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24/7 EMERGENCY SERVICE

604-945-6060

24/7 EMERGENCY SERVICE

604-945-6060

24/7 EMERGENCY SERVICE

604-945-6060

24/7 EMERGENCY SERVICE

604-945-6060

Plumbing and Heating Services near Burnaby, BC.
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Google Rating
4.7
Based on 662 reviews
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Mike L.
Mike L.
20:16 23 Mar 23
Dave was extremely professional, friendly and knowledgeable would definitely recommend Highmark to others:)
Brodan T.
Brodan T.
15:51 23 Mar 23
Kevin and Cody, were amazing. We got a way better price than our other estimate, and they were here the next day! We saved money, and got everything we needed done in a timely manner, with professional quality! Thanks Guys!
daniel M.
daniel M.
22:30 22 Mar 23
Came exact time, reviewed and tested my concerns. Provided several solutions, describing and explaining each advantage and benifits for each. After we chose, he started to work at it and completed it. Most efficient.
J M.
J M.
02:45 22 Mar 23
Ryan was terrific! He was prompt, knowledgeable and very conscientious. There were some problems getting parts, not Highmark’s fault in any way, but Ryan stayed on top of it, problem solved and as soon as possible was back to install the new part. The steam shower unit is working perfectly and all along Ryan was trying to find the most cost effective options to address the problem. I couldn’t be more satisfied with the service I received from both Ryan and Highmark. I couldn’t recommend them more strongly. Thank you!
S T.
S T.
22:21 20 Mar 23
Ryan seemed very knowledgable and friendly, courteous, took the time to go through all diagnostic possibilities.
Lisa L.
Lisa L.
00:05 20 Mar 23
Very eventful week. High Mark attended my home several tmies for several different things. We had a hot water tank installed, a leaking pipe from our boiler that went into to the foundation for in floor hot water heating repaired and the next day the thermocouple in the boiler went so that was replaced. All were done promptly and professionally and everyone, including Dave, Andy and Shane, were a pleasure to do deal with.
Troy W.
Troy W.
20:10 18 Mar 23
HighMark sent over Ryan on a Saturday, to look at a water leak that developed above my drop ceiling. Very friendly and knowledgeable, leak was at a 90* fitting. It was repaired with proper fittings and new shut off valve. Job well done
Shane C.
Shane C.
23:05 17 Mar 23
Another high quality job from High Mark.Dave arrived on time and after a good discussion had 4 different options for our HWT replacement. Work was finished quickly and and neatly. Dave left the site cleaner than he found it which was also greatly appreciated.Also a shout out to the friendly dispatch team! I’ll go to High Mark for all of my plumbing/heating projects in the future. Well done!
Jerry K.
Jerry K.
23:19 09 Mar 23
Technician Andrew arrived as scheduled, fairly quickly got a lay of the land, assessed the problem with our boiler not firing, explained the options to me together with rates. After my approval, he got to work and completed within a couple hours. The completed work was to my satisfaction so he proved his competency in his profession, and all the while with a friendly and efficient demeanor! 5 stars forAndrew and High Mark!
Andrew W.
Andrew W.
18:17 07 Mar 23
Ryan B was professional, courteous, and friendly, a pleasure to do business with
Josh B.
Josh B.
03:32 06 Mar 23
Ryan came to fix a leaky hose in our hot water heater. He was on time, very polite. He inspected our hot water heater. He told us the cause and provided 3 options to fix it and replace parts that were close to failing. Once he was done he cleaned everything up including mopping the floor without us asking. We can’t recommend Ryan enough.
George H.
George H.
21:42 01 Mar 23
Replaced parts & pro active serviceWarranty quality equipmentNo chargeAmazing
Jim L.
Jim L.
19:40 01 Mar 23
Janessa was very personable, efficient and provided accurate information as to service call expectations. Ryan E., the plumbing technician, was punctual, friendly, skilled and performed excellent faucet (bathroom and kitchen) installations; especially removing the existing kitchen faucet, which was non-routine and challenging. Kudos to Janessa and Ryan for their positive attitudes and jobs well done. Prices were on the higher side, but good value for the quality of work performed. I would certainly call High Mark Plumbing again, for any future plumbing needs.
Knox W.
Knox W.
00:54 01 Mar 23
A very big shout out to Andrew who did intensive repairs to our heating system and who came out again very promptly the next morning when the heat failed to come on .On both visits we found him extremely professional and very friendly and very understanding of our situation.He sets the standard of excellence which will likely not be matched by anyone else .Thanks again Andrew.
Joyce A.
Joyce A.
16:49 28 Feb 23
Tassos did an absolutely amazing job. His dedication to providing the best possible experience for the client is outstanding. He stayed until 9:00 last night in order to ensure that I would have heat. So important in this very cold weather. His job skills are the highest that I have seen and I subcontracted the building of our home in 1084 and again subcontracted a complete house renovation in 2007. The current multi level issues at my home were complex. Tassos carefully and systematically found the many many leaks and addressed the many other issues. I send heartfelt appreciation to Tassos for his exceptional professionals,
Brad
Brad
21:24 24 Feb 23
Nice and easy hot water tank replacement. Technician was polite, organized and explained the process. Installed (on their recommendation) a Bradford White tank and my own research had indicated this was the best quality tank as well. I’m happy to recommend High Mark to others.
Ann N.
Ann N.
05:51 23 Feb 23
Ryan was professional, friendly, informative and thorough. Answered or questions without problem.Davy was professional, friendly, informative and thorough. He answered all my questions.
Kaila R
Kaila R
00:06 23 Feb 23
First, I have to say I didn’t get paid for writing this nor any special perks. Heck, I haven’t even used them yet. Truthfully, I had a conversation with an old friend the other day, and I mentioned how my parents had to call two different plumbers last month, just to look at a small leak in the attic. The first person who came told us it was the gutter leaking into the house as the roof needed to be done… (strange because 2 weeks prior they got them cleaned professionally and our roof was done last year) so they said theyd called another company just to get a second opinion to be told it was our dryer hose being disconnected; absolutely nothing to do with roof/gutters. Simple fix.Now, if I knew Chris George was working at High Mark, I honestly would have saved my parents the hassle in paying two different bills and called you guys ! I’ve never heard someone more passionate about a company than Chris. He talked extremely high about your company and discussed briefly what you guys would of did different.  He mentioned how positive you guys are, how hard you guys truly work, and just how knowledgeable your company is compared to others. Not to mention everything your company offers.  The fact he swore up and down by your management and employees, I would highly recommend this company, and the reviews speak for themselves.5/5 customer service skills5/5 Knowledgeable*highly recommend
Byron
Byron
20:58 17 Feb 23
Davy was here to check for a gas leak. He found a small one and fixed it at no charge (water was installed last October). Told us what he was doing and explained clearly. Friendly helpful efficient.
Vivian J.
Vivian J.
07:35 17 Feb 23
Removal of the old furnace and installed a new furnace.
Gordon S.
Gordon S.
22:02 15 Feb 23
Kevin,Mario, Shane, & Chris. Well done, team. Despite difficulties presented by my system, you persevered & came through well! Kevin has a positive approach to work (life?) which is a big asset to any employer. Again, a first class effort, guys. Thanks so much!
Mike S.
Mike S.
22:11 14 Feb 23
Davy was great to work with, Knowledgeable, courteous and professional.
Harj J.
Harj J.
20:19 13 Feb 23
Called HighMark to have a look at my boiler which was making unusual noises. Andrew, the HVAC technician was excellent with his service. 5 stars. Thanks Andrew.
dennis G.
dennis G.
21:09 06 Feb 23
Shane was an excellent technician. I needed to get a quote for a potential job in my home and this company did not disappoint. Shane was on time, patient with all of my questions, and gave us a quote within 15 minutes of looking around. Highly recommend this company and especially this tech.
Jaya H
Jaya H
19:31 01 Feb 23
Kevin was friendly. Communicated clearly and able to help us decide what next steps we need to take.
shawna R.
shawna R.
21:38 31 Jan 23
Had all the right stuff to take the pipes apart and get to that clog so everything drained after that. And then to put it all back together with a proper vent. Installed new faucet (in a very tight space too) while he was here and figured out why another faucet wasn’t working properly. All the jobs done, neat and tidy.
Ryan W.
Ryan W.
23:49 27 Jan 23
Kevin was very professional and courteous, helpful and I would highly recommend.
Jason K.
Jason K.
21:08 27 Jan 23
Chris and Ryan were both extremely respectful and professional when they installed my water heater in just 2 hours
David D.
David D.
03:11 27 Jan 23
Quote on furnace replacement and upgrade plus advice on re-design
Natalie J.
Natalie J.
17:08 26 Jan 23
Just came to see if lousy lo flow toilet could work more efficiently
Liz H.
Liz H.
08:58 24 Jan 23
From start to finish, David from Highmark Plumbing provided first rate service in the replacement of our leaking hot water tank. He came out quickly on a Saturday to assess the problem, recommended to us to wait till Monday to replace the tank to save a lot of money in overtime charges (which we did) and found a tank to fit in our very small space! David then arrived promptly on Monday morning and within an hour had the old tank out and the new one installed and ready to go. And he left the work area clean and tidy. I can’t compliment David enough for his professionalism, his hard work, his friendliness and attention to detail! Thank you!
MICHAEL V.
MICHAEL V.
01:38 24 Jan 23
Excellent service and expertise. Will strongly use this company again and recommend them to friends and family.
Judy F.
Judy F.
20:32 23 Jan 23
Davy was courteous, friendly, professional, prompt and efficient. He explained everything thoroughly. He knows what he is doing. I am very happy with Davy and Highmark and will definitely use them again. The dispatcher was also very friendly. I appreciated the heads up call before Davy’s arrival.
MARTIN L.
MARTIN L.
17:59 23 Jan 23
Excellent service. Tasso did a full radiant furnace removal and installation of a new unit. Andrew returned to complete the installation of the new furnace. Both very knowledgeable and professional.
Phelix P.
Phelix P.
01:09 20 Jan 23
Fast and amazing, Shane was upfront about costs, quick and professional with the work. Kitchen sink cleared without a hitch.
Darth P.
Darth P.
00:57 19 Jan 23
Once again Ryan E has come to our rescue! Ryan first was here to help with replacing our water main, this time he located and fixed 2 leaks in our walls caused by freezing. Excellent work, got it done fast, answered all my questions, and left the place clean! What more can you ask for. Thanks again Ryan, hope to see you next time we need High Mark’s services!
robyn T.
robyn T.
16:49 16 Jan 23
The faucet that Ryan installed in September loosened. My husband couldn’t tighten it with an Allen wrench so he called Highmark Plumbing. Ryan repaired it free of charge.
IB M.
IB M.
19:31 15 Jan 23
Ryan B. came on time. Clogged pipe and leak repair was detected and fixed in less than an hour. He’s really amazing and got the job. Thanks Ryan!!!
Tamara S.
Tamara S.
04:29 14 Jan 23
We’ve been using Highmark/Lillie Family Plumbing and heating for years!! We’ve always been happy with the quick and amazing service we’ve received. Really grateful to Ryan E for fixing a broken pipe so quickly! And while he had to go into the floor he kept the hole as small as possible. Also Andrew who’s been to our house multiple times and always fixed what we needed. Always clean and professional, at your house ASAP, would definitely recommend using this company!
Davut S.
Davut S.
23:36 13 Jan 23
We installed a heat pump with High Mark, and are very happy with the product as well as the service we received. High Mark is a one-stop-shop for all your needs.From the get-go the sales manager Mario was genuine, giving us confidence in the scope of the work, patient and very knowledgeable about the product.Kevin, the hands-on HVAC master technician is competent, and knows the system inside and out. His years of experience in the field shows in his emphasis to detail. Shane, his assistant was very polite and professional.Sean, the electrical technician, while working on his part of the job, promptly addressed and resolved a different issue we had with our electrical panel which could have been detrimental to the safety of our house. He is also very knowledgeable of his work. Gary, Sean’s helper very tidy, professional and knows what he is doing. They all were on-time, courteous, and delivered as promised.Thank you all for this service, we will happily recommend High Mark to anyone looking for professional service.
Ilana H
Ilana H
23:28 13 Jan 23
Dave was great. Showed up on time, was knowledgeable and efficient. Our water heater started to leak in the middle of the night. Called Highmark at 8am and Dave was here by 11am. We discussed water heater replacements and once we settled on one he went and got the tank and was done in under 2 hrs. He cleaned up and checked for unwanted critters in our crawl space. He went over and above.
leo A.
leo A.
22:58 13 Jan 23
Andrew came on short notice to repair my furnace.He was amazing and very efficient. Andrew answered all my question professionally. When setting up the appointment she was very helpful and made the appointment same day. Highly recommended!
alyssa W.
alyssa W.
21:37 13 Jan 23
Dave was super friendly and personable! Would recommend his services to anyone!!
Lyn N.
Lyn N.
01:10 12 Jan 23
Went with dave and his team a couple months ago to fix my plumbing issues back in September when I had sewage backup in my basement. Previously, a more well known, bigger company looked at it as they were the ones we always went went.They cameraed it and thought it was a broken pipe. Quoting us at 30,000.We decided to look around for a second opinion, got several companies to come look, all which priced the same.Dave came to look and from the start he was very honest and up front with us. He took that time to educate me and give me his opinion on what was going on. Telling us what his team has found, showing is pictures videos, bringing us down to look at what they are looking at. Telling us how much longer the work will be.The broken pipe ended up being because of the work of the previous company, which was a punch to the stomach. After Dave was done all the work, he provided me with all the videos and pictures that they did with their camera so we had peace of mind what was going on down there.Again, Dave didn’t just leave, but he took the time out to educate my family and I and showed us the before and afters of everything done.Dave and his team are professional, punctual and have superb communication, giving us honestly and updating us throughout the entire process.I cannot recommend and commend Dave and his company enough on their professionalism and will now be the only plumbing company I reach out to moving forward.
Sherryl M
Sherryl M
19:58 11 Jan 23
Very professional, friendly and they didn’t leave till they’re no leakage anymore. I will definitely recommend him to anybody.
J D.
J D.
15:52 11 Jan 23
Davey was so professional and friendly, he fixed my leaking sink quick and easy. I would highly recommend him
Alyssa D.
Alyssa D.
19:07 09 Jan 23
Our hot water suddenly slowed to a trickle and remained cold a couple of weeks ago. We booked a service appointment with Highmark and Dave came in today. He walked me through the entire process, keeping me in the loop as he went. It was quite an extensive amount of work that ended up being needed but he was efficient and friendly. Not the cheapest fix but like I said, it was not an easy fix so I’m just thankful to have hot water back in our kitchen! No more boiling water to do dishes, phew!
Pee J.
Pee J.
00:46 08 Jan 23
Kevin M came and did a system check for my heating system and checked for carbon monoxide. He was very friendly and professional. Recommend.
Catherine D.
Catherine D.
00:21 06 Jan 23
Very professional, friendly and responsive. Thank you.
Sandi F.
Sandi F.
19:29 05 Jan 23
Thank you David for providing excellent service while installing my new sink. You went above and beyond to make sure all my plumbing is in good order.
Nicole E.
Nicole E.
18:08 05 Jan 23
He was very knowledgeable and walked us through all his steps,gave a sense of urgency that was needed for repair,saved us an impending flood.
Simone H.
Simone H.
18:25 04 Jan 23
Ryan is very professional , and even willing to explain to me what my piping issue is, and how he clear the issue, how to prevent the issue later. He even helped me to fix the faucet issue, and checked my hot water tank to make sure if everything is OK.
Col
Col
03:29 31 Dec 22
Ryan E was awesome. Very business like and he checked all areas of the home to isolate the issue. I was so pleased with his work. Thank you Ryan for a great job.
Dee S.
Dee S.
16:24 30 Dec 22
Our Technician Shane was a true gold start professional. On time, attention to detail and took the time to do the repair and explain the process. And the cost of service reasonable for the peace of mind. Thank you.
Mike H.
Mike H.
01:18 30 Dec 22
Ryan E was the tech that arrived and he was thorough and professional. Very pleased!
Will S.
Will S.
00:19 30 Dec 22
Dave did a great job trouble shooting and fixing a difficult issue. Very professional and friendly.
Pauline K.
Pauline K.
19:10 29 Dec 22
The tech that showed up was very professional and he got our toilet back in working order.Thank you Ryan E
mike A.
mike A.
18:11 29 Dec 22
Many thanks to Grant and the guys at High Mark. Our boiler that supplies heat to the house and hot tap water packed it in on Christmas eve and they were on the scene boxing day morning!
Karina s
Karina s
01:44 29 Dec 22
Fixed the issue as promised, same day. Courteous, friendly, explained the options available before proceeding.
Josh B.
Josh B.
23:02 28 Dec 22
Thanks to Ryan’s professional service, my hot water was fixed the day after it broke. Thanks again Ryan!
LESLIE B.
LESLIE B.
19:33 27 Dec 22
Super knowledgeable and very friendly!! I received great service and I will definitely refer Ryan to all if my friends!
Scott L.
Scott L.
17:58 27 Dec 22
Kevin M was professional and punctual. Great service.
phil P.
phil P.
23:38 23 Dec 22
Just wanted to give a shoutout to Shane, who came over to do some plumbing fixes in our new rental. He was very friendly and really went above and beyond to make sure we were satisfied the first day of our move. Highly recommend!
Amanda T.
Amanda T.
01:49 23 Dec 22
Highmark from Kamloops sent Ryan to our home to fix a bad leak we discovered and he was great. Very personable and helpful. Had the problem pinned promptly and repaired just as quick. Would gladly have him fix my old junk again lol.
Kevin Lussier (.
Kevin Lussier (.
18:33 21 Dec 22
Kevin was fantastic! Repaired my gas furnace and got it up and running during a very cold season. Would definitely use his services again!
Sluce R.
Sluce R.
00:27 20 Dec 22
Great tips on pipe care. Good recommendations for future projects.
jim H.
jim H.
22:12 19 Dec 22
Dave is a great Guy. Very knowledgeable and efficient and takes the time to explain what is wrong and the corrective measures needed even my dog liked him which says alot
Luke B.
Luke B.
20:04 19 Dec 22
Came on Saturday night, excellent service and very professional.
Jenessa C.
Jenessa C.
07:07 17 Dec 22
Ryan B arrived quickly and gave me options to change my water heater. He replaced the heater same day. We will definitely recommend him and High Mark in the future
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Plumbing and Heating Services near Burnaby, BC.

CALL US
TEXT US
SCHEDULE ONLINE
Google Rating
4.7
Based on 662 reviews
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Mike L.
Mike L.
20:16 23 Mar 23
Dave was extremely professional, friendly and knowledgeable would definitely recommend Highmark to others:)
Brodan T.
Brodan T.
15:51 23 Mar 23
Kevin and Cody, were amazing. We got a way better price than our other estimate, and they were here the next day! We saved money, and got everything we needed done in a timely manner, with professional quality! Thanks Guys!
daniel M.
daniel M.
22:30 22 Mar 23
Came exact time, reviewed and tested my concerns. Provided several solutions, describing and explaining each advantage and benifits for each. After we chose, he started to work at it and completed it. Most efficient.
J M.
J M.
02:45 22 Mar 23
Ryan was terrific! He was prompt, knowledgeable and very conscientious. There were some problems getting parts, not Highmark’s fault in any way, but Ryan stayed on top of it, problem solved and as soon as possible was back to install the new part. The steam shower unit is working perfectly and all along Ryan was trying to find the most cost effective options to address the problem. I couldn’t be more satisfied with the service I received from both Ryan and Highmark. I couldn’t recommend them more strongly. Thank you!
S T.
S T.
22:21 20 Mar 23
Ryan seemed very knowledgable and friendly, courteous, took the time to go through all diagnostic possibilities.
Lisa L.
Lisa L.
00:05 20 Mar 23
Very eventful week. High Mark attended my home several tmies for several different things. We had a hot water tank installed, a leaking pipe from our boiler that went into to the foundation for in floor hot water heating repaired and the next day the thermocouple in the boiler went so that was replaced. All were done promptly and professionally and everyone, including Dave, Andy and Shane, were a pleasure to do deal with.
Troy W.
Troy W.
20:10 18 Mar 23
HighMark sent over Ryan on a Saturday, to look at a water leak that developed above my drop ceiling. Very friendly and knowledgeable, leak was at a 90* fitting. It was repaired with proper fittings and new shut off valve. Job well done
Shane C.
Shane C.
23:05 17 Mar 23
Another high quality job from High Mark.Dave arrived on time and after a good discussion had 4 different options for our HWT replacement. Work was finished quickly and and neatly. Dave left the site cleaner than he found it which was also greatly appreciated.Also a shout out to the friendly dispatch team! I’ll go to High Mark for all of my plumbing/heating projects in the future. Well done!
Jerry K.
Jerry K.
23:19 09 Mar 23
Technician Andrew arrived as scheduled, fairly quickly got a lay of the land, assessed the problem with our boiler not firing, explained the options to me together with rates. After my approval, he got to work and completed within a couple hours. The completed work was to my satisfaction so he proved his competency in his profession, and all the while with a friendly and efficient demeanor! 5 stars forAndrew and High Mark!
Andrew W.
Andrew W.
18:17 07 Mar 23
Ryan B was professional, courteous, and friendly, a pleasure to do business with
Josh B.
Josh B.
03:32 06 Mar 23
Ryan came to fix a leaky hose in our hot water heater. He was on time, very polite. He inspected our hot water heater. He told us the cause and provided 3 options to fix it and replace parts that were close to failing. Once he was done he cleaned everything up including mopping the floor without us asking. We can’t recommend Ryan enough.
George H.
George H.
21:42 01 Mar 23
Replaced parts & pro active serviceWarranty quality equipmentNo chargeAmazing
Jim L.
Jim L.
19:40 01 Mar 23
Janessa was very personable, efficient and provided accurate information as to service call expectations. Ryan E., the plumbing technician, was punctual, friendly, skilled and performed excellent faucet (bathroom and kitchen) installations; especially removing the existing kitchen faucet, which was non-routine and challenging. Kudos to Janessa and Ryan for their positive attitudes and jobs well done. Prices were on the higher side, but good value for the quality of work performed. I would certainly call High Mark Plumbing again, for any future plumbing needs.
Knox W.
Knox W.
00:54 01 Mar 23
A very big shout out to Andrew who did intensive repairs to our heating system and who came out again very promptly the next morning when the heat failed to come on .On both visits we found him extremely professional and very friendly and very understanding of our situation.He sets the standard of excellence which will likely not be matched by anyone else .Thanks again Andrew.
Joyce A.
Joyce A.
16:49 28 Feb 23
Tassos did an absolutely amazing job. His dedication to providing the best possible experience for the client is outstanding. He stayed until 9:00 last night in order to ensure that I would have heat. So important in this very cold weather. His job skills are the highest that I have seen and I subcontracted the building of our home in 1084 and again subcontracted a complete house renovation in 2007. The current multi level issues at my home were complex. Tassos carefully and systematically found the many many leaks and addressed the many other issues. I send heartfelt appreciation to Tassos for his exceptional professionals,
Brad
Brad
21:24 24 Feb 23
Nice and easy hot water tank replacement. Technician was polite, organized and explained the process. Installed (on their recommendation) a Bradford White tank and my own research had indicated this was the best quality tank as well. I’m happy to recommend High Mark to others.