak or a basement flood, our experts are quick to respond to your emergencies and non-emergencies.

drain tile services

Warning Signs of a Leak in the Drain Tile System

A compromised plumbing system can leak to significant problems for your property’s foundation and overall structural integrity. With perimeter drains, water damage can get out of hand within minutes. From mold or mildew growth to pooling water near the foundation of your home, it is recommended that homeowners are proactive in finding solutions. In order to prevent such problems from happening, keep a watchful eye on the below:

Common Drain Tile Problems

Drain tile systems are also known as perimeter drains, French drains, or weeping tiles. This is because your system runs along the perimeter of your property to prevent water damage from rain fall and snow melt. When your drain tile requires repairs, it could be due to a common issue, such as the following:

Drain Tile Services

Upon our arrival, our commitment is to offer your perimeter drain system the meticulous attention it deserves. Our expert plumbers will assess the pipes’ state, spot compromised sections, and investigate the root cause of the problem. Our approach is always guided by genuine care to help provide the most efficient solutions for your home’s well-being and your peace of mind.

Drain Tile Cleaning

Over time, your drain tile system or perimeter drains can become clogged.  Dirt or debris, potentially causing severe water damage to your home. Fortunately, our technicians use advanced technology to quickly detect these blockages and clear them, ensuring that your home stays safe from any harm.

Drain Tile Repair

If your drain tile system is damaged due to reasons like tree roots or accidental digging, our team of skilled technicians can help. They can evaluate the extent of the damage and replace the affected section to fully restore your perimeter drainage system.  

Drain Tile Installation and Replacement

Our services go beyond mere installation. We conduct a thorough inspection of your foundation to ensure that your new perimeter drain system is optimized. Modern features such as backwater valves, clean-out ports, and secondary overflow pipes, provide the best possible protection against water damage.  We are here for you.

drain tile services

Emergency Drain Tile Services in the Lower Mainland

When you live in a rainy province like British Columbia, there’s no saying when homeowners experience an emergency situation. That’s why High Mark service experts are on standby for when you require immediate solutions. We are here for you 24/7 throughout the year to offer you peace of mind and solutions.

What to Do When You Have a Drain Tile Emergency

Oftentimes, when there is a plumbing emergency, the initial reaction is panic. When help is on the way, a minute can feel like it’s too long. There are some things you can do to prevent further damage to your property. Here are proactive things you can do to lessen the water damages from incurring:

Coquitlam Plumbing by High Mark Plumbing and Heating

Frequently Asked Questions – Drain Tiles

Yes! High Mark’s service experts are certified and insured with WCB coverage, liability insurance, and registered with technical safety for gas license. Our journeymen and apprentices are registered through the province.

Yes, you have the option to finance your installations, replacements, and other services. Our Financing Page can offer you insight into the process.

While it depends on your geographic location, in British Columbia, it is recommended to have your drain tiles inspected and serviced annually or bi-annually. Because of high precipitation levels in B.C., it is always a good idea to schedule regular cleaning to clear any blockages that may pose hard to your property, indoors and outdoors. And by doing so, you will help prolong your drain tile lifespan as well as making sure they are working effectively during the rainy seasons.

Drain tiles are typically situated at the footer level which is roughly 6 to 8 feet underground. It is placed around the perimeter of your home’s foundation. This is why drain tiles are also known as perimeter drains.

Because drain tile problems are less frequently occurring, homeowners are often left with many questions. Our service experts are here for you whenever you have any questions. Please do not hesitate to reach out to us.

 

Additionally, at High Mark, we offer FREE In-Home Proposals for drain tile replacements and installations. If you feel that it’s time for your drain tiles to get replaced or you are in the process of constructing your new home, our experts will offer you up-front pricing with options to choose from.

schedule service

What Type of System are you looking for service on?

Can you please describe the problem you are experiencing?

What Date & Time would you like to Schedule your Appointment?

For Service on Sundays, Holidays & After Hours please call 604-245-8790.

How old is your unit?

CUSTOMER REVIEWS

Google Rating
4.8
Based on 763 reviews
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Barb C.
Barb C.
21:31 24 Sep 23
Ryan did a great job! Very friendly amd professional.
Konstantin G.
Konstantin G.
21:49 19 Sep 23
The technician was Ryan, fixed my shower quickly, now it looks and works as if it’s never been broken. Thank you!
Tayler
Tayler
20:20 18 Sep 23
Dane was great! Efficient and friendly and was able to get the job done.
Gary M.
Gary M.
16:44 18 Sep 23
Dane came promptly and outlined the issue and gave me various options that could save me issues in the future. Resolved issue quickly and was very professional through out
Chuck D.
Chuck D.
16:42 11 Sep 23
This was my first time using Highmark. One of the best customer service experiences I’ve had. From the initial appointment setting right through the diagnostics and finally, the solution was outstanding really enjoyed our text Ryan and Mark highly recommend these guys.
Antonio D.
Antonio D.
14:49 10 Sep 23
Experience was very good . Tassos was very professional and explained all problems encountered , in very clear language for me to understand .
Milan K.
Milan K.
18:01 08 Sep 23
The technician’s professionalism and clear explanation of the scope of work and process left a lasting impression. His kindness and expertise are a testament to the exceptional service Lillie Family Heating and Plumbing provides.
Logic S.
Logic S.
15:15 08 Sep 23
Amazing customer service… they were totally on the ball with appointment and even allowing me to adjust the appointment. Showed up on time and tech was guy very knowledgeable and was great at troubleshooting my system problems.
Van T.
Van T.
22:36 07 Sep 23
Tassos was very friendly and professional. I also learned a few things from him today. Absolutely amazing work highly recommend.
Dale H.
Dale H.
22:17 02 Sep 23
I have used Highmark before. Very professional and courteous. They left the area they worked in cleaner than it was when they got there. They showed me what they were doing and explained what was wrong. I would recommend to family and friends.
Paul L.
Paul L.
00:10 31 Aug 23
Professional and friendly service and very knowledgeable for maintenance of are new hot water tank. Thanks Kevin and High Mark Plumbing &Heating
Chad E.
Chad E.
20:10 30 Aug 23
I just had Dane come and repair a cracked p trap under my kitchen sink. He was super professional, friendly and fast! I thought the price was very fair for the work involved. Thanks Dane!!
S M
S M
18:01 30 Aug 23
Kevin arrived on-time and was very friendly and knowledgable. He communicated well and overall a very positive experience. Good job!
Frank R.
Frank R.
18:51 23 Aug 23
Tassos Knows his job. Professional, executive and with a lot of experience.
Jen C.
Jen C.
17:15 18 Aug 23
Ryan B did an excellent job with our plumbing issues. He was punctual and efficient. Highly recommend!
Rizwan K.
Rizwan K.
02:14 11 Aug 23
Great company, got the job done efficiently and without me being there for the entire time.
Paul C.
Paul C.
19:00 08 Aug 23
Tasso was professional courteous and very helpful. Had the quote in minutes. Very satisfied!
Debbie I.
Debbie I.
23:17 04 Aug 23
Ryan was wonderful. Professional, he explained everything and gave me choices. The work was done quickly and it works and looks so much better than before. Thank you so much.
Jack T.
Jack T.
20:51 03 Aug 23
Got 2 leaky sinks in the basement and called high mark. Ryan came by and listened to my description. Shortly he came up with the quotes and asked if I’d like to go ahead with it. We are very happy with Ryan’s work. He gave good reasons on what is wrong and what could go wrong, he was quick, clean, professional, will definitely call them again.
Infinite A.
Infinite A.
00:05 29 Jul 23
Great experience! Would definitely recommend, it was a pretty big job and Dane finished it really fast
Julie M.
Julie M.
14:50 26 Jul 23
The only reason I’m not checking good value is because I don’t have a comparison. My experience with Highmark & Ryan E. was great today. Right on time, patient, explained everything before, after and during. I will use Highmark again.
Richard G.
Richard G.
18:53 20 Jul 23
July 20/23. Another job well done. Dave was on time, professional, friendly and efficient. A much needed pressure reduction valve was installed.Thanks to Scott, service manager, for arranging the work to be done.I highly recommend High Mark Plumbing & Heating.
cemee N.
cemee N.
05:33 18 Jul 23
High Mark Plumbing’s service was impeccable and prompt. We engaged them for a sewer backup issue and they were came immediately and determined the cause and explained in detail what needed to be done and how long it would take. Ryan was very professional and he did an excellent job in fixing the issue. Everything was cleaned up to our satisfaction. When done you could barely tell that there was an issue that was fixed. I would definitely engage High Mark’s services for any future work and recommend them to family and friends. 5 stars to High Mark Plumbing.
Erin G.
Erin G.
19:13 12 Jul 23
Dave was a super nice guy, respectful, on time, fixed the issue and cleaned up afterwards.
Mike N.
Mike N.
12:47 11 Jul 23
Ryan E did an incredible job on our bathrooms and kitchen sink. Very responsive and fix it all same day. I would highly recommend Ryan and Highmark!!
SangJoon L.
SangJoon L.
18:44 10 Jul 23
Initial contact was friendly and nice. Follow up is good and I know they’ll take care of customers so I’ll likely use them for future services. Thanks.
Yi S.
Yi S.
17:43 10 Jul 23
Dane helped us with a leaky toilet and he did an excellent job and was very quick. Dane was also very friendly and professional. We enjoyed the service.
Siegfried P.
Siegfried P.
14:58 09 Jul 23
Ryan arrived on time and ready to diagnose our leak. He was super clear in explaining what the issue was and how the repair was going to happen. Super job Ryan.
Wike M.
Wike M.
19:41 08 Jul 23
Quick response, knowledgable, realistic thorough quote clearly explained to an amateur in distress like me
Scott G.
Scott G.
02:10 06 Jul 23
Ryan was the bomb – very prompt service, courteous and informative. Absolutely would call again (and probably will when we need to replace our water tank in a year or two).
Ricky E.
Ricky E.
22:28 05 Jul 23
Both Ryan & RyanE provided excellent service! And even go the extra mile in delivering service to us! Highly recommended!
Karen D.
Karen D.
22:44 04 Jul 23
A little late but rectified it right away. Technician was friendly, polite and competent, and good at keeping me informed. He was careful with his equipment and was tidy. I would use this company again.
Ken S.
Ken S.
20:01 26 Jun 23
High Mark’s technician Andrew is very professional and hardworking. He is always on time. He is very knowledgable.High Mark has very sophisticated management system. It team is well managed, and team members are professionally trained.
Carmen S.
Carmen S.
02:41 26 Jun 23
Kevin was professional and knowledgeable. He quickly assessed our needs, provided us with options and took care of the work required
Chee Yan L.
Chee Yan L.
04:47 24 Jun 23
Very good quality work ! Friendly and helpful staff.I am very satisfied with their work !
Rick J.
Rick J.
22:47 23 Jun 23
He didn’t quit eventhough there were quite a few issues
Bill's N.
Bill’s N.
22:07 23 Jun 23
I was very surprised to get same day service for a slow ceiling leak. Davy was able to get to the root of the problem quickly and replace the leaking pipe valve that was causing the problem as well as give us some good overall advice. Davy was knowledgeable, courteous and informative. Also when the job was done there was no mess to deal with. I recommend Highmark and would definitely use them again.
Dodd M.
Dodd M.
12:57 23 Jun 23
Spent the time to isolate the problem and confirm further work needed with an estimate.
J M.
J M.
17:06 21 Jun 23
Ryan was terrific! He was prompt, knowledgeable and very conscientious. There were some problems getting parts, not Highmark’s fault in any way, but Ryan stayed on top of it, problem solved and as soon as possible was back to install the new part. The steam shower unit is working perfectly and all along Ryan was trying to find the most cost effective options to address the problem. I couldn’t be more satisfied with the service I received from both Ryan and Highmark. I couldn’t recommend them more strongly. Thank you!Post Script to my previous review. I had another project at my home, this one involving both electrical and plumbing work. Again, High Mark exceeded my expectations. They arranged for both Ryan and Sean (the Electrician) to be at my place on the same day, which meant they both knew exactly what needed to be done and who needed to do what. They worked separately but very collaboratively and I got the job done as promised. Same customer but another terrific experience all around — the folks answering the phone and scheduling appointment are equally helpful and professional. Thanks again!
D. T.
D. T.
15:39 20 Jun 23
I required a scope of the perimeter drainage prior to fence construction and Ryan indicated a number of problem areas. A big job to resolve but the skills and experience Ryan provided helped ease our minds. The attention to care and thoroughness Ryan demonstrated was well appreciated. Once the job was completed his clean-up was top notch. We couldn’t be happier with the results.
Dean K.
Dean K.
19:28 13 Jun 23
Great job. Explained everything. Friendly and knowledgeable.
Ellaine C.
Ellaine C.
20:50 12 Jun 23
My outdoor hose was leaking into our walls and Ryan came to fix it up. He came on time, told me the problem and was able to do the fix right away. He was very friendly, took a bunch of pictures, and told me about a hole in the wall where mice could get in. We had work done in this same area last year and the previous plumber had failed to mention the hole to us. Thanks for the awesome service Ryan! Will definitely be using this company for future work.
Rhea R.
Rhea R.
00:04 07 Jun 23
Ryan E was great. Patient and efficient. He got the job done. 👍
Shelley M.
Shelley M.
21:41 06 Jun 23
Andrew is very knowledgeable and has given me great service in the past and today.
Sue M.
Sue M.
17:01 05 Jun 23
Kevin was Very professional. Told us everything he was doing and what needed to be done in the future. No pressure to get things done now, when they weren’t needed.