High Mark Plumbing big logo white check

24/7 EMERGENCY SERVICE

604-245-8970

High Mark Plumbing big logo white check

24/7 EMERGENCY SERVICE

604-245-8970

High Mark Plumbing big logo white check

24/7 EMERGENCY SERVICE

604-245-8970

High Mark Plumbing big logo white check

24/7 EMERGENCY SERVICE

604-245-8970

Heat Pump Repair Services

Did you know that a heat pump is an energy-efficient heating system for your home?

SCHEDULE ONLINE
Google Rating
4.7
Based on 703 reviews
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Jo-Ann R.
Jo-Ann R.
19:38 01 Jun 23
Dave came to give me a quote on removing my current shower and to advise me on installing a new shower. He is extremely knowledgeable about what was needed. I couldn’t have asked for more.
jim H.
jim H.
23:56 29 May 23
Dave is a great Guy. Very knowledgeable and efficient and takes the time to explain what is wrong and the corrective measures needed even my dog liked him which says alot
Justin Y.
Justin Y.
15:12 29 May 23
Replace my main in-house water main cut off. Good quality work and and parts. They were quick to respond and repair.
Ian T.
Ian T.
14:20 29 May 23
Great and easy experience with Ryan. Had new water lines run for a future sink. He was prompt and informative and did a quick clean job.
Sluce R.
Sluce R.
23:53 24 May 23
Our HIGHMARK professional, Chris, was patient in explaining what had to be done, had great customer service skills, was respectful of our home and did the job well. This is the second time we have called HIGHMARK, and I will recommend them, especially Chris to my friends, and would call them again if needed. I also liked that the techs have everything they need in their handy dandy work vans.
Winston M.
Winston M.
21:58 24 May 23
Installation was completed very quickly. Andrew, Chris and Brian were excellent, very professional and thorough in their work.This new “condensorless” ductless AC unit is a great install. No big heat exchanger outside, just two 8″ dia holes from the interior unit to draw in and exhaust outside air. Gave very good heat this last week. Can’t wait to use it during the heat of summer.Brian in particular was very thorough and detailed in installing this new kind of ductless ac unit, and the area was spotlessly cleaned afterwards. Turns out he’s one of the owners of the company. When an owner is hands-on and does such fine work, you just know this is a great company to deal with. Highly recommended!
Justin Y.
Justin Y.
17:07 24 May 23
The plumber was very knowledgeable and provided a lot of good information. The costing is open and transparent, it may seem high but you get good quality with their work.
Gary W.
Gary W.
23:12 23 May 23
Andrew was very polite and appeared to have good knowledge and answered all my questions thoroughly. I later called another company recommended by Better Business Bureau to compare list and they confirmed price quoted was not unreasonable. May decide to go ahead with installation.
Michele P.
Michele P.
23:54 18 May 23
Andrew is great. The heat pump stopped working and the capacitor had to be replaced. He picked one up the next day and got it installed. Life saver on a very hot day. Thank you, Andrew.
Florence B
Florence B
20:02 18 May 23
Kevin was very knowledgeable and explained everything to me so I understood what my best opinion would be.
Hong Sun K.
Hong Sun K.
19:30 17 May 23
inspection of my hot water tank and got a free quote.The technician was knowledgable and professional.
LV W.
LV W.
18:44 17 May 23
Service: Perimeter drain tile system repair, sump pit location, remove blockages to reestablish proper flow.We contacted High Mark Plumbing & Heating on the recommendation of On Side Restoration. From the start, the office staff were quick to connect us with a site visit within 24 hours. Ryan assessed the basement interior to determine the source of incoming water. Brian assisted the following day to confirm next steps, which involved inspecting and flushing out the perimeter drain tile system. Both Ryan and Brian were knowledgeable, providing timely insight into what could be immediately ruled out.High Mark staff are exceptional at the work they provide. Dave is a great example of how to deliver great customer service. Punctual and methodic.Dave exemplified a level of skill that comes with years of earned experience. He showed patience while troubleshooting our issue. He impressed us with his expert intuition, piecing together a exact picture of how the problems originated. The amount of relief we experienced from a rather stressful water nightmare has helped us sleep better at night.Kudos to Janessa behind the scenes as well. We want to acknowledge your essential work as major cog on team. Thanks for your prompt responses to our calls.We recommend supporting this local Tri-Cities business, and won’t hesitate to contact them again if needed.
Renee S.
Renee S.
03:26 17 May 23
Chris was very thorough in detecting where our leak was coming from. Explained everything and answered all of our questions as he went along. He went above and beyond making very good suggestions along the way. Fast, efficient and priced right. Will definitely use High Mark Plumbing again.
Dave L.
Dave L.
17:08 16 May 23
We had a gas line blockage and we’re in need of a quick response. The company was responsive. The technician Tassos was simply amazing. Punctual, informative and professional, we could not have asked for a better tech…. Thanks Tassos
Kyra Y.
Kyra Y.
00:57 12 May 23
Had Cole come for a quote and he was amazing. On time, no overselling, explained options clearly.Booked our install the same day and insisted to have Cole back as our installer. He was efficient, on time, personable, professional.Would have him out for any and all calls. Shout out to Ashley in reception for all her help answering questions and organizing our install.
Erich K.
Erich K.
00:04 10 May 23
We have an issue with the newly installed HWT elements for our in-floor heating system, floor remained cold.ANDREW came and quickly identified and fixed the problem, by replacing the new top element that was not working (faulty) with another new one. So far, so good, floor is nice and warm, again!:)VERY professional, knowledgeable and expert in what he does, polite, friendly, meticulous, pleasant to deal with, and completed the job efficiently and neatly. Excellent customer service, highly recommended, two thumbs up!Very happy repeat customers, Erich & JoyPS.A SPECIAL THANK YOU to:JENESSA (Plumbing Dept.) for your patience, sunny personality, and for being so pleasant to deal with.:)DEBORA (Electrical Dept.) friendly and very efficient, also pleasant to deal with.:)Whenever I phoned High Mark Plumbing and Electrical, for service, it really is a real pleasure to make those calls and be treated in such a wonderful manner! Excellent job ladies, you two are definitely a huge asset to the company!
Débora M.
Débora M.
20:08 05 May 23
Nice, efficient and friendly staff. Thank you Highmark team for always taking care of my home.
Shauneen S.
Shauneen S.
01:53 03 May 23
Our tech Davy was great!! Very knowledgable, trustworthy, and professional. He un installed the DW and installed our new one perfectly! We are very very happy 😃 thank you!
Wayne K.
Wayne K.
16:27 01 May 23
The work done was right, the plumber was on time, and the cost was not outrageous.I would recommend them to anyone.
Cristina G.
Cristina G.
23:42 28 Apr 23
I called in the morning asking for a plumber for the same day. High mark sent Ryan and he was professional and friendly.
Sam K.
Sam K.
22:16 25 Apr 23
Ryan did a very nice job he was pleasant and friendly would use your service again
Darren G.
Darren G.
20:05 25 Apr 23
Very friendly and professional. Took care of problem right away.
Colleen T.
Colleen T.
18:02 25 Apr 23
Ryan was wonderful very efficient excellent personality and got the jib done quick and right . Thank you from Mrs Mackellar
Sophia H.
Sophia H.
22:26 22 Apr 23
I called High Mark Electrical , The tech Andrew arrived on time and quickly completed the work. Thanks 😊
Mebs T.
Mebs T.
04:09 22 Apr 23
Kevin was the consummate professional with close attention to detail and safety for me the client .. I have no hesitation in recommending him or the company
Sheri O.
Sheri O.
21:57 20 Apr 23
The pot filler on our professional stove was leaking. When Ryan determined it couldn’t be fixed he drove all over the whole Fraser Valley to find us a new one! Fantastic service and I won’t hesitate to call again.
IB M.
IB M.
18:51 19 Apr 23
Ryan B. came on time. Clogged pipe and leak repair was detected and fixed in less than an hour. He’s really amazing and did a great job. Thanks Ryan!!!
Van tap N.
Van tap N.
16:11 19 Apr 23
Ryan was given prompt info . We ll contact him again . When we ready . Thanks Ryan and Highmark. From James Ng
Karen G.
Karen G.
00:47 19 Apr 23
Dave was extremely professional and knowledgeable. He was able to restore water to my house very quickly. I would recommend his services to anyone.
Sean H.
Sean H.
22:26 18 Apr 23
Ryan was able to fix my leaking water main valve. He was very professional and was very careful not to disturb my front yard landscaping and lighting. The service was prompt and completed in less than 1 day.
Garry N.
Garry N.
22:03 10 Apr 23
Gas pipe leaking in boiler room…. Andrew was very good at his job and repairs were done expertly & in a timely manner 👏👍
Stephen K.
Stephen K.
00:15 07 Apr 23
Fantastic service and very professional. Great experience with communication and timelines. It was a pleasure having Ryan work on our leaking hot water on demand system. I highly recommend using Highmark for amazing service. They have gone above and beyond just before the long weekend. Sleeping soundly tonight.Thank you!
Bryan X.
Bryan X.
16:19 06 Apr 23
Dave was super professional and thorough. He was very knowledgeable and enthusiastic in fixing our issue. Really nice and great to talk to would recommend!
Jared K.
Jared K.
23:26 05 Apr 23
Dave was great to work with. It felt like he was always working in my best interest and built trust quite quickly, which in not easy to do! I am very happy with the final product.
Jasmine M.
Jasmine M.
21:37 03 Apr 23
Ryan was quick, responsive and professional in helping us with our broken facet. It’s the second time we’ve used High Mark and we will be using them again in the future.
Azar N.
Azar N.
21:31 03 Apr 23
Today i had a great service from highmark plumbing company and Dave was very nice guy and so experienced and professional and on time. He spend the time to help us understand the whole thing so clearly and went beyond his job and care more to finish our job for one day even though he could go and book us for the next week to do the rest of the work we are so happy with highmark and from now if I need someone I definitely call Highmark for Dave.Thank you Dave
Chaitanya G.
Chaitanya G.
17:49 03 Apr 23
I had Kevin from High Mark to perform annual maintenance on my water based radiant heating unit (Superhot from Allied Engineering). He was very thorough in checking the unit and identifying areas that needed servicing. He was able to lay out various options and explain the pros/cons of each. The actual work was performed within the planned time and very professionally including post work cleanup.One suggestion for the High Mark team – There should be an option to take the annual maintenance plan so that the discounts can be used for first job also rather than it being available only for the second time. Maybe an upfront annual payment option would help in avoiding any buy-and-cancel cases.
Scott P.
Scott P.
19:56 30 Mar 23
Ryan was very helpful and professional. He assessed the reason for a leak to help kick start an insurance claim quickly.Ryan arrived right on time, quickly got the assessment off to his office, was very friendly and did not make me feel rushed.
Patricia Z.
Patricia Z.
16:52 27 Mar 23
Furnace maintenance. Quick professional on time knowledgeableVery happy.
Kirsten F.
Kirsten F.
20:05 26 Mar 23
We had Dave attend yesterday and install our new sink in our kitchen. And this guy deserves 10 stars instead of 5. Not only did he do an amazing job he was very detailed oriented, showed up on a Saturday when no other plumber would and went over and beyond. Thanks again!
Mike L.
Mike L.
20:16 23 Mar 23
Dave was extremely professional, friendly and knowledgeable would definitely recommend Highmark to others:)
Brodan T.
Brodan T.
15:51 23 Mar 23
Kevin and Cody, were amazing. We got a way better price than our other estimate, and they were here the next day! We saved money, and got everything we needed done in a timely manner, with professional quality! Thanks Guys!
daniel M.
daniel M.
22:30 22 Mar 23
Came exact time, reviewed and tested my concerns. Provided several solutions, describing and explaining each advantage and benifits for each. After we chose, he started to work at it and completed it. Most efficient.
J M.
J M.
02:45 22 Mar 23
Ryan was terrific! He was prompt, knowledgeable and very conscientious. There were some problems getting parts, not Highmark’s fault in any way, but Ryan stayed on top of it, problem solved and as soon as possible was back to install the new part. The steam shower unit is working perfectly and all along Ryan was trying to find the most cost effective options to address the problem. I couldn’t be more satisfied with the service I received from both Ryan and Highmark. I couldn’t recommend them more strongly. Thank you!
Troy W.
Troy W.
20:10 18 Mar 23
HighMark sent over Ryan on a Saturday, to look at a water leak that developed above my drop ceiling. Very friendly and knowledgeable, leak was at a 90* fitting. It was repaired with proper fittings and new shut off valve. Job well done
Shane C.
Shane C.
23:05 17 Mar 23
Another high quality job from High Mark.Dave arrived on time and after a good discussion had 4 different options for our HWT replacement. Work was finished quickly and and neatly. Dave left the site cleaner than he found it which was also greatly appreciated.Also a shout out to the friendly dispatch team! I’ll go to High Mark for all of my plumbing/heating projects in the future. Well done!
Jerry K.
Jerry K.
23:19 09 Mar 23
Technician Andrew arrived as scheduled, fairly quickly got a lay of the land, assessed the problem with our boiler not firing, explained the options to me together with rates. After my approval, he got to work and completed within a couple hours. The completed work was to my satisfaction so he proved his competency in his profession, and all the while with a friendly and efficient demeanor! 5 stars forAndrew and High Mark!
Andrew W.
Andrew W.
18:17 07 Mar 23
Ryan B was professional, courteous, and friendly, a pleasure to do business with
Josh B.
Josh B.
03:32 06 Mar 23
Ryan came to fix a leaky hose in our hot water heater. He was on time, very polite. He inspected our hot water heater. He told us the cause and provided 3 options to fix it and replace parts that were close to failing. Once he was done he cleaned everything up including mopping the floor without us asking. We can’t recommend Ryan enough.
George H.
George H.
21:42 01 Mar 23
Replaced parts & pro active serviceWarranty quality equipmentNo chargeAmazing
Jim L.
Jim L.
19:40 01 Mar 23
Janessa was very personable, efficient and provided accurate information as to service call expectations. Ryan E., the plumbing technician, was punctual, friendly, skilled and performed excellent faucet (bathroom and kitchen) installations; especially removing the existing kitchen faucet, which was non-routine and challenging. Kudos to Janessa and Ryan for their positive attitudes and jobs well done. Prices were on the higher side, but good value for the quality of work performed. I would certainly call High Mark Plumbing again, for any future plumbing needs.
Knox W.
Knox W.
00:54 01 Mar 23
A very big shout out to Andrew who did intensive repairs to our heating system and who came out again very promptly the next morning when the heat failed to come on .On both visits we found him extremely professional and very friendly and very understanding of our situation.He sets the standard of excellence which will likely not be matched by anyone else .Thanks again Andrew.
Joyce A.
Joyce A.
16:49 28 Feb 23
Tassos did an absolutely amazing job. His dedication to providing the best possible experience for the client is outstanding. He stayed until 9:00 last night in order to ensure that I would have heat. So important in this very cold weather. His job skills are the highest that I have seen and I subcontracted the building of our home in 1084 and again subcontracted a complete house renovation in 2007. The current multi level issues at my home were complex. Tassos carefully and systematically found the many many leaks and addressed the many other issues. I send heartfelt appreciation to Tassos for his exceptional professionals,
Brad
Brad
21:24 24 Feb 23
Nice and easy hot water tank replacement. Technician was polite, organized and explained the process. Installed (on their recommendation) a Bradford White tank and my own research had indicated this was the best quality tank as well. I’m happy to recommend High Mark to others.
Ann N.
Ann N.
05:51 23 Feb 23
Ryan was professional, friendly, informative and thorough. Answered or questions without problem.Davy was professional, friendly, informative and thorough. He answered all my questions.
Kaila R
Kaila R
00:06 23 Feb 23
First, I have to say I didn’t get paid for writing this nor any special perks. Heck, I haven’t even used them yet. Truthfully, I had a conversation with an old friend the other day, and I mentioned how my parents had to call two different plumbers last month, just to look at a small leak in the attic. The first person who came told us it was the gutter leaking into the house as the roof needed to be done… (strange because 2 weeks prior they got them cleaned professionally and our roof was done last year) so they said theyd called another company just to get a second opinion to be told it was our dryer hose being disconnected; absolutely nothing to do with roof/gutters. Simple fix.Now, if I knew Chris George was working at High Mark, I honestly would have saved my parents the hassle in paying two different bills and called you guys ! I’ve never heard someone more passionate about a company than Chris. He talked extremely high about your company and discussed briefly what you guys would of did different.  He mentioned how positive you guys are, how hard you guys truly work, and just how knowledgeable your company is compared to others. Not to mention everything your company offers.  The fact he swore up and down by your management and employees, I would highly recommend this company, and the reviews speak for themselves.5/5 customer service skills5/5 Knowledgeable*highly recommend
Byron
Byron
20:58 17 Feb 23
Davy was here to check for a gas leak. He found a small one and fixed it at no charge (water was installed last October). Told us what he was doing and explained clearly. Friendly helpful efficient.
Gordon S.
Gordon S.
22:02 15 Feb 23
Kevin,Mario, Shane, & Chris. Well done, team. Despite difficulties presented by my system, you persevered & came through well! Kevin has a positive approach to work (life?) which is a big asset to any employer. Again, a first class effort, guys. Thanks so much!
Mike S.
Mike S.
22:11 14 Feb 23
Davy was great to work with, Knowledgeable, courteous and professional.
Harj J.
Harj J.
20:19 13 Feb 23
Called HighMark to have a look at my boiler which was making unusual noises. Andrew, the HVAC technician was excellent with his service. 5 stars. Thanks Andrew.
dennis G.
dennis G.
21:09 06 Feb 23
Shane was an excellent technician. I needed to get a quote for a potential job in my home and this company did not disappoint. Shane was on time, patient with all of my questions, and gave us a quote within 15 minutes of looking around. Highly recommend this company and especially this tech.
Jaya H
Jaya H
19:31 01 Feb 23
Kevin was friendly. Communicated clearly and able to help us decide what next steps we need to take.
shawna R.
shawna R.
21:38 31 Jan 23
Had all the right stuff to take the pipes apart and get to that clog so everything drained after that. And then to put it all back together with a proper vent. Installed new faucet (in a very tight space too) while he was here and figured out why another faucet wasn’t working properly. All the jobs done, neat and tidy.
Ryan W.
Ryan W.
23:49 27 Jan 23
Kevin was very professional and courteous, helpful and I would highly recommend.
Jason K.
Jason K.
21:08 27 Jan 23
Chris and Ryan were both extremely respectful and professional when they installed my water heater in just 2 hours
David D.
David D.
03:11 27 Jan 23
Quote on furnace replacement and upgrade plus advice on re-design
Natalie J.
Natalie J.
17:08 26 Jan 23
Just came to see if lousy lo flow toilet could work more efficiently
Liz H.
Liz H.
08:58 24 Jan 23
From start to finish, David from Highmark Plumbing provided first rate service in the replacement of our leaking hot water tank. He came out quickly on a Saturday to assess the problem, recommended to us to wait till Monday to replace the tank to save a lot of money in overtime charges (which we did) and found a tank to fit in our very small space! David then arrived promptly on Monday morning and within an hour had the old tank out and the new one installed and ready to go. And he left the work area clean and tidy. I can’t compliment David enough for his professionalism, his hard work, his friendliness and attention to detail! Thank you!
MICHAEL V.
MICHAEL V.
01:38 24 Jan 23
Excellent service and expertise. Will strongly use this company again and recommend them to friends and family.
Judy F.
Judy F.
20:32 23 Jan 23
Davy was courteous, friendly, professional, prompt and efficient. He explained everything thoroughly. He knows what he is doing. I am very happy with Davy and Highmark and will definitely use them again. The dispatcher was also very friendly. I appreciated the heads up call before Davy’s arrival.
MARTIN L.
MARTIN L.
17:59 23 Jan 23
Excellent service. Tasso did a full radiant furnace removal and installation of a new unit. Andrew returned to complete the installation of the new furnace. Both very knowledgeable and professional.
Phelix P.
Phelix P.
01:09 20 Jan 23
Fast and amazing, Shane was upfront about costs, quick and professional with the work. Kitchen sink cleared without a hitch.
Darth P.
Darth P.
00:57 19 Jan 23
Once again Ryan E has come to our rescue! Ryan first was here to help with replacing our water main, this time he located and fixed 2 leaks in our walls caused by freezing. Excellent work, got it done fast, answered all my questions, and left the place clean! What more can you ask for. Thanks again Ryan, hope to see you next time we need High Mark’s services!
robyn T.
robyn T.
16:49 16 Jan 23
The faucet that Ryan installed in September loosened. My husband couldn’t tighten it with an Allen wrench so he called Highmark Plumbing. Ryan repaired it free of charge.
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Heat Pump Repair Services

Did you know that a heat pump is an energy-efficient heating system for your home?

CALL US
TEXT US
SCHEDULE ONLINE
Google Rating
4.7
Based on 703 reviews
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Jo-Ann R.
Jo-Ann R.
19:38 01 Jun 23
Dave came to give me a quote on removing my current shower and to advise me on installing a new shower. He is extremely knowledgeable about what was needed. I couldn’t have asked for more.
jim H.
jim H.
23:56 29 May 23
Dave is a great Guy. Very knowledgeable and efficient and takes the time to explain what is wrong and the corrective measures needed even my dog liked him which says alot
Justin Y.
Justin Y.
15:12 29 May 23
Replace my main in-house water main cut off. Good quality work and and parts. They were quick to respond and repair.
Ian T.
Ian T.
14:20 29 May 23
Great and easy experience with Ryan. Had new water lines run for a future sink. He was prompt and informative and did a quick clean job.
Sluce R.
Sluce R.
23:53 24 May 23
Our HIGHMARK professional, Chris, was patient in explaining what had to be done, had great customer service skills, was respectful of our home and did the job well. This is the second time we have called HIGHMARK, and I will recommend them, especially Chris to my friends, and would call them again if needed. I also liked that the techs have everything they need in their handy dandy work vans.
Winston M.
Winston M.
21:58 24 May 23
Installation was completed very quickly. Andrew, Chris and Brian were excellent, very professional and thorough in their work.This new “condensorless” ductless AC unit is a great install. No big heat exchanger outside, just two 8″ dia holes from the interior unit to draw in and exhaust outside air. Gave very good heat this last week. Can’t wait to use it during the heat of summer.Brian in particular was very thorough and detailed in installing this new kind of ductless ac unit, and the area was spotlessly cleaned afterwards. Turns out he’s one of the owners of the company. When an owner is hands-on and does such fine work, you just know this is a great company to deal with. Highly recommended!
Justin Y.
Justin Y.
17:07 24 May 23
The plumber was very knowledgeable and provided a lot of good information. The costing is open and transparent, it may seem high but you get good quality with their work.
Gary W.
Gary W.
23:12 23 May 23
Andrew was very polite and appeared to have good knowledge and answered all my questions thoroughly. I later called another company recommended by Better Business Bureau to compare list and they confirmed price quoted was not unreasonable. May decide to go ahead with installation.
Michele P.
Michele P.
23:54 18 May 23
Andrew is great. The heat pump stopped working and the capacitor had to be replaced. He picked one up the next day and got it installed. Life saver on a very hot day. Thank you, Andrew.
Florence B
Florence B
20:02 18 May 23
Kevin was very knowledgeable and explained everything to me so I understood what my best opinion would be.
Hong Sun K.
Hong Sun K.
19:30 17 May 23
inspection of my hot water tank and got a free quote.The technician was knowledgable and professional.
LV W.
LV W.
18:44 17 May 23
Service: Perimeter drain tile system repair, sump pit location, remove blockages to reestablish proper flow.We contacted High Mark Plumbing & Heating on the recommendation of On Side Restoration. From the start, the office staff were quick to connect us with a site visit within 24 hours. Ryan assessed the basement interior to determine the source of incoming water. Brian assisted the following day to confirm next steps, which involved inspecting and flushing out the perimeter drain tile system. Both Ryan and Brian were knowledgeable, providing timely insight into what could be immediately ruled out.High Mark staff are exceptional at the work they provide. Dave is a great example of how to deliver great customer service. Punctual and methodic.Dave exemplified a level of skill that comes with years of earned experience. He showed patience while troubleshooting our issue. He impressed us with his expert intuition, piecing together a exact picture of how the problems originated. The amount of relief we experienced from a rather stressful water nightmare has helped us sleep better at night.Kudos to Janessa behind the scenes as well. We want to acknowledge your essential work as major cog on team. Thanks for your prompt responses to our calls.We recommend supporting this local Tri-Cities business, and won’t hesitate to contact them again if needed.
Renee S.
Renee S.
03:26 17 May 23
Chris was very thorough in detecting where our leak was coming from. Explained everything and answered all of our questions as he went along. He went above and beyond making very good suggestions along the way. Fast, efficient and priced right. Will definitely use High Mark Plumbing again.
Dave L.
Dave L.
17:08 16 May 23
We had a gas line blockage and we’re in need of a quick response. The company was responsive. The technician Tassos was simply amazing. Punctual, informative and professional, we could not have asked for a better tech…. Thanks Tassos
Kyra Y.
Kyra Y.
00:57 12 May 23
Had Cole come for a quote and he was amazing. On time, no overselling, explained options clearly.Booked our install the same day and insisted to have Cole back as our installer. He was efficient, on time, personable, professional.Would have him out for any and all calls. Shout out to Ashley in reception for all her help answering questions and organizing our install.
Erich K.
Erich K.
00:04 10 May 23
We have an issue with the newly installed HWT elements for our in-floor heating system, floor remained cold.ANDREW came and quickly identified and fixed the problem, by replacing the new top element that was not working (faulty) with another new one. So far, so good, floor is nice and warm, again!:)VERY professional, knowledgeable and expert in what he does, polite, friendly, meticulous, pleasant to deal with, and completed the job efficiently and neatly. Excellent customer service, highly recommended, two thumbs up!Very happy repeat customers, Erich & JoyPS.A SPECIAL THANK YOU to:JENESSA (Plumbing Dept.) for your patience, sunny personality, and for being so pleasant to deal with.:)DEBORA (Electrical Dept.) friendly and very efficient, also pleasant to deal with.:)Whenever I phoned High Mark Plumbing and Electrical, for service, it really is a real pleasure to make those calls and be treated in such a wonderful manner! Excellent job ladies, you two are definitely a huge asset to the company!
Débora M.
Débora M.
20:08 05 May 23
Nice, efficient and friendly staff. Thank you Highmark team for always taking care of my home.
Shauneen S.
Shauneen S.
01:53 03 May 23
Our tech Davy was great!! Very knowledgable, trustworthy, and professional. He un installed the DW and installed our new one perfectly! We are very very happy 😃 thank you!
Wayne K.
Wayne K.
16:27 01 May 23
The work done was right, the plumber was on time, and the cost was not outrageous.I would recommend them to anyone.
Cristina G.
Cristina G.
23:42 28 Apr 23
I called in the morning asking for a plumber for the same day. High mark sent Ryan and he was professional and friendly.
Sam K.
Sam K.
22:16 25 Apr 23
Ryan did a very nice job he was pleasant and friendly would use your service again
Darren G.
Darren G.
20:05 25 Apr 23
Very friendly and professional. Took care of problem right away.
Colleen T.
Colleen T.
18:02 25 Apr 23
Ryan was wonderful very efficient excellent personality and got the jib done quick and right . Thank you from Mrs Mackellar
Sophia H.
Sophia H.
22:26 22 Apr 23
I called High Mark Electrical , The tech Andrew arrived on time and quickly completed the work. Thanks 😊
Mebs T.
Mebs T.
04:09 22 Apr 23
Kevin was the consummate professional with close attention to detail and safety for me the client .. I have no hesitation in recommending him or the company
Sheri O.
Sheri O.
21:57 20 Apr 23
The pot filler on our professional stove was leaking. When Ryan determined it couldn’t be fixed he drove all over the whole Fraser Valley to find us a new one! Fantastic service and I won’t hesitate to call again.
IB M.
IB M.
18:51 19 Apr 23
Ryan B. came on time. Clogged pipe and leak repair was detected and fixed in less than an hour. He’s really amazing and did a great job. Thanks Ryan!!!
Van tap N.
Van tap N.
16:11 19 Apr 23
Ryan was given prompt info . We ll contact him again . When we ready . Thanks Ryan and Highmark. From James Ng
Karen G.
Karen G.
00:47 19 Apr 23
Dave was extremely professional and knowledgeable. He was able to restore water to my house very quickly. I would recommend his services to anyone.
Sean H.
Sean H.
22:26 18 Apr 23
Ryan was able to fix my leaking water main valve. He was very professional and was very careful not to disturb my front yard landscaping and lighting. The service was prompt and completed in less than 1 day.
Garry N.
Garry N.
22:03 10 Apr 23
Gas pipe leaking in boiler room…. Andrew was very good at his job and repairs were done expertly & in a timely manner 👏👍
Stephen K.
Stephen K.
00:15 07 Apr 23
Fantastic service and very professional. Great experience with communication and timelines. It was a pleasure having Ryan work on our leaking hot water on demand system. I highly recommend using Highmark for amazing service. They have gone above and beyond just before the long weekend. Sleeping soundly tonight.Thank you!
Bryan X.
Bryan X.
16:19 06 Apr 23
Dave was super professional and thorough. He was very knowledgeable and enthusiastic in fixing our issue. Really nice and great to talk to would recommend!
Jared K.
Jared K.
23:26 05 Apr 23
Dave was great to work with. It felt like he was always working in my best interest and built trust quite quickly, which in not easy to do! I am very happy with the final product.
Jasmine M.
Jasmine M.
21:37 03 Apr 23
Ryan was quick, responsive and professional in helping us with our broken facet. It’s the second time we’ve used High Mark and we will be using them again in the future.
Azar N.
Azar N.
21:31 03 Apr 23
Today i had a great service from highmark plumbing company and Dave was very nice guy and so experienced and professional and on time. He spend the time to help us understand the whole thing so clearly and went beyond his job and care more to finish our job for one day even though he could go and book us for the next week to do the rest of the work we are so happy with highmark and from now if I need someone I definitely call Highmark for Dave.Thank you Dave
Chaitanya G.
Chaitanya G.
17:49 03 Apr 23
I had Kevin from High Mark to perform annual maintenance on my water based radiant heating unit (Superhot from Allied Engineering). He was very thorough in checking the unit and identifying areas that needed servicing. He was able to lay out various options and explain the pros/cons of each. The actual work was performed within the planned time and very professionally including post work cleanup.One suggestion for the High Mark team – There should be an option to take the annual maintenance plan so that the discounts can be used for first job also rather than it being available only for the second time. Maybe an upfront annual payment option would help in avoiding any buy-and-cancel cases.
Scott P.
Scott P.
19:56 30 Mar 23
Ryan was very helpful and professional. He assessed the reason for a leak to help kick start an insurance claim quickly.Ryan arrived right on time, quickly got the assessment off to his office, was very friendly and did not make me feel rushed.
Patricia Z.
Patricia Z.
16:52 27 Mar 23
Furnace maintenance. Quick professional on time knowledgeableVery happy.
Kirsten F.
Kirsten F.
20:05 26 Mar 23
We had Dave attend yesterday and install our new sink in our kitchen. And this guy deserves 10 stars instead of 5. Not only did he do an amazing job he was very detailed oriented, showed up on a Saturday when no other plumber would and went over and beyond. Thanks again!
Mike L.
Mike L.
20:16 23 Mar 23
Dave was extremely professional, friendly and knowledgeable would definitely recommend Highmark to others:)
Brodan T.
Brodan T.
15:51 23 Mar 23
Kevin and Cody, were amazing. We got a way better price than our other estimate, and they were here the next day! We saved money, and got everything we needed done in a timely manner, with professional quality! Thanks Guys!
daniel M.
daniel M.
22:30 22 Mar 23
Came exact time, reviewed and tested my concerns. Provided several solutions, describing and explaining each advantage and benifits for each. After we chose, he started to work at it and completed it. Most efficient.
J M.
J M.
02:45 22 Mar 23
Ryan was terrific! He was prompt, knowledgeable and very conscientious. There were some problems getting parts, not Highmark’s fault in any way, but Ryan stayed on top of it, problem solved and as soon as possible was back to install the new part. The steam shower unit is working perfectly and all along Ryan was trying to find the most cost effective options to address the problem. I couldn’t be more satisfied with the service I received from both Ryan and Highmark. I couldn’t recommend them more strongly. Thank you!
Troy W.
Troy W.
20:10 18 Mar 23
HighMark sent over Ryan on a Saturday, to look at a water leak that developed above my drop ceiling. Very friendly and knowledgeable, leak was at a 90* fitting. It was repaired with proper fittings and new shut off valve. Job well done
Shane C.
Shane C.
23:05 17 Mar 23
Another high quality job from High Mark.Dave arrived on time and after a good discussion had 4 different options for our HWT replacement. Work was finished quickly and and neatly. Dave left the site cleaner than he found it which was also greatly appreciated.Also a shout out to the friendly dispatch team! I’ll go to High Mark for all of my plumbing/heating projects in the future. Well done!
Jerry K.
Jerry K.
23:19 09 Mar 23
Technician Andrew arrived as scheduled, fairly quickly got a lay of the land, assessed the problem with our boiler not firing, explained the options to me together with rates. After my approval, he got to work and completed within a couple hours. The completed work was to my satisfaction so he proved his competency in his profession, and all the while with a friendly and efficient demeanor! 5 stars forAndrew and High Mark!
Andrew W.
Andrew W.
18:17 07 Mar 23
Ryan B was professional, courteous, and friendly, a pleasure to do business with
Josh B.
Josh B.
03:32 06 Mar 23
Ryan came to fix a leaky hose in our hot water heater. He was on time, very polite. He inspected our hot water heater. He told us the cause and provided 3 options to fix it and replace parts that were close to failing. Once he was done he cleaned everything up including mopping the floor without us asking. We can’t recommend Ryan enough.
George H.
George H.
21:42 01 Mar 23
Replaced parts & pro active serviceWarranty quality equipmentNo chargeAmazing
Jim L.
Jim L.
19:40 01 Mar 23
Janessa was very personable, efficient and provided accurate information as to service call expectations. Ryan E., the plumbing technician, was punctual, friendly, skilled and performed excellent faucet (bathroom and kitchen) installations; especially removing the existing kitchen faucet, which was non-routine and challenging. Kudos to Janessa and Ryan for their positive attitudes and jobs well done. Prices were on the higher side, but good value for the quality of work performed. I would certainly call High Mark Plumbing again, for any future plumbing needs.
Knox W.
Knox W.
00:54 01 Mar 23
A very big shout out to Andrew who did intensive repairs to our heating system and who came out again very promptly the next morning when the heat failed to come on .On both visits we found him extremely professional and very friendly and very understanding of our situation.He sets the standard of excellence which will likely not be matched by anyone else .Thanks again Andrew.
Joyce A.
Joyce A.
16:49 28 Feb 23
Tassos did an absolutely amazing job. His dedication to providing the best possible experience for the client is outstanding. He stayed until 9:00 last night in order to ensure that I would have heat. So important in this very cold weather. His job skills are the highest that I have seen and I subcontracted the building of our home in 1084 and again subcontracted a complete house renovation in 2007. The current multi level issues at my home were complex. Tassos carefully and systematically found the many many leaks and addressed the many other issues. I send heartfelt appreciation to Tassos for his exceptional professionals,
Brad
Brad
21:24 24 Feb 23
Nice and easy hot water tank replacement. Technician was polite, organized and explained the process. Installed (on their recommendation) a Bradford White tank and my own research had indicated this was the best quality tank as well. I’m happy to recommend High Mark to others.
Ann N.
Ann N.
05:51 23 Feb 23
Ryan was professional, friendly, informative and thorough. Answered or questions without problem.Davy was professional, friendly, informative and thorough. He answered all my questions.
Kaila R
Kaila R
00:06 23 Feb 23
First, I have to say I didn’t get paid for writing this nor any special perks. Heck, I haven’t even used them yet. Truthfully, I had a conversation with an old friend the other day, and I mentioned how my parents had to call two different plumbers last month, just to look at a small leak in the attic. The first person who came told us it was the gutter leaking into the house as the roof needed to be done… (strange because 2 weeks prior they got them cleaned professionally and our roof was done last year) so they said theyd called another company just to get a second opinion to be told it was our dryer hose being disconnected; absolutely nothing to do with roof/gutters. Simple fix.Now, if I knew Chris George was working at High Mark, I honestly would have saved my parents the hassle in paying two different bills and called you guys ! I’ve never heard someone more passionate about a company than Chris. He talked extremely high about your company and discussed briefly what you guys would of did different.  He mentioned how positive you guys are, how hard you guys truly work, and just how knowledgeable your company is compared to others. Not to mention everything your company offers.  The fact he swore up and down by your management and employees, I would highly recommend this company, and the reviews speak for themselves.5/5 customer service skills5/5 Knowledgeable*highly recommend
Byron
Byron
20:58 17 Feb 23
Davy was here to check for a gas leak. He found a small one and fixed it at no charge (water was installed last October). Told us what he was doing and explained clearly. Friendly helpful efficient.
Gordon S.
Gordon S.
22:02 15 Feb 23
Kevin,Mario, Shane, & Chris. Well done, team. Despite difficulties presented by my system, you persevered & came through well! Kevin has a positive approach to work (life?) which is a big asset to any employer. Again, a first class effort, guys. Thanks so much!
Mike S.
Mike S.
22:11 14 Feb 23
Davy was great to work with, Knowledgeable, courteous and professional.
Harj J.
Harj J.
20:19 13 Feb 23
Called HighMark to have a look at my boiler which was making unusual noises. Andrew, the HVAC technician was excellent with his service. 5 stars. Thanks Andrew.
dennis G.
dennis G.
21:09 06 Feb 23
Shane was an excellent technician. I needed to get a quote for a potential job in my home and this company did not disappoint. Shane was on time, patient with all of my questions, and gave us a quote within 15 minutes of looking around. Highly recommend this company and especially this tech.
Jaya H
Jaya H
19:31 01 Feb 23
Kevin was friendly. Communicated clearly and able to help us decide what next steps we need to take.
shawna R.
shawna R.
21:38 31 Jan 23
Had all the right stuff to take the pipes apart and get to that clog so everything drained after that. And then to put it all back together with a proper vent. Installed new faucet (in a very tight space too) while he was here and figured out why another faucet wasn’t working properly. All the jobs done, neat and tidy.
Ryan W.
Ryan W.
23:49 27 Jan 23
Kevin was very professional and courteous, helpful and I would highly recommend.
Jason K.
Jason K.
21:08 27 Jan 23
Chris and Ryan were both extremely respectful and professional when they installed my water heater in just 2 hours
David D.
David D.
03:11 27 Jan 23
Quote on furnace replacement and upgrade plus advice on re-design
Natalie J.
Natalie J.
17:08 26 Jan 23
Just came to see if lousy lo flow toilet could work more efficiently
Liz H.
Liz H.
08:58 24 Jan 23
From start to finish, David from Highmark Plumbing provided first rate service in the replacement of our leaking hot water tank. He came out quickly on a Saturday to assess the problem, recommended to us to wait till Monday to replace the tank to save a lot of money in overtime charges (which we did) and found a tank to fit in our very small space! David then arrived promptly on Monday morning and within an hour had the old tank out and the new one installed and ready to go. And he left the work area clean and tidy. I can’t compliment David enough for his professionalism, his hard work, his friendliness and attention to detail! Thank you!
MICHAEL V.
MICHAEL V.
01:38 24 Jan 23
Excellent service and expertise. Will strongly use this company again and recommend them to friends and family.
Judy F.
Judy F.
20:32 23 Jan 23
Davy was courteous, friendly, professional, prompt and efficient. He explained everything thoroughly. He knows what he is doing. I am very happy with Davy and Highmark and will definitely use them again. The dispatcher was also very friendly. I appreciated the heads up call before Davy’s arrival.
MARTIN L.
MARTIN L.
17:59 23 Jan 23
Excellent service. Tasso did a full radiant furnace removal and installation of a new unit. Andrew returned to complete the installation of the new furnace. Both very knowledgeable and professional.
Phelix P.
Phelix P.
01:09 20 Jan 23
Fast and amazing, Shane was upfront about costs, quick and professional with the work. Kitchen sink cleared without a hitch.
Darth P.
Darth P.
00:57 19 Jan 23
Once again Ryan E has come to our rescue! Ryan first was here to help with replacing our water main, this time he located and fixed 2 leaks in our walls caused by freezing. Excellent work, got it done fast, answered all my questions, and left the place clean! What more can you ask for. Thanks again Ryan, hope to see you next time we need High Mark’s services!
robyn T.
robyn T.
16:49 16 Jan 23
The faucet that Ryan installed in September loosened. My husband couldn’t tighten it with an Allen wrench so he called Highmark Plumbing. Ryan repaired it free of charge.
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Heat Pump Repair Services

When you are looking to keep your home cool in the summer and warm in the winter, a Heat Pump is the way to go.  Rather than have both a furnace and an air conditioner, call High Mark to have a Heat Pump installed in your home. When you call us, our technicians will offer 24-hour emergency services.

 

When you call High Mark, you get a company that listens to your needs and provides you with options that will best serve you and your family.  Our professionals work with you to provide you with what you need.

Call 604-245-8970 to learn more about available rebates for Heat Pump Installations.

Call 604-245-8970 to learn more about available rebates for Heat Pump Installations.

Common Heat Pump Problems

There will be times when your Heat Pump needs to be serviced.  Common problems that a heat pump can experience include:

  • Incorrect Cycling - If your unit is turning on and off on a frequent basis, it can be a sign that the system is overheating.
  • Faulty Condenser - Your condenser can freeze, when this happens, turn off your system. This is something that you should call a professional to repair.
  • Blower stops working - If the air inside gets too hot, the blower can stop blowing air.
  • Improper installation - If the system was installed incorrectly you will need a professional to correct the errors.
what is the average lifespan of a heat pump

Benefits of Heat Pumps

  • Since these systems do not generate heat, they are much more efficient and require less fuel to operate. This means a lower operating cost.
  • Due to the increased efficiency, heat pumps are quickly becoming the heating and cooling choice for home owners that want more environmentally friendly homes..
  • Since Heat Pumps have less components than a traditional heating system, repairs and maintenance that are required will be less expensive.
REQUEST SERVICE
CALL 604-245-8970
High Mark Electrical customer service representative

High Mark Heating & Cooling Service Plan

Regular maintenance is essential to maintain optimal performance of your heating system. By keeping your system properly maintained, you can avoid costly repairs and benefit from increased efficiency. High Mark offers our 5 Star Plumbing Service Partner Plan that includes:

  • Priority Service
  • 10% Discount on Repairs
  • Free Annual Heating Inspection

To find out more about our 5 Star Heating & Cooling Service Plan call us today at 604-245-8970 to learn more about how our service plan can save you money.

To find out more about our 5 Star Heating & Cooling Service Plan call us today at 604-245-8970 to learn more about how our service plan can save you money.

schedule service
heat pump
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Next

Heat Pump Repair Services

When you are looking to keep your home cool in the summer and warm in the winter, a Heat Pump is the way to go.  Rather than have both a furnace and an air conditioner, call High Mark to have a Heat Pump installed in your home. When you call us, our technicians will offer 24-hour emergency services.

 

When you call High Mark, you get a company that listens to your needs and provides you with options that will best serve you and your family.  Our professionals work with you to provide you with what you need.

Call 604-245-8970 to learn more about available rebates for Heat Pump Installations.

Call 604-245-8970 to learn more about available rebates for Heat Pump Installations.

Common Heat Pump Problems

There will be times when your Heat Pump needs to be serviced.  Common problems that a heat pump can experience include:

  • Incorrect Cycling - If your unit is turning on and off on a frequent basis, it can be a sign that the system is overheating.
  • Faulty Condenser - Your condenser can freeze, when this happens, turn off your system. This is something that you should call a professional to repair.
  • Blower stops working - If the air inside gets too hot, the blower can stop blowing air.
  • Improper installation - If the system was installed incorrectly you will need a professional to correct the errors.
what is the average lifespan of a heat pump

Benefits of Heat Pumps

  • Since these systems do not generate heat, they are much more efficient and require less fuel to operate. This means a lower operating cost.
  • Due to the increased efficiency, heat pumps are quickly becoming the heating and cooling choice for home owners that want more environmentally friendly homes..
  • Since Heat Pumps have less components than a traditional heating system, repairs and maintenance that are required will be less expensive.
heat pump
REQUEST SERVICE
CALL 604-245-8970
High Mark Electrical customer service representative

High Mark Heating & Cooling Service Plan

Regular maintenance is essential to maintain optimal performance of your heating system. By keeping your system properly maintained, you can avoid costly repairs and benefit from increased efficiency. High Mark offers our 5 Star Plumbing Service Partner Plan that includes:

  • Priority Service
  • 10% Discount on Repairs
  • Free Annual Heating Inspection

To find out more about our 5 Star Heating & Cooling Service Plan call us today at 604-245-8970 to learn more about how our service plan can save you money.

To find out more about our 5 Star Heating & Cooling Service Plan call us today at 604-245-8970 to learn more about how our service plan can save you money.

Need help? Call for service 24/7 at (604) 245-8970

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