24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

24/7 EMERGENCY SERVICE

Drain Cleaning

Your Lower Mainland Drain Experts

Drain Cleaning

Your Lower Mainland Drain Experts

Drain Cleaning

Your Local Drain Experts

CUSTOMER REVIEWS

Google Rating
4.8
Based on 763 reviews
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Barb C.
Barb C.
21:31 24 Sep 23
Ryan did a great job! Very friendly amd professional.
Konstantin G.
Konstantin G.
21:49 19 Sep 23
The technician was Ryan, fixed my shower quickly, now it looks and works as if it’s never been broken. Thank you!
Tayler
Tayler
20:20 18 Sep 23
Dane was great! Efficient and friendly and was able to get the job done.
Gary M.
Gary M.
16:44 18 Sep 23
Dane came promptly and outlined the issue and gave me various options that could save me issues in the future. Resolved issue quickly and was very professional through out
Chuck D.
Chuck D.
16:42 11 Sep 23
This was my first time using Highmark. One of the best customer service experiences I’ve had. From the initial appointment setting right through the diagnostics and finally, the solution was outstanding really enjoyed our text Ryan and Mark highly recommend these guys.
Antonio D.
Antonio D.
14:49 10 Sep 23
Experience was very good . Tassos was very professional and explained all problems encountered , in very clear language for me to understand .
Milan K.
Milan K.
18:01 08 Sep 23
The technician’s professionalism and clear explanation of the scope of work and process left a lasting impression. His kindness and expertise are a testament to the exceptional service Lillie Family Heating and Plumbing provides.
Logic S.
Logic S.
15:15 08 Sep 23
Amazing customer service… they were totally on the ball with appointment and even allowing me to adjust the appointment. Showed up on time and tech was guy very knowledgeable and was great at troubleshooting my system problems.
Van T.
Van T.
22:36 07 Sep 23
Tassos was very friendly and professional. I also learned a few things from him today. Absolutely amazing work highly recommend.
Dale H.
Dale H.
22:17 02 Sep 23
I have used Highmark before. Very professional and courteous. They left the area they worked in cleaner than it was when they got there. They showed me what they were doing and explained what was wrong. I would recommend to family and friends.
Paul L.
Paul L.
00:10 31 Aug 23
Professional and friendly service and very knowledgeable for maintenance of are new hot water tank. Thanks Kevin and High Mark Plumbing &Heating
Chad E.
Chad E.
20:10 30 Aug 23
I just had Dane come and repair a cracked p trap under my kitchen sink. He was super professional, friendly and fast! I thought the price was very fair for the work involved. Thanks Dane!!
S M
S M
18:01 30 Aug 23
Kevin arrived on-time and was very friendly and knowledgable. He communicated well and overall a very positive experience. Good job!
Frank R.
Frank R.
18:51 23 Aug 23
Tassos Knows his job. Professional, executive and with a lot of experience.
Jen C.
Jen C.
17:15 18 Aug 23
Ryan B did an excellent job with our plumbing issues. He was punctual and efficient. Highly recommend!
Rizwan K.
Rizwan K.
02:14 11 Aug 23
Great company, got the job done efficiently and without me being there for the entire time.
Paul C.
Paul C.
19:00 08 Aug 23
Tasso was professional courteous and very helpful. Had the quote in minutes. Very satisfied!
Debbie I.
Debbie I.
23:17 04 Aug 23
Ryan was wonderful. Professional, he explained everything and gave me choices. The work was done quickly and it works and looks so much better than before. Thank you so much.
Jack T.
Jack T.
20:51 03 Aug 23
Got 2 leaky sinks in the basement and called high mark. Ryan came by and listened to my description. Shortly he came up with the quotes and asked if I’d like to go ahead with it. We are very happy with Ryan’s work. He gave good reasons on what is wrong and what could go wrong, he was quick, clean, professional, will definitely call them again.
Infinite A.
Infinite A.
00:05 29 Jul 23
Great experience! Would definitely recommend, it was a pretty big job and Dane finished it really fast
Julie M.
Julie M.
14:50 26 Jul 23
The only reason I’m not checking good value is because I don’t have a comparison. My experience with Highmark & Ryan E. was great today. Right on time, patient, explained everything before, after and during. I will use Highmark again.
Richard G.
Richard G.
18:53 20 Jul 23
July 20/23. Another job well done. Dave was on time, professional, friendly and efficient. A much needed pressure reduction valve was installed.Thanks to Scott, service manager, for arranging the work to be done.I highly recommend High Mark Plumbing & Heating.
cemee N.
cemee N.
05:33 18 Jul 23
High Mark Plumbing’s service was impeccable and prompt. We engaged them for a sewer backup issue and they were came immediately and determined the cause and explained in detail what needed to be done and how long it would take. Ryan was very professional and he did an excellent job in fixing the issue. Everything was cleaned up to our satisfaction. When done you could barely tell that there was an issue that was fixed. I would definitely engage High Mark’s services for any future work and recommend them to family and friends. 5 stars to High Mark Plumbing.
Erin G.
Erin G.
19:13 12 Jul 23
Dave was a super nice guy, respectful, on time, fixed the issue and cleaned up afterwards.
Mike N.
Mike N.
12:47 11 Jul 23
Ryan E did an incredible job on our bathrooms and kitchen sink. Very responsive and fix it all same day. I would highly recommend Ryan and Highmark!!
SangJoon L.
SangJoon L.
18:44 10 Jul 23
Initial contact was friendly and nice. Follow up is good and I know they’ll take care of customers so I’ll likely use them for future services. Thanks.
Yi S.
Yi S.
17:43 10 Jul 23
Dane helped us with a leaky toilet and he did an excellent job and was very quick. Dane was also very friendly and professional. We enjoyed the service.
Siegfried P.
Siegfried P.
14:58 09 Jul 23
Ryan arrived on time and ready to diagnose our leak. He was super clear in explaining what the issue was and how the repair was going to happen. Super job Ryan.
Wike M.
Wike M.
19:41 08 Jul 23
Quick response, knowledgable, realistic thorough quote clearly explained to an amateur in distress like me
Scott G.
Scott G.
02:10 06 Jul 23
Ryan was the bomb – very prompt service, courteous and informative. Absolutely would call again (and probably will when we need to replace our water tank in a year or two).
Ricky E.
Ricky E.
22:28 05 Jul 23
Both Ryan & RyanE provided excellent service! And even go the extra mile in delivering service to us! Highly recommended!
Karen D.
Karen D.
22:44 04 Jul 23
A little late but rectified it right away. Technician was friendly, polite and competent, and good at keeping me informed. He was careful with his equipment and was tidy. I would use this company again.
Ken S.
Ken S.
20:01 26 Jun 23
High Mark’s technician Andrew is very professional and hardworking. He is always on time. He is very knowledgable.High Mark has very sophisticated management system. It team is well managed, and team members are professionally trained.
Carmen S.
Carmen S.
02:41 26 Jun 23
Kevin was professional and knowledgeable. He quickly assessed our needs, provided us with options and took care of the work required
Chee Yan L.
Chee Yan L.
04:47 24 Jun 23
Very good quality work ! Friendly and helpful staff.I am very satisfied with their work !
Rick J.
Rick J.
22:47 23 Jun 23
He didn’t quit eventhough there were quite a few issues
Bill's N.
Bill’s N.
22:07 23 Jun 23
I was very surprised to get same day service for a slow ceiling leak. Davy was able to get to the root of the problem quickly and replace the leaking pipe valve that was causing the problem as well as give us some good overall advice. Davy was knowledgeable, courteous and informative. Also when the job was done there was no mess to deal with. I recommend Highmark and would definitely use them again.
Dodd M.
Dodd M.
12:57 23 Jun 23
Spent the time to isolate the problem and confirm further work needed with an estimate.
J M.
J M.
17:06 21 Jun 23
Ryan was terrific! He was prompt, knowledgeable and very conscientious. There were some problems getting parts, not Highmark’s fault in any way, but Ryan stayed on top of it, problem solved and as soon as possible was back to install the new part. The steam shower unit is working perfectly and all along Ryan was trying to find the most cost effective options to address the problem. I couldn’t be more satisfied with the service I received from both Ryan and Highmark. I couldn’t recommend them more strongly. Thank you!Post Script to my previous review. I had another project at my home, this one involving both electrical and plumbing work. Again, High Mark exceeded my expectations. They arranged for both Ryan and Sean (the Electrician) to be at my place on the same day, which meant they both knew exactly what needed to be done and who needed to do what. They worked separately but very collaboratively and I got the job done as promised. Same customer but another terrific experience all around — the folks answering the phone and scheduling appointment are equally helpful and professional. Thanks again!
D. T.
D. T.
15:39 20 Jun 23
I required a scope of the perimeter drainage prior to fence construction and Ryan indicated a number of problem areas. A big job to resolve but the skills and experience Ryan provided helped ease our minds. The attention to care and thoroughness Ryan demonstrated was well appreciated. Once the job was completed his clean-up was top notch. We couldn’t be happier with the results.
Dean K.
Dean K.
19:28 13 Jun 23
Great job. Explained everything. Friendly and knowledgeable.
Ellaine C.
Ellaine C.
20:50 12 Jun 23
My outdoor hose was leaking into our walls and Ryan came to fix it up. He came on time, told me the problem and was able to do the fix right away. He was very friendly, took a bunch of pictures, and told me about a hole in the wall where mice could get in. We had work done in this same area last year and the previous plumber had failed to mention the hole to us. Thanks for the awesome service Ryan! Will definitely be using this company for future work.
Rhea R.
Rhea R.
00:04 07 Jun 23
Ryan E was great. Patient and efficient. He got the job done. 👍
Shelley M.
Shelley M.
21:41 06 Jun 23
Andrew is very knowledgeable and has given me great service in the past and today.
Sue M.
Sue M.
17:01 05 Jun 23
Kevin was Very professional. Told us everything he was doing and what needed to be done in the future. No pressure to get things done now, when they weren’t needed.
Jo-Ann R.
Jo-Ann R.
19:38 01 Jun 23
Dave came to give me a quote on removing my current shower and to advise me on installing a new shower. He is extremely knowledgeable about what was needed. I couldn’t have asked for more.
jim H.
jim H.
23:56 29 May 23
Dave is a great Guy. Very knowledgeable and efficient and takes the time to explain what is wrong and the corrective measures needed even my dog liked him which says alot
Justin Y.
Justin Y.
15:12 29 May 23
Replace my main in-house water main cut off. Good quality work and and parts. They were quick to respond and repair.
Ian T.
Ian T.
14:20 29 May 23
Great and easy experience with Ryan. Had new water lines run for a future sink. He was prompt and informative and did a quick clean job.
Sluce R.
Sluce R.
23:53 24 May 23
Our HIGHMARK professional, Chris, was patient in explaining what had to be done, had great customer service skills, was respectful of our home and did the job well. This is the second time we have called HIGHMARK, and I will recommend them, especially Chris to my friends, and would call them again if needed. I also liked that the techs have everything they need in their handy dandy work vans.
Winston M.
Winston M.
21:58 24 May 23
Installation was completed very quickly. Andrew, Chris and Brian were excellent, very professional and thorough in their work.This new “condensorless” ductless AC unit is a great install. No big heat exchanger outside, just two 8″ dia holes from the interior unit to draw in and exhaust outside air. Gave very good heat this last week. Can’t wait to use it during the heat of summer.Brian in particular was very thorough and detailed in installing this new kind of ductless ac unit, and the area was spotlessly cleaned afterwards. Turns out he’s one of the owners of the company. When an owner is hands-on and does such fine work, you just know this is a great company to deal with. Highly recommended!
Justin Y.
Justin Y.
17:07 24 May 23
The plumber was very knowledgeable and provided a lot of good information. The costing is open and transparent, it may seem high but you get good quality with their work.
Gary W.
Gary W.
23:12 23 May 23
Andrew was very polite and appeared to have good knowledge and answered all my questions thoroughly. I later called another company recommended by Better Business Bureau to compare list and they confirmed price quoted was not unreasonable. May decide to go ahead with installation.
Michele P.
Michele P.
23:54 18 May 23
Andrew is great. The heat pump stopped working and the capacitor had to be replaced. He picked one up the next day and got it installed. Life saver on a very hot day. Thank you, Andrew.
Florence B
Florence B
20:02 18 May 23
Kevin was very knowledgeable and explained everything to me so I understood what my best opinion would be.
Hong Sun K.
Hong Sun K.
19:30 17 May 23
inspection of my hot water tank and got a free quote.The technician was knowledgable and professional.
LV W.
LV W.
18:44 17 May 23
Service: Perimeter drain tile system repair, sump pit location, remove blockages to reestablish proper flow.We contacted High Mark Plumbing & Heating on the recommendation of On Side Restoration. From the start, the office staff were quick to connect us with a site visit within 24 hours. Ryan assessed the basement interior to determine the source of incoming water. Brian assisted the following day to confirm next steps, which involved inspecting and flushing out the perimeter drain tile system. Both Ryan and Brian were knowledgeable, providing timely insight into what could be immediately ruled out.High Mark staff are exceptional at the work they provide. Dave is a great example of how to deliver great customer service. Punctual and methodic.Dave exemplified a level of skill that comes with years of earned experience. He showed patience while troubleshooting our issue. He impressed us with his expert intuition, piecing together a exact picture of how the problems originated. The amount of relief we experienced from a rather stressful water nightmare has helped us sleep better at night.Kudos to Janessa behind the scenes as well. We want to acknowledge your essential work as major cog on team. Thanks for your prompt responses to our calls.We recommend supporting this local Tri-Cities business, and won’t hesitate to contact them again if needed.
Renee S.
Renee S.
03:26 17 May 23
Chris was very thorough in detecting where our leak was coming from. Explained everything and answered all of our questions as he went along. He went above and beyond making very good suggestions along the way. Fast, efficient and priced right. Will definitely use High Mark Plumbing again.
Dave L.
Dave L.
17:08 16 May 23
We had a gas line blockage and we’re in need of a quick response. The company was responsive. The technician Tassos was simply amazing. Punctual, informative and professional, we could not have asked for a better tech…. Thanks Tassos
Kyra Y.
Kyra Y.
00:57 12 May 23
Had Cole come for a quote and he was amazing. On time, no overselling, explained options clearly.Booked our install the same day and insisted to have Cole back as our installer. He was efficient, on time, personable, professional.Would have him out for any and all calls. Shout out to Ashley in reception for all her help answering questions and organizing our install.
Erich K.
Erich K.
00:04 10 May 23
We have an issue with the newly installed HWT elements for our in-floor heating system, floor remained cold.ANDREW came and quickly identified and fixed the problem, by replacing the new top element that was not working (faulty) with another new one. So far, so good, floor is nice and warm, again!:)VERY professional, knowledgeable and expert in what he does, polite, friendly, meticulous, pleasant to deal with, and completed the job efficiently and neatly. Excellent customer service, highly recommended, two thumbs up!Very happy repeat customers, Erich & JoyPS.A SPECIAL THANK YOU to:JENESSA (Plumbing Dept.) for your patience, sunny personality, and for being so pleasant to deal with.:)DEBORA (Electrical Dept.) friendly and very efficient, also pleasant to deal with.:)Whenever I phoned High Mark Plumbing and Electrical, for service, it really is a real pleasure to make those calls and be treated in such a wonderful manner! Excellent job ladies, you two are definitely a huge asset to the company!
Débora M.
Débora M.
20:08 05 May 23
Nice, efficient and friendly staff. Thank you Highmark team for always taking care of my home.
Shauneen S.
Shauneen S.
01:53 03 May 23
Our tech Davy was great!! Very knowledgable, trustworthy, and professional. He un installed the DW and installed our new one perfectly! We are very very happy 😃 thank you!
Wayne K.
Wayne K.
16:27 01 May 23
The work done was right, the plumber was on time, and the cost was not outrageous.I would recommend them to anyone.
Cristina G.
Cristina G.
23:42 28 Apr 23
I called in the morning asking for a plumber for the same day. High mark sent Ryan and he was professional and friendly.
Sam K.
Sam K.
22:16 25 Apr 23
Ryan did a very nice job he was pleasant and friendly would use your service again
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Drain Cleaning Services in Lower Mainland

Oftentimes, homeowners only recognize the need for drain services when a problem becomes evident in their homes. The efficiency of your home’s plumbing system depends on well-functioning drains to move wastewater and sewage effectively. Even a minor clogged drain can escalate to a significant problem. 

 

 

At High Mark, our seasoned service experts are fully equipped with robust technology and expertise to ensure your home’s drains function optimally. We prioritize restoring your drains to function effectively. Book with us to address your drainage concerns and safeguard your home’s plumbing integrity. We’re here for you 24/7 to offer you peace of mind.

Drain Services

Signs of Needing Drain Cleaning Services

Recognizing the early signs of a drain problem can be the key to preventing expensive repairs down the road. If you’re experiencing any of the issues below, they are clear indicators of potential blockages or underlying problems. Some of these signs include:

Slow Drainage

Slow draining sinks, tubs, and other plumbing fixtures are more than just a minor inconvenience, it may be a warning sign of deeper drainage problems within your plumbing system. 

 

As organic food matter, soap scum, hair, grease, other residues accumulate in your pipes, the drain becomes more sluggish and restricts flow. High Mark’s service experts will address your slow drainage head-on to ensure your pipes are flowing effectively.

Stagnant Water

Stagnant water in your plumbing fixtures will not only disrupt your daily routine but can also pose potential health hazards. Standing water can breed bacteria, cause mold or mildew, emit foul odours, and can even cause damage to your home.

 

We will find solutions to even the most stubborn blockages in order to restore proper water flow to your home. Don’t let stagnant water jeopardize the functionality and your well-being. 

Experiencing Frequent Clogs

When regular drain cleaning maintenance at home fails on you frequently, it can be a nuisance and put a dent in your wallet. Frequent clogs are a clear indicator that there is a clog deep within your plumbing system. After trying several techniques to resolve your drain problem and you are still experiencing frequent clogs, it’s recommended to contact your local plumbing company for assistance.

Backed-Up Plumbing

It can be frustrating when there are drain issues, especially when you may only have one toilet or one kitchen sink. With our dedicated drain cleaning service, you’re not just getting a quick fix, but a thoughtful, effective solution that your pipes need.

 

Whether it’s a minor hiccup or a more daunting blockage, our expert plumbers are committed to restoring ease and flow to your drains. We’re here to support you and offer you upfront pricing every step of the way. Avoid potential devastating water damage in your home by having our service expert examine why your plumbing is backed-up.

Strange Odours

Frequently, we receive complaints from customers regarding a foul odour emanating from their shower drain caused by sewer gas. This unpleasant smell could be due to a range of issues, such as a partially blocked drain or a more severe problem within your plumbing system. When the basin beneath your shower lacks enough water, it creates a dry P-trap, allowing sewer smells to infiltrate your living space. 

 

If you decide to tackle the clog yourself with a plunger, make sure you use the right kind. Sink plungers are flatter than toilet plungers. Often, they are red and toilet plungers are black. When you plunge, be ready to handle the overflows in the tub and sink. 

Spike in Water Bills

When your utility bills are withdrawn from your account, you will notice that when your monthly costs are consistent or if there is a spike in your expenses. If you are noticing an increased water bill without explanation, this may be an indication of a plumbing problem in your home.

Gurgling and Bubbling Sounds

If you suspect that your primary drain is obstructed, watch out for these signals. Firstly, when you flush the toilet, you may notice water bubbling up into your shower or bathtub drain. 

 

Secondly, your shower or toilet could overflow with water when you run the washing machine. 

 

Lastly, when you use the bathroom sink, you might observe that the water in your toilet rises or bubbles up. These symptoms are significant red flags and should be addressed promptly to avoid exacerbating the issue.

Pest Issues

One aspect of drain problems that homeowners tend to overlook is pest issues. Insect infestations such as flies or cockroaches near the drains can happen when there is standing water and bad odours emitted from the pipes. 

 

Cracks in your foundation or walls can also be the perfect doorway for pests to enter your home.

drain cleaning

How You Can Prevent Drain Clogs

We understand that drain problems can occur at any time of the day. Not only does a problem with your drains cause an interruption to your day-to-day life, it can pose a potential health risk to you and your family. At High Mark, one of the most common calls we receive is about drain problems. There are some ways you can help prevent drain clogs from occurring:

Utilizing a Mesh Strainer

Using a mesh strainer is one of the most simple yet effective ways to prevent hair, food waste, and other debris from going down the drain. Our service experts highly recommend mesh strainers in your sinks, tubs, and showers to reduce the risk of clogs.

Properly Disposing Grease

It is critical to maintain healthy pipes in your home by properly disposing thick substances. When grease, fat, and oils are poured down your drains, it can lead to significant blockage as it solidifies over time. In order to avoid this from happening, collect them in a glass jar once cooled and dispose of it in the trash.

Avoid Flushing Down Food Scraps

Although food scraps seem like small particles that can flow down the drain effortlessly, this is not the case. Over time, as food scraps accumulate in the pipes, it can lead to blocked drains. By correctly using a garburator or a compost bin, you will eliminate bad odours and constant clogs from occurring.

Use Your Garburator Correctly

The primary cause of clogged kitchen sinks is often the disposal of improper use of garburators. Maintaining proper kitchen waste disposal practices is crucial to prevent the accumulation of debris and blockages in your pipes. You will also find your garburator blades to dull or malfunction less frequently.

 

When using your garburator, remember to run cold water with the food particles. Additionally, it is important to avoid putting starchy foods, fibrous foods, seeds, and other hard organic material down your garburator.

Use Hot Water to Move Food Particles

Regularly running hot water down your sink drain is a fantastic way to proactively dislodge food particles. As the heat breaks down grease, fats, and oils, you can prevent solidification which is often the culprit of clogged drains. 

Avoid Heavy Chemicals

Lastly, avoid using heavy, toxic chemicals that may compromise your plumbing systems. It may seem like a quick fix but they often do more harm than good. Additionally, toxic chemicals can negatively impact the environment and your health. We highly suggest you opt for natural cleaners and other household products such as baking soda, vinegar, and natural enzymatic drain cleaners for the lasting integrity of your pipes.

plumbing inspection

Resolving Your Drain Problems in Your Lower Mainland Home

High Mark has been helping customers with drain cleaning services for nearly 20 years.  Knowing that drain cleaning may be necessary at odd hours, our service experts are ready to step in, no matter the hour. That’s why since the beginning, we have been offering a full range of Drain Cleaning services with 24-hour round-the-clock availability. 

 

You can count on our seasoned professional to promptly and efficiently restore your drains back to normalcy. You can depend on High Mark to provide swift, seamless resolution to your drain concerns with our emergency drain services.

Coquitlam Plumbing by High Mark Plumbing and Heating

Frequently Asked Questions – Drain Cleaning

Most definitely! We have fully certified technicians who are insured. At High Mark we have WCB coverage, liability insurance, and registered with technical safety for gas license. Our journeymen and apprentices are registered through the province.

Although there are companies out there that charge hourly, at High Mark we have a task-based rating system. This means that you will NOT be charged hourly. You will be provided with options and  upfront cost of service which you will decide and approve BEFORE our technician proceeds with the work.

Typically it is recommended to have your drains serviced or inspected by a licensed professional at least once a year. However, if you notice warning signs that indicate there’s a drain problem, you may require service more frequently.

There are several ways you can try to unclog your drain. One of the biggest recommendations is to steer clear from store-bought drain cleaners like Drano as they can potentially damage your drains and can harm the environment.

 

Some suggestions include:

  • Boiling water: Pour a kettle or pot of boiling hot water down the drain to break up debris and obstructions.
  • Natural cleaners: Baking soda, vinegar, and hot water
  • Appropriate plunger (sink/toilet): Most of the time, the old-fashioned plunger is effective, especially for clogs that are near not severe.
  • Natural Enzymatic Drain Cleaners: This type of cleaner has bacteria that will eat away at the organic material that may be causing the clog.
  • Drain auger: This equipment is primarily used by professional service experts.

 

You can find more in-depth tips in our blog post “The Key to Effective DIY Drain Maintenance“.

When you have tried all the possible ways to clear a drain, it may be time to  call a licensed service expert for help. Here are some other signs to look out for:

 

  • Repeated clogs
  • Multiple clogged drains in your home
  • Terrible odours coming from your plumbing fixtures
  • Water damage and/or flooding
  • Slow draining
  • Lack of tools or expertise

Absolutely! At High Mark, we have the 5-Star Service Plumbing Service Partner Plan which offers several benefits including FREE roll-out fees, exclusive member discounts, FREE annual plumbing inspection, priority service, and more!

You sure can! At High Mark, we offer plumbing financing  through FinanceIt. When you visit our Financing Page, you will learn more about how to set up your payment plan and more!

Do you have drain service questions that were not addressed in our FAQ section? We’re more than happy to help!

schedule service

What are you looking for service on?

Can you please describe the problem you are experiencing?

What Date & Time would you like to Schedule your Appointment?

For Service on Sundays, Holidays & After Hours please call 604-245-8790.

Please provide some contact information

CUSTOMER REVIEWS

Google Rating
4.8
Based on 763 reviews
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Barb C.
Barb C.
21:31 24 Sep 23
Ryan did a great job! Very friendly amd professional.
Konstantin G.
Konstantin G.
21:49 19 Sep 23
The technician was Ryan, fixed my shower quickly, now it looks and works as if it’s never been broken. Thank you!
Tayler
Tayler
20:20 18 Sep 23
Dane was great! Efficient and friendly and was able to get the job done.
Gary M.
Gary M.
16:44 18 Sep 23
Dane came promptly and outlined the issue and gave me various options that could save me issues in the future. Resolved issue quickly and was very professional through out
Chuck D.
Chuck D.
16:42 11 Sep 23
This was my first time using Highmark. One of the best customer service experiences I’ve had. From the initial appointment setting right through the diagnostics and finally, the solution was outstanding really enjoyed our text Ryan and Mark highly recommend these guys.
Antonio D.
Antonio D.
14:49 10 Sep 23
Experience was very good . Tassos was very professional and explained all problems encountered , in very clear language for me to understand .
Milan K.
Milan K.
18:01 08 Sep 23
The technician’s professionalism and clear explanation of the scope of work and process left a lasting impression. His kindness and expertise are a testament to the exceptional service Lillie Family Heating and Plumbing provides.
Logic S.
Logic S.
15:15 08 Sep 23
Amazing customer service… they were totally on the ball with appointment and even allowing me to adjust the appointment. Showed up on time and tech was guy very knowledgeable and was great at troubleshooting my system problems.
Van T.
Van T.
22:36 07 Sep 23
Tassos was very friendly and professional. I also learned a few things from him today. Absolutely amazing work highly recommend.
Dale H.
Dale H.
22:17 02 Sep 23
I have used Highmark before. Very professional and courteous. They left the area they worked in cleaner than it was when they got there. They showed me what they were doing and explained what was wrong. I would recommend to family and friends.
Paul L.
Paul L.
00:10 31 Aug 23
Professional and friendly service and very knowledgeable for maintenance of are new hot water tank. Thanks Kevin and High Mark Plumbing &Heating
Chad E.
Chad E.
20:10 30 Aug 23
I just had Dane come and repair a cracked p trap under my kitchen sink. He was super professional, friendly and fast! I thought the price was very fair for the work involved. Thanks Dane!!
S M
S M
18:01 30 Aug 23
Kevin arrived on-time and was very friendly and knowledgable. He communicated well and overall a very positive experience. Good job!
Frank R.
Frank R.
18:51 23 Aug 23
Tassos Knows his job. Professional, executive and with a lot of experience.
Jen C.
Jen C.
17:15 18 Aug 23
Ryan B did an excellent job with our plumbing issues. He was punctual and efficient. Highly recommend!
Rizwan K.
Rizwan K.
02:14 11 Aug 23
Great company, got the job done efficiently and without me being there for the entire time.
Paul C.
Paul C.
19:00 08 Aug 23
Tasso was professional courteous and very helpful. Had the quote in minutes. Very satisfied!
Debbie I.
Debbie I.
23:17 04 Aug 23
Ryan was wonderful. Professional, he explained everything and gave me choices. The work was done quickly and it works and looks so much better than before. Thank you so much.
Jack T.
Jack T.
20:51 03 Aug 23
Got 2 leaky sinks in the basement and called high mark. Ryan came by and listened to my description. Shortly he came up with the quotes and asked if I’d like to go ahead with it. We are very happy with Ryan’s work. He gave good reasons on what is wrong and what could go wrong, he was quick, clean, professional, will definitely call them again.
Infinite A.
Infinite A.
00:05 29 Jul 23
Great experience! Would definitely recommend, it was a pretty big job and Dane finished it really fast
Julie M.
Julie M.
14:50 26 Jul 23
The only reason I’m not checking good value is because I don’t have a comparison. My experience with Highmark & Ryan E. was great today. Right on time, patient, explained everything before, after and during. I will use Highmark again.
Richard G.
Richard G.
18:53 20 Jul 23
July 20/23. Another job well done. Dave was on time, professional, friendly and efficient. A much needed pressure reduction valve was installed.Thanks to Scott, service manager, for arranging the work to be done.I highly recommend High Mark Plumbing & Heating.
cemee N.
cemee N.
05:33 18 Jul 23
High Mark Plumbing’s service was impeccable and prompt. We engaged them for a sewer backup issue and they were came immediately and determined the cause and explained in detail what needed to be done and how long it would take. Ryan was very professional and he did an excellent job in fixing the issue. Everything was cleaned up to our satisfaction. When done you could barely tell that there was an issue that was fixed. I would definitely engage High Mark’s services for any future work and recommend them to family and friends. 5 stars to High Mark Plumbing.
Erin G.
Erin G.
19:13 12 Jul 23
Dave was a super nice guy, respectful, on time, fixed the issue and cleaned up afterwards.
Mike N.
Mike N.
12:47 11 Jul 23
Ryan E did an incredible job on our bathrooms and kitchen sink. Very responsive and fix it all same day. I would highly recommend Ryan and Highmark!!
SangJoon L.
SangJoon L.
18:44 10 Jul 23
Initial contact was friendly and nice. Follow up is good and I know they’ll take care of customers so I’ll likely use them for future services. Thanks.
Yi S.
Yi S.
17:43 10 Jul 23
Dane helped us with a leaky toilet and he did an excellent job and was very quick. Dane was also very friendly and professional. We enjoyed the service.
Siegfried P.
Siegfried P.
14:58 09 Jul 23
Ryan arrived on time and ready to diagnose our leak. He was super clear in explaining what the issue was and how the repair was going to happen. Super job Ryan.
Wike M.
Wike M.
19:41 08 Jul 23
Quick response, knowledgable, realistic thorough quote clearly explained to an amateur in distress like me
Scott G.
Scott G.
02:10 06 Jul 23
Ryan was the bomb – very prompt service, courteous and informative. Absolutely would call again (and probably will when we need to replace our water tank in a year or two).
Ricky E.
Ricky E.
22:28 05 Jul 23
Both Ryan & RyanE provided excellent service! And even go the extra mile in delivering service to us! Highly recommended!
Karen D.
Karen D.
22:44 04 Jul 23
A little late but rectified it right away. Technician was friendly, polite and competent, and good at keeping me informed. He was careful with his equipment and was tidy. I would use this company again.
Ken S.
Ken S.
20:01 26 Jun 23
High Mark’s technician Andrew is very professional and hardworking. He is always on time. He is very knowledgable.High Mark has very sophisticated management system. It team is well managed, and team members are professionally trained.
Carmen S.
Carmen S.
02:41 26 Jun 23
Kevin was professional and knowledgeable. He quickly assessed our needs, provided us with options and took care of the work required
Chee Yan L.
Chee Yan L.
04:47 24 Jun 23
Very good quality work ! Friendly and helpful staff.I am very satisfied with their work !
Rick J.
Rick J.
22:47 23 Jun 23
He didn’t quit eventhough there were quite a few issues
Bill's N.
Bill’s N.
22:07 23 Jun 23
I was very surprised to get same day service for a slow ceiling leak. Davy was able to get to the root of the problem quickly and replace the leaking pipe valve that was causing the problem as well as give us some good overall advice. Davy was knowledgeable, courteous and informative. Also when the job was done there was no mess to deal with. I recommend Highmark and would definitely use them again.
Dodd M.
Dodd M.
12:57 23 Jun 23
Spent the time to isolate the problem and confirm further work needed with an estimate.