24/7 EMERGENCY SERVICE

Boiler Repair

Your Trusted Boiler Repair Experts

Boiler Repair

Your Trusted Boiler Repair Experts

Boiler Repair

Your Trusted Boiler Repair Experts

CUSTOMER REVIEWS

Google Rating
4.8
Based on 887 reviews
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johnathan-tyson A.
johnathan-tyson A.
22:21 29 Feb 24
Tassos is friendly, clear and matter-of-fact in presenting both assessment and options. He was quick without rushing the work, with minimal mess. Thank you, Tassos. Highmark was good with coordination of appointment and arrival times. I will use them again in future.
Aly B.
Aly B.
17:23 29 Feb 24
Thank you Ryan for a friendly and professional job. We appreciate it very much and trust the High Mark name 🙂
Keith T.
Keith T.
00:09 29 Feb 24
HighMark had to address a furnace and replace obsolete parts. Sourcing was time consuming, but as quickly as parts arrived in town, they were picked up personally by the tech and installed promptly. Very friendly. Phones were answered by real people which is very nice indeed. Team was very accommodating.
Igor K.
Igor K.
22:43 28 Feb 24
I had a great experience with the HighMark team with plumbing service. Matching an experienced technician with the type of repair is a fundamental part of their business.
Lauren Y
Lauren Y
17:34 28 Feb 24
Chris and his assistant did a great job of replacing my gas hot water heater. He was extremely friendly, informative and respectful of my home. They did a great job!
Karim J.
Karim J.
21:21 27 Feb 24
Always a pleasure dealing with HighMark – incredibly professional. Kevin went out of his way to make sure everything was working properly.
Chris A.
Chris A.
03:43 27 Feb 24
I just had some work done with High Mark Plumbing & Heating and it was a great experience. Dane was the gentleman who came by to help and he was fantastic. Very friendly and happy to take the time to explain how things work and what needs to be done. He cleared a tough clog, installed a garburator and replaced an expansion tank. Everything went pretty well and he went above and beyond in helping in a couple extra areas. I should also mention the dispatch team was really punctual about getting back to me and set me up with a time the next day. Overall it was a good experience and I would recommend using High Mark for your plumbing challenges.
Garrett C.
Garrett C.
07:54 24 Feb 24
These guys have been great help with a very stressful time. They helped repair my sewer line very quickly and I think did a great job. They also identified other potential issues that they are going to help with as well. You get what you paid for with these guys. Previous plumbers just tried to patch the job and it just turned into more of an issue. I highly recommend this company.
Yueli W.
Yueli W.
20:54 22 Feb 24
Impressed by the quick response to our inquiries. The waived call-out fee was a nice touch. The plumber was friendly, skilled, and efficiently fixed our kitchen sink clog, installed a garburator, and replaced the hot water expansion tank. All for a reasonable $1200. Highly recommend this company for their professionalism and expertise!
Jess K.
Jess K.
19:02 22 Feb 24
Ryan E was prompt, knowledgeable, efficient and personable. Couldn’t ask for more. Immediately detected our problem as being a PRV, drained all the water from the house, replaced the valve, twice as the first replacement was defective and got us back up and running. Highly recommend High Mark.
Chia Ching W.
Chia Ching W.
19:41 16 Feb 24
Dane is very professional and friendly. He solved my issue within an hour. Highly recommend him. He make sure everything is done properly, tidy and provide me with tips to avoid future issue.He assess my situation and provide me multiple options and prices are given upfront. It is on a higher end. They changed per task, which easily go up to $500-$1000. but I don’t blame Dave, as company set the price.I will still recommend if you need some professional help and have the budget.
Bryan R.
Bryan R.
19:14 15 Feb 24
Ryan Burns was on time, professional, and very knowledgeable. I will definitely use them again.
KandD V.
KandD V.
22:35 13 Feb 24
Great service! I called in a panic and they responded quickly and had the problem fixed quickly and professionally
v
v
17:57 13 Feb 24
Very thorough and detailed. Had quote given within 15 minutes.
Bev M
Bev M
22:49 06 Feb 24
Ryan was friendly and professional. He was very informative and did not pressure in any way. Good experience overall.Ryan came out a 2nd time to remove my dishwasher. Friendly and professional…got the job done quicky. Will definitely have him back when I’m ready to install the new one. I’m adding onto my previous review. Ryan came out a 3rd time to install my dishwasher and the service was great as usual. I will continue to use High Mark for any plumbing services I need.
ICCFamilyCouncil
ICCFamilyCouncil
00:55 06 Feb 24
Arrived on-time, pleasant and easygoing, did everything I needed, excellent quality work, finished on-time and on budget. Top marks!
James N.
James N.
06:37 05 Feb 24
The work done was top notch. Technicians were professional and courteous.
Dianne D.
Dianne D.
02:48 05 Feb 24
My furnace had not been serviced for many years. Chris was quick to evaluate this challenging situation and worked efficiently to solve the problems. He is very personable and took time to answer my questions. I highly recommend Chris and will call on him again. Thank you!
Kimmy Y.
Kimmy Y.
22:55 02 Feb 24
Tassos has done an excellent job for the plumbing work. He arrived on time, patient, smart and explained everything in details. I believe I can only find him from “X” file but not, he is from High Mark Plumbing. I was so lucky High Mark sent him to my place to complete all the plumbing in 30 minutes, he is amazing! High Mark is so lucky have him.
Michelle M.
Michelle M.
20:47 01 Feb 24
Grateful for Highmark Plumbing & Brandon! I had a situation and they made time to squeeze me in between set appointments. Brandon was polite and resolved the situation with ease. I highly recommend Brandon and Highmark Plumbing!!
Giuseppe C.
Giuseppe C.
21:44 31 Jan 24
Excelent sevice at all levels. The staff at the call center and dispatch were gentle and fast. The technician (Ryan) arrived almost immediately. He professional, polite and clean and he resolved two issues in ahot time.Highly recommended.
Tara F.
Tara F.
20:48 31 Jan 24
Speedy, friendly and high-quality service from Ryan. He explained the issue with my hot water tank clearly and provided different options to resolve it. I appreciated his honest opinion and he obviously has a lot of professional experience. Came the next day and finished the job promptly. Attention to detail was perfect and it’s clear that Ryan prides himself on quality work for his customers. Would highly recommend their service!
Gary O.
Gary O.
01:00 30 Jan 24
Tassos was great. He explained everything – what needed to be done, and why. He gave options for all levels of repair or replace. His work was tidy and clean. He is very nice, and it was a pleasure to have him in our home for a day.
Dee B.
Dee B.
00:50 30 Jan 24
Thank you, Dane! Professional and fast. Definitely recommend him.
Denean N.
Denean N.
20:27 26 Jan 24
Was nice meeting Chris – he came to fix my boiler, which had several problems. He was easy to talk to about the issues and is very knowledgeable. Would highly recommend High Mark Plumbing & Heating.
Connie H.
Connie H.
02:38 26 Jan 24
During our recent cold spell we experienced a burst heating line.No heat and immediate service call was provided. Tassos is professional, friendly, always on time and veryknowledgeable. Everything was explained by him so well. We certainly appreciated his capabilities.Job well done. Thank you Tassos.
Jo H.
Jo H.
22:03 25 Jan 24
Have used Hymark 3x now and have recommended them to my neighbours and friends. Professional, knowledgeable, respectful of my home and my needs. They have a discount program that provides over and above savings to their regular competitive costings!
Devin S.
Devin S.
22:37 24 Jan 24
Dane did a wonderful job and was in and out so fast! 5/5
Pam B.
Pam B.
01:26 24 Jan 24
My experience today with Ryan and his co-worker Brandon was very positive. They took time to explain two options they had to solve my broken pipe problem.They were patient with me while I tried to decide between the two options.. They were appreciative of the coffee I provided and also were happy to answer questions when a neighbour of mine came over to ask about their services . I would call upon their services in the future.Pam B.
Betty C.
Betty C.
23:47 23 Jan 24
I highly recommend this group for your plumbing needs anytime. Brandon did a great job replacing some of our old pipes and shutoffs, and a few other minor updates. We couldn’t be happier with the service and professionalism.
Joe H.
Joe H.
21:52 23 Jan 24
The team at High Mark including Dane, and the Brian’s were professional, efficient, and completed my bathroom to my high expectations!
soraya
soraya
19:58 22 Jan 24
Highmark Plumbing & Heating did an incredible job! They were professional, respectful, knowledgeable, and budget-friendly. Their prompt response and expertise was above and beyond, I’d recommend to all for your plumping needs.
T. C.
T. C.
06:15 20 Jan 24
Ryan E. did an excellent and thorough job. He explained what needed to be done and provided different options to approach the situation.
Lynn Colliar M.
Lynn Colliar M.
20:52 19 Jan 24
Andrew was thorough and very experienced- heat is back on!!
Klassina
Klassina
03:07 17 Jan 24
Chris was able to find the root cause of my heating problem so I avoided an unnecessary repair. It was such a relief!
T.D F.
T.D F.
07:04 11 Jan 24
2023 Ryan was quick and efficient also mindful of our vision of the completed replacement faucet.2024 Tassos was efficient, and careful to explain what he planned doing, and to get my approval of the completed work.Highmark has completed 4 projects for us, and continue to provide expert, high quality work.T.D. Fleming
Jesse
Jesse
03:56 11 Jan 24
Kevin did a thorough renovation of our boiler and it’s working great! He was a pleasure to work with – highly recommend!
Dick H.
Dick H.
01:12 11 Jan 24
Extremely fast response. New furnace on the same day that I called.
Doug W.
Doug W.
19:59 09 Jan 24
Knowledgeable and professional. On time, quick, and courteous service.
Tim
Tim
22:39 08 Jan 24
Brandon’s customer service was as good as his workmanship. He’s are new plumber best friend
Anna S.
Anna S.
04:25 05 Jan 24
This was our first time using HighMark PlumbingIm definitely giving a 5 star or more .One of the best customer services I have experiencedGreat customer service of HighMark from the beginning of my call to the end it was prompt and dealt with the situation right awayThe despach service was also amazing and I appreciated how kind and professional all of them were who I spoke to on the phoneThey managed to get a hold of a technician to come the next morningWe appreciate how professional HighMark was dealing with our situation yesterday January 4thDane , was very knowledgeable and efficient in explaining thoroughly what was needed to be doneHe did an excellent job and he dealt with the issue right away and provided a great job he also worked on our washroom issue that was needed and did a great job also and completed it nicely .We were very pleased with his service and his friendly sense of humour , we certainly need more friendly and experienced technicians like DaneWe appreciate his professionalismDane he was 5 starWe are pleased with the Service and will continue to work with HighMark for any future needs and we will definitely recommend HighMark to othersWe were very pleased…..
Teresa K.
Teresa K.
21:22 27 Dec 23
He came in very politely and worked very well I appreciate it so much
Karen B
Karen B
07:58 21 Dec 23
Andrew was so thorough and took the time to explain everything to me with such patience and understanding of my concerns. We set up a plan to have regular proactive servicing so my furnace issues stay in the clear. I have efficient working heat for the first time in 4 years – nobody else knew the problem or was as familiar with the the furnace style than Andrew!
Joe L.
Joe L.
22:10 20 Dec 23
Highmark Plumbing did a great job at our house this week. Ryan was extremely knowledgeable and efficient. He helped troubleshoot some issues we were having and made suggestions to help fix the issue. I would definitely recommend him to anyone.
Carrie J.
Carrie J.
21:36 19 Dec 23
Very satisfied with Ryan with his work, explaining everything and cleaning up after. Very polite and knowledgeable.
Shelley M.
Shelley M.
22:45 18 Dec 23
Andrew is very knowledgeable and has given me great service in the past and today.
Dianne R.
Dianne R.
19:13 18 Dec 23
Perfect service. Dane was friendly hard working and knowledgeable
Sean S.
Sean S.
17:04 18 Dec 23
Ryan provided service when he replaced our aging hot water tank. As a new homeowner, I found Ryan to be very clear in explaining my options and the different types of products that I could access. The administrative team was very helpful in quickly setting up the time for the replacement. Highly recommend!
Alf D.
Alf D.
00:51 15 Dec 23
Enjoyed talking with and consulting with Ryan…He was helpful and informative. Got what I wanted.
Brenda B.
Brenda B.
19:52 14 Dec 23
Tassos was awesome. I will definitely ask for him for future work. He explained everything to me. I am very very happy and will recommend him to my family and friends
Jianjia F.
Jianjia F.
19:09 13 Dec 23
Thanks Andrew and Kevin. Very friendly and professional service. Highly recommended.
Telma
Telma
00:41 13 Dec 23
Dane and his team did a fabulous job repairing my main water line and they did it very quickly. I’m very happy and thankful. I highly recommend Dane and Highmark Plumbing!
Marlene F.
Marlene F.
00:36 12 Dec 23
Kevin did a very efficient thorough job inspecting the issue with the furnace. Due to the age of the furnace it is not repairable and will have to be replaced
Maryna L.
Maryna L.
21:40 07 Dec 23
Professional, explained the issue of the drain blockage, and wasefficient. A job well done. Thank you Dane.
Stéphane D.
Stéphane D.
20:44 06 Dec 23
Always a pleasant, professional and informative experience with Tassos.
Steve R.
Steve R.
04:45 06 Dec 23
Dane was excellent. Great knowledgeable service provided from start to finish.
Michele P.
Michele P.
23:51 05 Dec 23
Thanks, Andrew! Appreciate all the information shared.
Alexia H.
Alexia H.
22:30 04 Dec 23
Dane did an excellent job, not only replacing our kitchen faucet but also outlining other areas that need improvement. We are very pleased with the service and we will continue to work with High Mark for all our future needs. Tassos also did work in our kitchen, dealing with a clogged sink. He was efficient and again, we appreciated his professionalism. Great work all around!
theoutcast
theoutcast
03:43 02 Dec 23
Dane and Brandon were very professional, knowledgeable and efficient. They took the time to answer my questions and were thorough with the inspection of all my plumbing. Even discovering mistakes that someone else had left behind and repairing it in the same day. Thank you!
Kris L.
Kris L.
21:17 28 Nov 23
Ryan B came and replaced a toilet for me and did the most amazing job! I highly recommend highmark plumbing and heating and especially Ryan B. Thank you Ryan for all your hard work and for helping me with a separate issue
Ashley C.
Ashley C.
19:44 28 Nov 23
I am so thankful for HighMark Plumbing and Heating this morning! They came out and got my furnace up and running. Andrew was so professional and kind, he explained everything so I could understand my options. Highly recommend!!!
Kevin K.
Kevin K.
19:33 27 Nov 23
Andrew was very efficient and thorough in diagnosing the issue with our furnace and got us up and running!
Walt “Waldar” S.
Walt “Waldar” S.
17:26 25 Nov 23
Excellent customer service and installation. Would highly recommend.
braden W.
braden W.
22:26 23 Nov 23
Ryan was a total professional.Great service. Highly recommend!!
Marcella S.
Marcella S.
23:20 20 Nov 23
Andrew did my annual furnace inspection. He knows where everything is. His visit was timely as a switch had to be replaced. He showed my why and where and did the work as he has all parts in his truck. He is professional, pleasant and a pleasure to have around. I will use him always.
Victoria T.
Victoria T.
22:07 18 Nov 23
I would highly recommend this company. Great customer service. Ayla who who took our call was friendly and helpful. Tassos who did the work on our heating system was very knowledgeable & detailed in the options that he presented to us. And again very friendly. As I have said in another google review customer service is something that is lacking in our society today. THANK YOU High Mark Plumbing & Heating
Aiko O.
Aiko O.
11:12 15 Nov 23
I have been a client of High Mark for many years. The most recent visit was by Andrew for furnace tuneup and hot water tank inspection. He was polite and professional.
Chris H.
Chris H.
23:45 07 Nov 23
Excellent service. Our technician, Ryan, let us know in advance when he would be arriving, explained the costs associated with the installation, was super friendly and was very professional doing the installation. Before he left, he also explained exactly what he had done and showed us how to work the dishwasher.
Maya U.
Maya U.
19:19 07 Nov 23
Exceptional plumbing service from the High Mark team! Got my kitchen drain cleaned today and it’s flowing smoothly again. Thank you for the $100 off drain cleaning special. Saved me some money!Question for potential heating appointment: What type of heating solutions do you offer?
Nathan P.
Nathan P.
00:08 04 Nov 23
Andrew was great! Very knowledgeable and explained everything he was doing. No surprises
Kenny K.
Kenny K.
23:07 03 Nov 23
Had a leak on the shutoff value to the toilet water tank in the morning, and High Mark was able to answer the call and dispatch their technician in the afternoon on the same day.Their technician Ryan B was able to assess the issue, give me the solution, and the cost for the repair in a friendly and professional manner.Since it was a small job and he has all the materials needed, he was able to complete the fix in half an hour with no mess left behind.I’d recommend their service.
Kim M.
Kim M.
19:02 03 Nov 23
Of course it happened on a Sunday night. 8 yr old hot water tank had a leak in outgoing water line. We called the installer of the tank (who had rescued us 8 yrs prior,, also on a weekend), but said they were too busy and not for 2 days. They referred us to High Mark….came out first thing Monday morning, at 9 a.m., on time, as arranged. Dane was our technician. Very personable and professional. Took a look at the whole plumbing situation throughout the house to give us a snapshot of our probable needs. Really great info – we chose to go with the repair to the outgoing water line with poly B piping which had just given way due to wear over time. The repair was quick and efficient. Excellent workmanship. Dane left us with a couple of courses of action to take in the future, should we decide. We have discussed the poly B piping with our strata president as it is an issue already on the table for our complex. It was great to meet Dane, he was kind, inquisitive, knowledgeable – an asset to High Mark. Thank you for the excellent 5 star service – we recommend and won’t hesitate to contact High Mark in future.(a high mark for High Mark – lol – like you’ve never heard that before)…..p.s. Doug Philip, my hubby contacted and set up the service call….the comment in brackets is his.
Magdalena O.
Magdalena O.
17:23 03 Nov 23
I was very satisfied with service. Andrew is very knowledgable in his profession. Since Andrew started to maintain my boiler, the problems stopped. Also he is very honest and upfront on what need to be fixed. Very highly recomending this company.
Robert T.
Robert T.
22:36 02 Nov 23
Andrew was a Rock Star. Diagnosed the problem with my boiler and knew exactly what to do. I would highly recommend High Mark Plumbing to anyone.
Hayley P.
Hayley P.
21:25 02 Nov 23
Dane did a great job. He was very quick and helpful, and checked everything else in the house to make sure there were no other major issues. Would recommend High Mark Plumbing & Heating for plumbing services in Port Coquitlam!
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Boiler Repair Services in Vancouver

Is your boiler acting up and leaving you in the cold? Whether it’s odd noises, leaks, or a total breakdown, our licensed service experts at High Mark are ready to fix any boiler repair. We focus on thorough repairs to address the root problem promptly, ensuring your home stays warm and comfortable. 

 

Don’t wait in the cold; contact us right away for fast and reliable boiler repairs.

boiler services

Expert Boiler Repair Solutions

There’s no telling when a boiler repair will be necessary. With our team of service experts, you’re always provided with options to choose from and upfront pricing for each. We want to make sure you can make an informed and confident decision before proceeding with the work.

24/7 Emergency Boiler Repairs

We understand that boiler problems can arise unexpectedly. That’s why High Mark’s service experts are available around the clock to ensure you’re not shivering in your home. Our prompt response and efficient repairs are available 24/7 throughout the year.

Boiler Not Providing Heat or Hot Water

The most obvious sign that indicates a need for boiler repairs is when your system is not providing your heat or hot water. If your unit is becoming increasingly uncomfortable in below-freezing temperatures, our service experts will prioritize your call. When your boiler is not functioning as it should, we recognize the urgency.

 

Don’t endure the discomfort in your cold home, no matter the hour. Our service experts will swiftly assess and repair your boiler 24/7 so that you can enjoy hot water and warmth once again.

Strange Noises and Unusual Odours

Have you been hearing rattling, banging, whistling, or other unusual noises? Perhaps there’s an off-putting odour that is putting a damper on your well-being. No matter what concerning sign is coming from your boiler, our service expert will attend for immediate service.

 

Noises and odours from the boiler can indicate there’s an underlying problem that needs to be resolved right away. Whether it’s unpleasant noises or smells, we’re here to restore your warmth and peace of mind.

Dripping or Leaking from the Boiler

Finding leaks or drips from your boiler is a warning sign of internal issues. These leaks can lead to water damage and reduce your boiler’s efficiency, which might even increase your energy bills. Addressing these problems quickly is crucial to avoid further damage. 

 

Our service experts will thoroughly check and fix any leaks in your boiler, whenever you need us. Contact us to get your boiler fixed and protect your home and wallet.

boiler services

Boiler Pilot Light Problems

When your boiler’s pilot light keeps going out or won’t ignite, it’s a sign of an internal problem that can disrupt your heating and hot water. This crucial light, found at the bottom front of your boiler, should be blue with a hint of orange. Don’t let a faulty pilot light leave you in the cold.

 

Our seasoned service experts will promptly fix these problems, ensuring your boiler runs smoothly and safely. We’re here for you 24/7 to provide options and upfront pricing that best suits your needs and budget.

Pressure Concerns

If your home doesn’t have adequate heating or hot water, one of the possible problems could be with the pressure. Incorrect pressure, whether too high or too low, can impact your boiler’s efficiency and overall performance. We understand the importance of having a properly functioning boiler for your comfort and peace of mind. We’ll ensure your boiler operates at the optimal pressure level.

Some tell-tale signs of pressure problems include:
  • No heat, no hot water
  • Boiler keeps switching off
  • Leaks around the boiler
  • Strange noises, among other signs

Boiler Thermostat Problems

Is your thermostat giving you trouble? Problems with your thermostat can affect your heating and increase energy usage. You may experience uneven temperatures or find that your boiler isn’t following the thermostat’s settings.

 

At High Mark, we know how important a reliable heating system is. Our service experts will promptly fix your thermostat’s communication with your boiler. Plus, they’re ready to share useful tips and answer your questions. We aim to keep you comfortable all winter and help you learn simple thermostat troubleshooting for the future.

Boiler is Kettling

Have you been hearing your boiler make noises similar to a kettle boiling? This is known as ‘kettling’, it can be alarming for many homeowners to hear this sound coming from their heating system. This noise usually means there’s a buildup of limescale or sludge, which can cause overheating and damage. 

 

Addressing this problem proactively is vital for both your boiler’s health and your safety. Our expert service team is available 24/7 to provide swift service. Allow us to tackle your kettling boiler no matter the time or day.

Problems with the Radiator

Are cold spots, noisy pipes, or unheated radiators troubling you? These are common signs of sludge buildup, air trapped in the system, or circulation problems. Don’t wait, especially with winter approaching. We’re here for you around the clock to provide boiler repair services.

 

Our service experts are equipped with specialized equipment and tools to fix your heating system right away.

boiler services

How to Tell if You Need Boiler Repair or Replacement

Is your boiler not as efficient as it used to be? An old or improperly installed boiler can lead to frequent breakdowns, reducing performance, and safety hazards. To keep your home warm, avoid the cold, and ensure reliable heating during the colder months, it’s important to schedule a boiler repair or replacement.

 

During your appointment, our service expert will recommend the best solutions but also provide you with helpful tips and suggestions, equipping you to make an informed decision. Look out for signs that may indicate a need for replacement over repair.

Age of the Boiler

Regularly serviced boilers typically last between 15 to 20 years. When boilers reach 10 to 15 years, you may find decreased performance and frequent repairs. These are clear indications that it may be time for your boiler replacement. 

Scheduling Frequent Boiler Repairs

Are you finding yourself needing frequent boiler repairs? If your repair expenses are nearing 50% of what you initially paid to install the boiler, it may be more economical to think about replacing it.

Increasing Energy Bills

Is your 10 to 15-year-old heating system causing your energy bills to increase? Older boilers often become less efficient and functional, leading to higher costs. 

 

If your energy bills are increasing but your heating system isn’t very old, it may indicate a need for replacing parts or possibly the entire unit. Regardless of whether you need to schedule repair or replacement, our service expert can evaluate your system to suggest the best service options.

Inconsistent Heating

Are you experiencing inconsistent or uneven heating in your home? When your boiler struggles to heat consistently throughout your home, it may be a sign of wear and tear. Our heating service experts can address your boiler problem and restore the heating in your home right away!

Unusual Noises

If you hear banging, rattling, clanking, or whistling from your boiler, it’s a sign that it needs repair. We understand these noises can disrupt your peace and greatly impact the boiler’s efficiency, functionality, and lifespan. We recommend contacting us promptly to address the concerns before it becomes a bigger problem.

Visible Leaks from the Boiler

If your boiler is leaking or dripping, it could be a safety risk and a potential sign of internal problems. When you book with High Mark, you can be sure that your boiler will be in good hands. 

 

Our service experts will investigate your system to pinpoint what could be causing the leak. From there, they will offer you options and upfront pricing for you to choose which suits your needs and budget.

Carbon Monoxide Leak

When there’s a carbon monoxide leak, the likelihood of a boiler replacement is very high. Carbon monoxide (CO) is an odourless, colourless, and tasteless gas, also known as an “invisible killer”. When there is a CO leak, it is incredibly hazardous to your health and may potentially cause fatalities. 

 

Any moment you sense there’s a gas leak, please contact us immediately. In addition, it’s essential to perform CO detector tests to ensure proper operation to safeguard your household.

boiler services

Importance of Annual Boiler Maintenance

Annual boiler maintenance is key to ensuring your heating system runs reliably during the colder months. During regular tune-ups, our service experts identify and fix minor repairs before they become major problems. This helps homeowners avoid unexpected breakdowns and potentially an early replacement.

 

You’ll also find your boiler to run to improve energy efficiency while extending the lifespan of your system. Reap the benefits of lower utility bills and a sigh of relief knowing your boiler is working optimally.

Frequently Asked Questions – Boiler Repair

Generally, boiler service is best done before the heating season begins in late summer or early fall. That way you’ve gotten your boiler tuned up to ensure reliable and safe operation for the coming winter months.

For boiler maintenance, homeowners can mainly check the pressure, keep vents clear, and ensure the area around the boiler is unobstructed. Additionally, it’s important to call a reputable heating company for comprehensive annual servicing!

Because of the complexity and safety procedures, we highly advise you NOT to perform boiler repairs. There are several risks that come with doing your own boiler repair. 

 

Allow experienced, knowledgeable, and certified service experts to tackle your repairs. You’ll save yourself from causing major damage to your boiler and potentially causing harm to yourself or your household.

It is difficult to determine the cost of a boiler repair without properly assessing your current situation. Boiler repairs vary depending on the system, symptoms, and other factors. Please call our office or fill out our online form to book your appointment.

Yes, a malfunctioning boiler can lead to higher energy consumption, thereby increasing your energy bills. Because your boiler has to work harder to produce the expected heat, you will find your bills increase significantly.

Absolutely. When your boiler is not burning fuel completely or the flue is blocked, carbon monoxide can leak. If you are concerned, call us immediately to address your concerns and get your boiler working safely.

When you smell gas coming from your boiler, here are some steps to take:

 

  • Evacuate your home immediately
  • Call your gas company to notify them of the leak
  • Call High Mark to address the gas leak and fix it upon your approval

Do you have additional questions about our boiler repairs? Please feel free to get in touch with us. We’re ready to provide all the information you need to make a well-informed decision about your repairs. Our experienced team of service experts will guide you through each step, making sure your experience is smooth and hassle-free.

 

Contact us today to schedule your boiler repair and enjoy the peace of mind that comes with expert service.

Call Us Today!

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For Service on Sundays, Holidays & After Hours please call 604-245-8790.

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CUSTOMER REVIEWS

Google Rating
4.8
Based on 887 reviews
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johnathan-tyson A.
johnathan-tyson A.
22:21 29 Feb 24
Tassos is friendly, clear and matter-of-fact in presenting both assessment and options. He was quick without rushing the work, with minimal mess. Thank you, Tassos. Highmark was good with coordination of appointment and arrival times. I will use them again in future.
Aly B.
Aly B.
17:23 29 Feb 24
Thank you Ryan for a friendly and professional job. We appreciate it very much and trust the High Mark name 🙂
Keith T.
Keith T.
00:09 29 Feb 24
HighMark had to address a furnace and replace obsolete parts. Sourcing was time consuming, but as quickly as parts arrived in town, they were picked up personally by the tech and installed promptly. Very friendly. Phones were answered by real people which is very nice indeed. Team was very accommodating.
Igor K.
Igor K.
22:43 28 Feb 24
I had a great experience with the HighMark team with plumbing service. Matching an experienced technician with the type of repair is a fundamental part of their business.
Lauren Y
Lauren Y
17:34 28 Feb 24
Chris and his assistant did a great job of replacing my gas hot water heater. He was extremely friendly, informative and respectful of my home. They did a great job!
Karim J.
Karim J.
21:21 27 Feb 24
Always a pleasure dealing with HighMark – incredibly professional. Kevin went out of his way to make sure everything was working properly.
Chris A.
Chris A.
03:43 27 Feb 24
I just had some work done with High Mark Plumbing & Heating and it was a great experience. Dane was the gentleman who came by to help and he was fantastic. Very friendly and happy to take the time to explain how things work and what needs to be done. He cleared a tough clog, installed a garburator and replaced an expansion tank. Everything went pretty well and he went above and beyond in helping in a couple extra areas. I should also mention the dispatch team was really punctual about getting back to me and set me up with a time the next day. Overall it was a good experience and I would recommend using High Mark for your plumbing challenges.
Garrett C.
Garrett C.
07:54 24 Feb 24
These guys have been great help with a very stressful time. They helped repair my sewer line very quickly and I think did a great job. They also identified other potential issues that they are going to help with as well. You get what you paid for with these guys. Previous plumbers just tried to patch the job and it just turned into more of an issue. I highly recommend this company.
Yueli W.
Yueli W.
20:54 22 Feb 24
Impressed by the quick response to our inquiries. The waived call-out fee was a nice touch. The plumber was friendly, skilled, and efficiently fixed our kitchen sink clog, installed a garburator, and replaced the hot water expansion tank. All for a reasonable $1200. Highly recommend this company for their professionalism and expertise!
Jess K.
Jess K.
19:02 22 Feb 24
Ryan E was prompt, knowledgeable, efficient and personable. Couldn’t ask for more. Immediately detected our problem as being a PRV, drained all the water from the house, replaced the valve, twice as the first replacement was defective and got us back up and running. Highly recommend High Mark.
Chia Ching W.
Chia Ching W.
19:41 16 Feb 24
Dane is very professional and friendly. He solved my issue within an hour. Highly recommend him. He make sure everything is done properly, tidy and provide me with tips to avoid future issue.He assess my situation and provide me multiple options and prices are given upfront. It is on a higher end. They changed per task, which easily go up to $500-$1000. but I don’t blame Dave, as company set the price.I will still recommend if you need some professional help and have the budget.
Bryan R.
Bryan R.
19:14 15 Feb 24
Ryan Burns was on time, professional, and very knowledgeable. I will definitely use them again.
KandD V.
KandD V.
22:35 13 Feb 24
Great service! I called in a panic and they responded quickly and had the problem fixed quickly and professionally
v
v
17:57 13 Feb 24
Very thorough and detailed. Had quote given within 15 minutes.
Bev M
Bev M
22:49 06 Feb 24
Ryan was friendly and professional. He was very informative and did not pressure in any way. Good experience overall.Ryan came out a 2nd time to remove my dishwasher. Friendly and professional…got the job done quicky. Will definitely have him back when I’m ready to install the new one. I’m adding onto my previous review. Ryan came out a 3rd time to install my dishwasher and the service was great as usual. I will continue to use High Mark for any plumbing services I need.
ICCFamilyCouncil
ICCFamilyCouncil
00:55 06 Feb 24
Arrived on-time, pleasant and easygoing, did everything I needed, excellent quality work, finished on-time and on budget. Top marks!
James N.
James N.
06:37 05 Feb 24
The work done was top notch. Technicians were professional and courteous.
Dianne D.
Dianne D.
02:48 05 Feb 24
My furnace had not been serviced for many years. Chris was quick to evaluate this challenging situation and worked efficiently to solve the problems. He is very personable and took time to answer my questions. I highly recommend Chris and will call on him again. Thank you!
Kimmy Y.
Kimmy Y.
22:55 02 Feb 24
Tassos has done an excellent job for the plumbing work. He arrived on time, patient, smart and explained everything in details. I believe I can only find him from “X” file but not, he is from High Mark Plumbing. I was so lucky High Mark sent him to my place to complete all the plumbing in 30 minutes, he is amazing! High Mark is so lucky have him.
Michelle M.
Michelle M.
20:47 01 Feb 24
Grateful for Highmark Plumbing & Brandon! I had a situation and they made time to squeeze me in between set appointments. Brandon was polite and resolved the situation with ease. I highly recommend Brandon and Highmark Plumbing!!
Giuseppe C.
Giuseppe C.
21:44 31 Jan 24
Excelent sevice at all levels. The staff at the call center and dispatch were gentle and fast. The technician (Ryan) arrived almost immediately. He professional, polite and clean and he resolved two issues in ahot time.Highly recommended.
Tara F.
Tara F.
20:48 31 Jan 24
Speedy, friendly and high-quality service from Ryan. He explained the issue with my hot water tank clearly and provided different options to resolve it. I appreciated his honest opinion and he obviously has a lot of professional experience. Came the next day and finished the job promptly. Attention to detail was perfect and it’s clear that Ryan prides himself on quality work for his customers. Would highly recommend their service!
Gary O.
Gary O.
01:00 30 Jan 24
Tassos was great. He explained everything – what needed to be done, and why. He gave options for all levels of repair or replace. His work was tidy and clean. He is very nice, and it was a pleasure to have him in our home for a day.
Dee B.
Dee B.
00:50 30 Jan 24
Thank you, Dane! Professional and fast. Definitely recommend him.
Denean N.
Denean N.
20:27 26 Jan 24
Was nice meeting Chris – he came to fix my boiler, which had several problems. He was easy to talk to about the issues and is very knowledgeable. Would highly recommend High Mark Plumbing & Heating.
Connie H.
Connie H.
02:38 26 Jan 24
During our recent cold spell we experienced a burst heating line.No heat and immediate service call was provided. Tassos is professional, friendly, always on time and veryknowledgeable. Everything was explained by him so well. We certainly appreciated his capabilities.Job well done. Thank you Tassos.
Jo H.
Jo H.
22:03 25 Jan 24
Have used Hymark 3x now and have recommended them to my neighbours and friends. Professional, knowledgeable, respectful of my home and my needs. They have a discount program that provides over and above savings to their regular competitive costings!
Devin S.
Devin S.
22:37 24 Jan 24
Dane did a wonderful job and was in and out so fast! 5/5
Pam B.
Pam B.
01:26 24 Jan 24
My experience today with Ryan and his co-worker Brandon was very positive. They took time to explain two options they had to solve my broken pipe problem.They were patient with me while I tried to decide between the two options.. They were appreciative of the coffee I provided and also were happy to answer questions when a neighbour of mine came over to ask about their services . I would call upon their services in the future.Pam B.
Betty C.
Betty C.
23:47 23 Jan 24
I highly recommend this group for your plumbing needs anytime. Brandon did a great job replacing some of our old pipes and shutoffs, and a few other minor updates. We couldn’t be happier with the service and professionalism.
Joe H.
Joe H.
21:52 23 Jan 24
The team at High Mark including Dane, and the Brian’s were professional, efficient, and completed my bathroom to my high expectations!
soraya
soraya
19:58 22 Jan 24
Highmark Plumbing & Heating did an incredible job! They were professional, respectful, knowledgeable, and budget-friendly. Their prompt response and expertise was above and beyond, I’d recommend to all for your plumping needs.
T. C.
T. C.
06:15 20 Jan 24
Ryan E. did an excellent and thorough job. He explained what needed to be done and provided different options to approach the situation.
Lynn Colliar M.
Lynn Colliar M.
20:52 19 Jan 24
Andrew was thorough and very experienced- heat is back on!!
Klassina
Klassina
03:07 17 Jan 24
Chris was able to find the root cause of my heating problem so I avoided an unnecessary repair. It was such a relief!
T.D F.
T.D F.
07:04 11 Jan 24
2023 Ryan was quick and efficient also mindful of our vision of the completed replacement faucet.2024 Tassos was efficient, and careful to explain what he planned doing, and to get my approval of the completed work.Highmark has completed 4 projects for us, and continue to provide expert, high quality work.T.D. Fleming
Jesse
Jesse
03:56 11 Jan 24
Kevin did a thorough renovation of our boiler and it’s working great! He was a pleasure to work with – highly recommend!
Dick H.
Dick H.
01:12 11 Jan 24
Extremely fast response. New furnace on the same day that I called.
Doug W.
Doug W.
19:59 09 Jan 24
Knowledgeable and professional. On time, quick, and courteous service.
Tim
Tim
22:39 08 Jan 24
Brandon’s customer service was as good as his workmanship. He’s are new plumber best friend
Anna S.
Anna S.
04:25 05 Jan 24
This was our first time using HighMark PlumbingIm definitely giving a 5 star or more .One of the best customer services I have experiencedGreat customer service of HighMark from the beginning of my call to the end it was prompt and dealt with the situation right awayThe despach service was also amazing and I appreciated how kind and professional all of them were who I spoke to on the phoneThey managed to get a hold of a technician to come the next morningWe appreciate how professional HighMark was dealing with our situation yesterday January 4thDane , was very knowledgeable and efficient in explaining thoroughly what was needed to be doneHe did an excellent job and he dealt with the issue right away and provided a great job he also worked on our washroom issue that was needed and did a great job also and completed it nicely .We were very pleased with his service and his friendly sense of humour , we certainly need more friendly and experienced technicians like DaneWe appreciate his professionalismDane he was 5 starWe are pleased with the Service and will continue to work with HighMark for any future needs and we will definitely recommend HighMark to othersWe were very pleased…..
Teresa K.
Teresa K.
21:22 27 Dec 23
He came in very politely and worked very well I appreciate it so much
Karen B
Karen B
07:58 21 Dec 23
Andrew was so thorough and took the time to explain everything to me with such patience and understanding of my concerns. We set up a plan to have regular proactive servicing so my furnace issues stay in the clear. I have efficient working heat for the first time in 4 years – nobody else knew the problem or was as familiar with the the furnace style than Andrew!
Joe L.
Joe L.
22:10 20 Dec 23
Highmark Plumbing did a great job at our house this week. Ryan was extremely knowledgeable and efficient. He helped troubleshoot some issues we were having and made suggestions to help fix the issue. I would definitely recommend him to anyone.
Carrie J.
Carrie J.
21:36 19 Dec 23
Very satisfied with Ryan with his work, explaining everything and cleaning up after. Very polite and knowledgeable.
Shelley M.
Shelley M.
22:45 18 Dec 23
Andrew is very knowledgeable and has given me great service in the past and today.
Dianne R.
Dianne R.
19:13 18 Dec 23
Perfect service. Dane was friendly hard working and knowledgeable
Sean S.
Sean S.
17:04 18 Dec 23
Ryan provided service when he replaced our aging hot water tank. As a new homeowner, I found Ryan to be very clear in explaining my options and the different types of products that I could access. The administrative team was very helpful in quickly setting up the time for the replacement. Highly recommend!
Alf D.
Alf D.
00:51 15 Dec 23
Enjoyed talking with and consulting with Ryan…He was helpful and informative. Got what I wanted.
Brenda B.
Brenda B.
19:52 14 Dec 23
Tassos was awesome. I will definitely ask for him for future work. He explained everything to me. I am very very happy and will recommend him to my family and friends
Jianjia F.
Jianjia F.
19:09 13 Dec 23
Thanks Andrew and Kevin. Very friendly and professional service. Highly recommended.
Telma
Telma
00:41 13 Dec 23
Dane and his team did a fabulous job repairing my main water line and they did it very quickly. I’m very happy and thankful. I highly recommend Dane and Highmark Plumbing!
Marlene F.
Marlene F.
00:36 12 Dec 23
Kevin did a very efficient thorough job inspecting the issue with the furnace. Due to the age of the furnace it is not repairable and will have to be replaced
Maryna L.
Maryna L.
21:40 07 Dec 23
Professional, explained the issue of the drain blockage, and wasefficient. A job well done. Thank you Dane.
Stéphane D.
Stéphane D.
20:44 06 Dec 23
Always a pleasant, professional and informative experience with Tassos.
Steve R.
Steve R.
04:45 06 Dec 23
Dane was excellent. Great knowledgeable service provided from start to finish.
Michele P.
Michele P.
23:51 05 Dec 23
Thanks, Andrew! Appreciate all the information shared.
Alexia H.
Alexia H.
22:30 04 Dec 23
Dane did an excellent job, not only replacing our kitchen faucet but also outlining other areas that need improvement. We are very pleased with the service and we will continue to work with High Mark for all our future needs. Tassos also did work in our kitchen, dealing with a clogged sink. He was efficient and again, we appreciated his professionalism. Great work all around!
theoutcast
theoutcast
03:43 02 Dec 23
Dane and Brandon were very professional, knowledgeable and efficient. They took the time to answer my questions and were thorough with the inspection of all my plumbing. Even discovering mistakes that someone else had left behind and repairing it in the same day. Thank you!
Kris L.
Kris L.
21:17 28 Nov 23
Ryan B came and replaced a toilet for me and did the most amazing job! I highly recommend highmark plumbing and heating and especially Ryan B. Thank you Ryan for all your hard work and for helping me with a separate issue
Ashley C.
Ashley C.
19:44 28 Nov 23
I am so thankful for HighMark Plumbing and Heating this morning! They came out and got my furnace up and running. Andrew was so professional and kind, he explained everything so I could understand my options. Highly recommend!!!
Kevin K.
Kevin K.
19:33 27 Nov 23
Andrew was very efficient and thorough in diagnosing the issue with our furnace and got us up and running!
Walt “Waldar” S.
Walt “Waldar” S.
17:26 25 Nov 23
Excellent customer service and installation. Would highly recommend.
braden W.
braden W.
22:26 23 Nov 23
Ryan was a total professional.Great service. Highly recommend!!
Marcella S.
Marcella S.
23:20 20 Nov 23
Andrew did my annual furnace inspection. He knows where everything is. His visit was timely as a switch had to be replaced. He showed my why and where and did the work as he has all parts in his truck. He is professional, pleasant and a pleasure to have around. I will use him always.
Victoria T.
Victoria T.
22:07 18 Nov 23
I would highly recommend this company. Great customer service. Ayla who who took our call was friendly and helpful. Tassos who did the work on our heating system was very knowledgeable & detailed in the options that he presented to us. And again very friendly. As I have said in another google review customer service is something that is lacking in our society today. THANK YOU High Mark Plumbing & Heating
Aiko O.
Aiko O.
11:12 15 Nov 23
I have been a client of High Mark for many years. The most recent visit was by Andrew for furnace tuneup and hot water tank inspection. He was polite and professional.
Chris H.
Chris H.
23:45 07 Nov 23
Excellent service. Our technician, Ryan, let us know in advance when he would be arriving, explained the costs associated with the installation, was super friendly and was very professional doing the installation. Before he left, he also explained exactly what he had done and showed us how to work the dishwasher.
Maya U.
Maya U.
19:19 07 Nov 23
Exceptional plumbing service from the High Mark team! Got my kitchen drain cleaned today and it’s flowing smoothly again. Thank you for the $100 off drain cleaning special. Saved me some money!Question for potential heating appointment: What type of heating solutions do you offer?
Nathan P.
Nathan P.
00:08 04 Nov 23
Andrew was great! Very knowledgeable and explained everything he was doing. No surprises
Kenny K.
Kenny K.
23:07 03 Nov 23
Had a leak on the shutoff value to the toilet water tank in the morning, and High Mark was able to answer the call and dispatch their technician in the afternoon on the same day.Their technician Ryan B was able to assess the issue, give me the solution, and the cost for the repair in a friendly and professional manner.Since it was a small job and he has all the materials needed, he was able to complete the fix in half an hour with no mess left behind.I’d recommend their service.
Kim M.
Kim M.
19:02 03 Nov 23
Of course it happened on a Sunday night. 8 yr old hot water tank had a leak in outgoing water line. We called the installer of the tank (who had rescued us 8 yrs prior,, also on a weekend), but said they were too busy and not for 2 days. They referred us to High Mark….came out first thing Monday morning, at 9 a.m., on time, as arranged. Dane was our technician. Very personable and professional. Took a look at the whole plumbing situation throughout the house to give us a snapshot of our probable needs. Really great info – we chose to go with the repair to the outgoing water line with poly B piping which had just given way due to wear over time. The repair was quick and efficient. Excellent workmanship. Dane left us with a couple of courses of action to take in the future, should we decide. We have discussed the poly B piping with our strata president as it is an issue already on the table for our complex. It was great to meet Dane, he was kind, inquisitive, knowledgeable – an asset to High Mark. Thank you for the excellent 5 star service – we recommend and won’t hesitate to contact High Mark in future.(a high mark for High Mark – lol – like you’ve never heard that before)…..p.s. Doug Philip, my hubby contacted and set up the service call….the comment in brackets is his.
Magdalena O.
Magdalena O.
17:23 03 Nov 23
I was very satisfied with service. Andrew is very knowledgable in his profession. Since Andrew started to maintain my boiler, the problems stopped. Also he is very honest and upfront on what need to be fixed. Very highly recomending this company.
Robert T.
Robert T.
22:36 02 Nov 23
Andrew was a Rock Star. Diagnosed the problem with my boiler and knew exactly what to do. I would highly recommend High Mark Plumbing to anyone.
Hayley P.
Hayley P.
21:25 02 Nov 23
Dane did a great job. He was very quick and helpful, and checked everything else in the house to make sure there were no other major issues. Would recommend High Mark Plumbing & Heating for plumbing services in Port Coquitlam!
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