High Mark Plumbing big logo white check

24/7 EMERGENCY SERVICE

604-245-8970

High Mark Plumbing big logo white check

24/7 EMERGENCY SERVICE

604-245-8970

High Mark Plumbing big logo white check

24/7 EMERGENCY SERVICE

604-245-8970

High Mark Plumbing big logo white check

24/7 EMERGENCY SERVICE

604-245-8970

Air Conditioner Tune-Up

Your Lower Mainland Air Conditioner Experts

GET YOUR AIR CONDITIONER TUNED-UP TODAY

Air Conditioner Tune-Up

Your Lower Mainland Air Conditioner Experts

GET YOUR AIR CONDITIONER TUNED-UP TODAY

Air Conditioner Tune-Up

Your Lower Mainland Air Conditioner Experts

GET YOUR AIR CONDITIONER TUNED-UP TODAY
High Mark Plumbing and Heating service truck

CUSTOMER REVIEWS

Google Rating
4.8
Based on 829 reviews
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Maryna L.
Maryna L.
21:40 07 Dec 23
Professional, explained the issue of the drain blockage, and wasefficient. A job well done. Thank you Dane.
Stéphane D.
Stéphane D.
20:44 06 Dec 23
Always a pleasant, professional and informative experience with Tassos.
Steve R.
Steve R.
04:45 06 Dec 23
Dane was excellent. Great knowledgeable service provided from start to finish.
Michele P.
Michele P.
23:51 05 Dec 23
Thanks, Andrew! Appreciate all the information shared.
Alexia H.
Alexia H.
22:30 04 Dec 23
Dane did an excellent job, not only replacing our kitchen faucet but also outlining other areas that need improvement. We are very pleased with the service and we will continue to work with High Mark for all our future needs. Tassos also did work in our kitchen, dealing with a clogged sink. He was efficient and again, we appreciated his professionalism. Great work all around!
theoutcast
theoutcast
03:43 02 Dec 23
Dane and Brandon were very professional, knowledgeable and efficient. They took the time to answer my questions and were thorough with the inspection of all my plumbing. Even discovering mistakes that someone else had left behind and repairing it in the same day. Thank you!
Kris L.
Kris L.
21:17 28 Nov 23
Ryan B came and replaced a toilet for me and did the most amazing job! I highly recommend highmark plumbing and heating and especially Ryan B. Thank you Ryan for all your hard work and for helping me with a separate issue
Ashley C.
Ashley C.
19:44 28 Nov 23
I am so thankful for HighMark Plumbing and Heating this morning! They came out and got my furnace up and running. Andrew was so professional and kind, he explained everything so I could understand my options. Highly recommend!!!
Kevin K.
Kevin K.
19:33 27 Nov 23
Andrew was very efficient and thorough in diagnosing the issue with our furnace and got us up and running!
Walt “Waldar” S.
Walt “Waldar” S.
17:26 25 Nov 23
Excellent customer service and installation. Would highly recommend.
braden W.
braden W.
22:26 23 Nov 23
Ryan was a total professional.Great service. Highly recommend!!
Marcella S.
Marcella S.
23:20 20 Nov 23
Andrew did my annual furnace inspection. He knows where everything is. His visit was timely as a switch had to be replaced. He showed my why and where and did the work as he has all parts in his truck. He is professional, pleasant and a pleasure to have around. I will use him always.
Victoria T.
Victoria T.
22:07 18 Nov 23
I would highly recommend this company. Great customer service. Ayla who who took our call was friendly and helpful. Tassos who did the work on our heating system was very knowledgeable & detailed in the options that he presented to us. And again very friendly. As I have said in another google review customer service is something that is lacking in our society today. THANK YOU High Mark Plumbing & Heating
Aiko O.
Aiko O.
11:12 15 Nov 23
I have been a client of High Mark for many years. The most recent visit was by Andrew for furnace tuneup and hot water tank inspection. He was polite and professional.
Chris H.
Chris H.
23:45 07 Nov 23
Excellent service. Our technician, Ryan, let us know in advance when he would be arriving, explained the costs associated with the installation, was super friendly and was very professional doing the installation. Before he left, he also explained exactly what he had done and showed us how to work the dishwasher.
Maya U.
Maya U.
19:19 07 Nov 23
Exceptional plumbing service from the High Mark team! Got my kitchen drain cleaned today and it’s flowing smoothly again. Thank you for the $100 off drain cleaning special. Saved me some money!Question for potential heating appointment: What type of heating solutions do you offer?
Nathan P.
Nathan P.
00:08 04 Nov 23
Andrew was great! Very knowledgeable and explained everything he was doing. No surprises
Kenny K.
Kenny K.
23:07 03 Nov 23
Had a leak on the shutoff value to the toilet water tank in the morning, and High Mark was able to answer the call and dispatch their technician in the afternoon on the same day.Their technician Ryan B was able to assess the issue, give me the solution, and the cost for the repair in a friendly and professional manner.Since it was a small job and he has all the materials needed, he was able to complete the fix in half an hour with no mess left behind.I’d recommend their service.
Kim M.
Kim M.
19:02 03 Nov 23
Of course it happened on a Sunday night. 8 yr old hot water tank had a leak in outgoing water line. We called the installer of the tank (who had rescued us 8 yrs prior,, also on a weekend), but said they were too busy and not for 2 days. They referred us to High Mark….came out first thing Monday morning, at 9 a.m., on time, as arranged. Dane was our technician. Very personable and professional. Took a look at the whole plumbing situation throughout the house to give us a snapshot of our probable needs. Really great info – we chose to go with the repair to the outgoing water line with poly B piping which had just given way due to wear over time. The repair was quick and efficient. Excellent workmanship. Dane left us with a couple of courses of action to take in the future, should we decide. We have discussed the poly B piping with our strata president as it is an issue already on the table for our complex. It was great to meet Dane, he was kind, inquisitive, knowledgeable – an asset to High Mark. Thank you for the excellent 5 star service – we recommend and won’t hesitate to contact High Mark in future.(a high mark for High Mark – lol – like you’ve never heard that before)…..p.s. Doug Philip, my hubby contacted and set up the service call….the comment in brackets is his.
Magdalena O.
Magdalena O.
17:23 03 Nov 23
I was very satisfied with service. Andrew is very knowledgable in his profession. Since Andrew started to maintain my boiler, the problems stopped. Also he is very honest and upfront on what need to be fixed. Very highly recomending this company.
Robert T.
Robert T.
22:36 02 Nov 23
Andrew was a Rock Star. Diagnosed the problem with my boiler and knew exactly what to do. I would highly recommend High Mark Plumbing to anyone.
Hayley P.
Hayley P.
21:25 02 Nov 23
Dane did a great job. He was very quick and helpful, and checked everything else in the house to make sure there were no other major issues. Would recommend High Mark Plumbing & Heating for plumbing services in Port Coquitlam!
Richard G.
Richard G.
22:38 01 Nov 23
Nov 1… Follow up warranty adjustment performed on pressure control valve. Bryan was sent to our home right away & completed the job quickly with explanations. Thanks very much. Greatly appreciated.
Gordie B.
Gordie B.
20:07 01 Nov 23
Kevin did a first-rate job. Professional and courteous
N D P
N D P
21:50 31 Oct 23
Very professional and fast response to my situation. I would recommend using highmark plumbing. Thank you Tassos for an A+ job
Adam M.
Adam M.
02:24 28 Oct 23
Dane performed a thorough inspection of the visible pipes throughout our home and pointed out the areas of deficiency: old, worn PRV, lack of shut-off valves under sinks and an old PVC pipe supplying a toilet. I am very glad to be aware of these problems and asked Dane to replace the PVC pipe and install shut-off valves under our ground-floor bathroom sink. He also installed a new sink and tap under the aforementioned bathroom sink. I think he did a top-quality job, and he demonstrated a lot of care and skilled high-precision work. Dane also took care to clean the counter area around the new sink so that the whole countertop area showed a very tidy and elegant presentation. Thank you Dane, you did a super-awesome job in transforming our home to make it look more classy and beautiful and much less leaky – as the old tap dripped chronically and the old sink had a hole in it! Finally, Dane was very articulate in communicating his concerns about our plumbing situation.
Feroze N.
Feroze N.
21:53 27 Oct 23
Hi Ryan Wood.I called Highmark because I have furnished your offices with cubicles etc.I am writing to let you know how impressed we were with Service Tech Ryan E.He is soft spoken and knows how to work with his clients.He even went as far as explaining my wife as to what is happening and he will have it all fixed up as soon as the part arrives.After numerous phone calls looking to replace the defective part he found a temporary fix till the actual cartridge arrives from Grohe.I must commend Ayla and Ashley for taking my calls and having a laugh while on the phone.Having such pleasant staff members is what makes a great company.I am sure they love working for Highmark.We will not hesitate to refer Highmark to any of our associates.Best,Feroze Nanavaty
Leslie C.
Leslie C.
17:20 27 Oct 23
I wanted to give 5 Stars to High Mark for the service they provided. It starts with the excellent work from Kevin. He was in to do a service on our furnace and when checking the crawl space mentioned that there was some water there. He recommended having a plumber come out and look at the drain tile. Ryan E came to the house, checked under the house and came to the same conclusion as Kevin. He worked on the drain tile for almost a week and repaired it where necessary. Ryan was always professional in his conversations with us and sent us detailed pictures of what he was doing. This job required our deck to be taken apart and Bryan Reed contractor/handyman sent out someone to take apart and put the deck back together. Again we received outstanding service from this gentlemen and he mentioned to my husband that he had only been on the job for ten days. Thank you for everything. ***** stars.
Owen M.
Owen M.
03:11 27 Oct 23
Great professional service, Andrew did great work, I’m very happy. On time, courteous and fixed my gas furnace economically . Highly recommended
Kelly K.
Kelly K.
21:54 26 Oct 23
Our technician, Tassos, was courteous, professional and took the time to explain what needed to be done and why. He had our furnace back up and running in record time. Thank you Tassos!
Margaret C.
Margaret C.
00:39 25 Oct 23
Tassos did an excellent job in getting my heating problem fixed without having to do much troubleshooting. He is courteous, very knowledgeable and explained well. I will surely recommend him to friends and neighbours for heating and plumbing works to be done.
Janet O.
Janet O.
23:10 24 Oct 23
Excellent service. Very prompt reply.We are very pleased with Andrew’s knowledge and expertise.
b P.
b P.
21:22 24 Oct 23
Kevin clearly explained what the heating problem was. He also explained the positive and negative issues if repairing a 15 year old heat pump. He was on time, kept his shoes off my floor, and not pushy to upsell. Would highly recommend.
Jamal M.
Jamal M.
00:47 24 Oct 23
I hope I can save someone time calling around and asking rates. I called 10 different HVAC companies in the surrey and Coquitlam area and these are on the lower end but the service was incredible. Kevin helped us and he was beyond respectful of my house, taking off his shoes, leaving no mess, and answering any questions I had with no condescending feeling. Kevin laid out all the options I had and was honest with what needed to be done and what was optional, while being respectful of budget limitations. We are going to be personally requesting Kevin for our yearly maintenance.
Bill M.
Bill M.
20:57 23 Oct 23
Kevin got to the problem fast and had the heat going for us. Great service.
Antonio D.
Antonio D.
02:38 22 Oct 23
Experience was very good . Tassos was very professional and explained all problems encountered , in very clear language for me to understand .
Art L.
Art L.
22:53 20 Oct 23
Andrew did an thorough efficient annual service on our furnace.
Arif M.
Arif M.
17:10 20 Oct 23
We had our water heater die on us and High Mark was the only service that was willing to see us on the same day.For two days, Kevin came down to fix the problem. Kevin is probably the friendliest and most professional invididual to work on the house. He provided options on how to fix the problem, and at no time did I feel pressured or upsold by him. He seemed to genuinely care and was all around, a nice dude.We were back up and running on a Friday, when other places wouldn’t even come in before Monday to do a check.If I have any home services that need to be done, I’m calling High Mark and I’m getting Kevin to come back!
Eric T.
Eric T.
04:17 20 Oct 23
Ryan E came in, figured out what was wrong immediately, and gave me two options to fix the problem. I had a non working sump pump and he suggested to try and fix the one year old machine instead of replacing since it should still be working and likely just clogged. He was absolutely right and fixed the problem for us within an hour. Very pleased and happy it’s all good again. Thanks again Ryan!
Alvin J.
Alvin J.
21:22 19 Oct 23
Overall plumbing inspection well done! Excellent work as always! Highly recommend!
daniel M.
daniel M.
21:18 19 Oct 23
Andrew came exact time, diagonose the problem, explain the possible solutions and help me make the right decision in solving it. Fast efficient and very curtious.
Michael H.
Michael H.
04:08 19 Oct 23
Andrew came over to check and clean our furnace. Great guy, very nice, professional, and helpful! The next time we need work done on our furnace, I know just who to call!
Rick H.
Rick H.
16:36 18 Oct 23
Andrew has been our “go to” plumber for a number of years. Highly recommend him and Highmark.
Chris B.
Chris B.
01:05 18 Oct 23
Kevin was excellent, very knowledgeable in diagnosing and fixing a tricky problem.
Michael D.
Michael D.
00:23 18 Oct 23
Tassos did a great job diagnosing then fixing the furnace issue. Also pointed out some things to watch for future. Very happy with the service.
Doug W.
Doug W.
20:33 17 Oct 23
Knowledgeable and professional. On time, quick, and courteous service.
Valerie B.
Valerie B.
18:44 16 Oct 23
Thank you to High Mark technician Andrew for servicing my furnace. I appreciate Andrew’s attention to his craft and the time he took to explain furnace details to me before and after servicing.
Ruth W.
Ruth W.
03:04 13 Oct 23
Very Professional and Knowledgable ……. Excellent work , with clear explanations . Thank-you
Jackson M.
Jackson M.
01:09 13 Oct 23
Cole was excellent! He arrived just when he said he would. He was very professional, quickly assessed the job and provided me with a range of options to address the problem. He went off to the get the part and had it installed in no time. Another home run by Highmark! Thank you from a very satisfied client.
Ashok N.
Ashok N.
19:51 12 Oct 23
As promised by the office staff, High Mark Plumbing sent the technician right on time, and Ryan E was very professional and courteous. He addressed the immediate need and recommended a follow-up. We are happy with their service and look forward to calling them again for a follow-up. We highly recommend them for all heating and plumbing services.
T. C.
T. C.
23:18 11 Oct 23
Kevin was professional and thorough. He explained what work needed to be done on my heating system and gave different options as to how I could proceed. His work was excellent.
Brenda B.
Brenda B.
20:16 11 Oct 23
Tassos was awesome. I will definitely ask for him for future work. He explained everything to me. I am very very happy and will recommend him to my family and friends
Robyn M.
Robyn M.
02:00 11 Oct 23
Cole came quickly. Solved the problem as quickly as he could. Was professional, friendly and helpful.
Elizabeth
Elizabeth
00:40 11 Oct 23
Ryan was prompt, professional and proficient. He had a new toilet in place in no time.He also unplugged a second toilet, deodorized a drain and turned up my water heater. We know who to call for plumbing issues!Thank you, Ryan.
TERRY VAN DER L.
TERRY VAN DER L.
20:28 10 Oct 23
Andrew showed up on time and sure knows his stuff! He gave us great short and long term advice and left us as very satisfied customers
Jay P.
Jay P.
23:07 06 Oct 23
Kevin and Cole did a great job. They replaced our relic of a furnace. The new one is set up nicely with the old ducting and gas line.
Colin T.
Colin T.
17:17 05 Oct 23
Ryan was personable, efficient and effectively dealt with our problem in a couple of hours. A pleasure to deal with.
Howard R.
Howard R.
01:51 05 Oct 23
Cole did a great job and was easy to deal with, thanks!
Rudolf San J.
Rudolf San J.
19:19 04 Oct 23
Ryan came right away as scheduled and ready to tackle the job on handHe was very thorough and checked every tick on the box before he completed his workI highly recommend him for any plumbing and repair work and Highmark Plumbing too
Linda N.
Linda N.
18:04 04 Oct 23
My concerns for pride in workmanship is telling and is important to me. I hired Highmark Plumbing and Heating upon a recommendation from a friend when she hired this company to re plumb her house because of her leaking pipes in the crawl space. Their response was quick. Dane attended my house at 8:00 AM to give me options on what I should do and estimate costs – no pressure. Dane started right then and each day of the repair he arrived on time and worked straight through every day – all day without a break. He answered my questions and explained various things to me in a language I understood. I found Dane to be very punctual, polite, very easily to talk with and relate to, was patient – especially to a senior that wanted to chat. I could see that Dane took pride in his workmanship and I have no fears in referring others to or hiring this company in the future with an employee such as Dane.Linda NakonechnyMaple Ridge, BC (2023)
Krysten M.
Krysten M.
23:27 03 Oct 23
Ryan was great, very polite and friendly. Was able to fix my toilet and even give me some tips and feedback about other plumbing in my house. He gave me a good range of options for remedying my issue and was fast!
John M.
John M.
22:50 03 Oct 23
Happy with Cole’s visit today. He was courteous and went about his work in a positive manner. He was knowledgeable and was quick with answers to my questions.
David G.
David G.
04:29 30 Sep 23
Andrew came on time. Not a spry young fellow, but hereally new his stuff wrt boilers. Identified the problem,resolved it in no time, educated me on some importantissues, and all under the $69 service call fee. A darn goodinvestment. He didn’t try to upsell me on anything.I was pleased.
Sharon K.
Sharon K.
02:10 30 Sep 23
My kitchen was in crisis-backed up carburetor, clogged sink etc.I was so happy that Colin was able to put me into his schedule so quickly. He explained all the options very precisely and then went off to the supplier to get the necessary equipment and parts.Colin was very by knowledgeable about what needed to be done.He cleaned everything up after all had been installed and took precautions to keep everything clean and tidy.Colin did a great job and I have no hesitation in recommending him to friends and family.
Matt P.
Matt P.
23:20 28 Sep 23
Had the pleasure of dealing with Kevin at Highmark. He did a great job at explaining how the service was going to work and was upfront about the pricing. He was pleasant and efficient and I would recommend him to anyone that asked for an HVAC professional. Thank you!
Barb C.
Barb C.
21:31 24 Sep 23
Ryan did a great job! Very friendly amd professional.
Konstantin G.
Konstantin G.
21:49 19 Sep 23
The technician was Ryan, fixed my shower quickly, now it looks and works as if it’s never been broken. Thank you!
Tayler
Tayler
20:20 18 Sep 23
Dane was great! Efficient and friendly and was able to get the job done.
Gary M.
Gary M.
16:44 18 Sep 23
Dane came promptly and outlined the issue and gave me various options that could save me issues in the future. Resolved issue quickly and was very professional through out
Chuck D.
Chuck D.
16:42 11 Sep 23
This was my first time using Highmark. One of the best customer service experiences I’ve had. From the initial appointment setting right through the diagnostics and finally, the solution was outstanding really enjoyed our text Ryan and Mark highly recommend these guys.
Milan K.
Milan K.
18:01 08 Sep 23
The technician’s professionalism and clear explanation of the scope of work and process left a lasting impression. His kindness and expertise are a testament to the exceptional service Lillie Family Heating and Plumbing provides.
Logic S.
Logic S.
15:15 08 Sep 23
Amazing customer service… they were totally on the ball with appointment and even allowing me to adjust the appointment. Showed up on time and tech was guy very knowledgeable and was great at troubleshooting my system problems.
Van T.
Van T.
22:36 07 Sep 23
Tassos was very friendly and professional. I also learned a few things from him today. Absolutely amazing work highly recommend.
Dale H.
Dale H.
22:17 02 Sep 23
I have used Highmark before. Very professional and courteous. They left the area they worked in cleaner than it was when they got there. They showed me what they were doing and explained what was wrong. I would recommend to family and friends.
Paul L.
Paul L.
00:10 31 Aug 23
Professional and friendly service and very knowledgeable for maintenance of are new hot water tank. Thanks Kevin and High Mark Plumbing &Heating
Chad E.
Chad E.
20:10 30 Aug 23
I just had Dane come and repair a cracked p trap under my kitchen sink. He was super professional, friendly and fast! I thought the price was very fair for the work involved. Thanks Dane!!
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Air Conditioner Tune-Up Services in Lower Mainland

Is your air conditioner ready to beat the summer heat? High Mark’s air conditioner tune-up service is key to ensuring your system runs efficiently and effectively all season long. Regular maintenance not only improves the performance of your AC unit but also helps prevent costly breakdowns and extend the life of your unit. 

 

Allow our licensed service experts to help keep your home cool and comfortable this summer. It’s a small step that makes a big difference in maximizing the comfort and efficient of your home or business.

air conditioner tune-up
BOOK YOUR AIR CONDITIONER TUNE-UP ONLINE
CALL 604-245-8970 TO SPEAK TO OUR CUSTOMER SERVICE

Benefits of an Annual Air Conditioner Tune-Up

An annual air conditioner maintenance or tune-up is more than just a routine check it’s an investment in your comfort and peace of mind. Regular tune-ups extend the lifespan of your AC, ensuring it operates at peak efficiency, which can significantly reduce your energy bills and help improve the performance of your AC unit.

 

They also help in identifying potential problems early, avoiding costly repairs down the line. Here are some benefits that come with your AC maintenance:

  • Improved Energy Efficiency
  • Improved Air Quality
  • Decreases System Noise
  • Increased Unit Lifespan
air conditioner tune-up

What an Air Conditioner Tune-Up Includes

Our comprehensive air conditioner tune-up service is designed to ensure your AC system is in top-notch conditioner for the hot season ahead. This thorough service includes a details inspection of all components while checking the following:

  • Is the correct amount of refrigerant in your system
  • Is your AC leaking
  • Examine the air ducts for debris or leaks.
  • Is your evaporator coil functioning properly
  • Are the electric terminals in good shape
  • Lubricate motor as needed
  • Examine the belts.
  • Ensure all components are functioning as expected.
  • Check the electric control sequence and make sure the cooling and heating sequences are not operating at the same time.
air conditioner tune-up
BOOK YOUR AIR CONDITIONER TUNE-UP ONLINE
CALL 604-245-8970 TO SPEAK TO OUR CUSTOMER SERVICE

Should you require further details or have inquiries about our air conditioner tune-up, don’t hesitate to reach our to us. Our High Mark team is dedicated to providing you with in-depth information to assist in your decision-making process. Our licensed service experts are prepared to offer you guidance and support throughout every phase of the service.

Service Partner Plan
schedule service

What Type of System are you looking for service on?

Can you please describe the problem you are experiencing?

What Date & Time would you like to Schedule your Appointment?

For Service on Sundays, Holidays & After Hours please call 604-245-8790.

How old is your unit?

CUSTOMER REVIEWS

Google Rating
4.8
Based on 829 reviews
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Maryna L.
Maryna L.
21:40 07 Dec 23
Professional, explained the issue of the drain blockage, and wasefficient. A job well done. Thank you Dane.
Stéphane D.
Stéphane D.
20:44 06 Dec 23
Always a pleasant, professional and informative experience with Tassos.
Steve R.
Steve R.
04:45 06 Dec 23
Dane was excellent. Great knowledgeable service provided from start to finish.
Michele P.
Michele P.
23:51 05 Dec 23
Thanks, Andrew! Appreciate all the information shared.
Alexia H.
Alexia H.
22:30 04 Dec 23
Dane did an excellent job, not only replacing our kitchen faucet but also outlining other areas that need improvement. We are very pleased with the service and we will continue to work with High Mark for all our future needs. Tassos also did work in our kitchen, dealing with a clogged sink. He was efficient and again, we appreciated his professionalism. Great work all around!
theoutcast
theoutcast
03:43 02 Dec 23
Dane and Brandon were very professional, knowledgeable and efficient. They took the time to answer my questions and were thorough with the inspection of all my plumbing. Even discovering mistakes that someone else had left behind and repairing it in the same day. Thank you!
Kris L.
Kris L.
21:17 28 Nov 23
Ryan B came and replaced a toilet for me and did the most amazing job! I highly recommend highmark plumbing and heating and especially Ryan B. Thank you Ryan for all your hard work and for helping me with a separate issue
Ashley C.
Ashley C.
19:44 28 Nov 23
I am so thankful for HighMark Plumbing and Heating this morning! They came out and got my furnace up and running. Andrew was so professional and kind, he explained everything so I could understand my options. Highly recommend!!!
Kevin K.
Kevin K.
19:33 27 Nov 23
Andrew was very efficient and thorough in diagnosing the issue with our furnace and got us up and running!
Walt “Waldar” S.
Walt “Waldar” S.
17:26 25 Nov 23
Excellent customer service and installation. Would highly recommend.
braden W.
braden W.
22:26 23 Nov 23
Ryan was a total professional.Great service. Highly recommend!!
Marcella S.
Marcella S.
23:20 20 Nov 23
Andrew did my annual furnace inspection. He knows where everything is. His visit was timely as a switch had to be replaced. He showed my why and where and did the work as he has all parts in his truck. He is professional, pleasant and a pleasure to have around. I will use him always.
Victoria T.
Victoria T.
22:07 18 Nov 23
I would highly recommend this company. Great customer service. Ayla who who took our call was friendly and helpful. Tassos who did the work on our heating system was very knowledgeable & detailed in the options that he presented to us. And again very friendly. As I have said in another google review customer service is something that is lacking in our society today. THANK YOU High Mark Plumbing & Heating
Aiko O.
Aiko O.
11:12 15 Nov 23
I have been a client of High Mark for many years. The most recent visit was by Andrew for furnace tuneup and hot water tank inspection. He was polite and professional.
Chris H.
Chris H.
23:45 07 Nov 23
Excellent service. Our technician, Ryan, let us know in advance when he would be arriving, explained the costs associated with the installation, was super friendly and was very professional doing the installation. Before he left, he also explained exactly what he had done and showed us how to work the dishwasher.
Maya U.
Maya U.
19:19 07 Nov 23
Exceptional plumbing service from the High Mark team! Got my kitchen drain cleaned today and it’s flowing smoothly again. Thank you for the $100 off drain cleaning special. Saved me some money!Question for potential heating appointment: What type of heating solutions do you offer?
Nathan P.
Nathan P.
00:08 04 Nov 23
Andrew was great! Very knowledgeable and explained everything he was doing. No surprises
Kenny K.
Kenny K.
23:07 03 Nov 23
Had a leak on the shutoff value to the toilet water tank in the morning, and High Mark was able to answer the call and dispatch their technician in the afternoon on the same day.Their technician Ryan B was able to assess the issue, give me the solution, and the cost for the repair in a friendly and professional manner.Since it was a small job and he has all the materials needed, he was able to complete the fix in half an hour with no mess left behind.I’d recommend their service.
Kim M.
Kim M.
19:02 03 Nov 23
Of course it happened on a Sunday night. 8 yr old hot water tank had a leak in outgoing water line. We called the installer of the tank (who had rescued us 8 yrs prior,, also on a weekend), but said they were too busy and not for 2 days. They referred us to High Mark….came out first thing Monday morning, at 9 a.m., on time, as arranged. Dane was our technician. Very personable and professional. Took a look at the whole plumbing situation throughout the house to give us a snapshot of our probable needs. Really great info – we chose to go with the repair to the outgoing water line with poly B piping which had just given way due to wear over time. The repair was quick and efficient. Excellent workmanship. Dane left us with a couple of courses of action to take in the future, should we decide. We have discussed the poly B piping with our strata president as it is an issue already on the table for our complex. It was great to meet Dane, he was kind, inquisitive, knowledgeable – an asset to High Mark. Thank you for the excellent 5 star service – we recommend and won’t hesitate to contact High Mark in future.(a high mark for High Mark – lol – like you’ve never heard that before)…..p.s. Doug Philip, my hubby contacted and set up the service call….the comment in brackets is his.
Magdalena O.
Magdalena O.
17:23 03 Nov 23
I was very satisfied with service. Andrew is very knowledgable in his profession. Since Andrew started to maintain my boiler, the problems stopped. Also he is very honest and upfront on what need to be fixed. Very highly recomending this company.
Robert T.
Robert T.
22:36 02 Nov 23
Andrew was a Rock Star. Diagnosed the problem with my boiler and knew exactly what to do. I would highly recommend High Mark Plumbing to anyone.
Hayley P.
Hayley P.
21:25 02 Nov 23
Dane did a great job. He was very quick and helpful, and checked everything else in the house to make sure there were no other major issues. Would recommend High Mark Plumbing & Heating for plumbing services in Port Coquitlam!
Richard G.
Richard G.
22:38 01 Nov 23
Nov 1… Follow up warranty adjustment performed on pressure control valve. Bryan was sent to our home right away & completed the job quickly with explanations. Thanks very much. Greatly appreciated.
Gordie B.
Gordie B.
20:07 01 Nov 23
Kevin did a first-rate job. Professional and courteous
N D P
N D P
21:50 31 Oct 23
Very professional and fast response to my situation. I would recommend using highmark plumbing. Thank you Tassos for an A+ job
Adam M.
Adam M.
02:24 28 Oct 23
Dane performed a thorough inspection of the visible pipes throughout our home and pointed out the areas of deficiency: old, worn PRV, lack of shut-off valves under sinks and an old PVC pipe supplying a toilet. I am very glad to be aware of these problems and asked Dane to replace the PVC pipe and install shut-off valves under our ground-floor bathroom sink. He also installed a new sink and tap under the aforementioned bathroom sink. I think he did a top-quality job, and he demonstrated a lot of care and skilled high-precision work. Dane also took care to clean the counter area around the new sink so that the whole countertop area showed a very tidy and elegant presentation. Thank you Dane, you did a super-awesome job in transforming our home to make it look more classy and beautiful and much less leaky – as the old tap dripped chronically and the old sink had a hole in it! Finally, Dane was very articulate in communicating his concerns about our plumbing situation.
Feroze N.
Feroze N.
21:53 27 Oct 23
Hi Ryan Wood.I called Highmark because I have furnished your offices with cubicles etc.I am writing to let you know how impressed we were with Service Tech Ryan E.He is soft spoken and knows how to work with his clients.He even went as far as explaining my wife as to what is happening and he will have it all fixed up as soon as the part arrives.After numerous phone calls looking to replace the defective part he found a temporary fix till the actual cartridge arrives from Grohe.I must commend Ayla and Ashley for taking my calls and having a laugh while on the phone.Having such pleasant staff members is what makes a great company.I am sure they love working for Highmark.We will not hesitate to refer Highmark to any of our associates.Best,Feroze Nanavaty
Leslie C.
Leslie C.
17:20 27 Oct 23
I wanted to give 5 Stars to High Mark for the service they provided. It starts with the excellent work from Kevin. He was in to do a service on our furnace and when checking the crawl space mentioned that there was some water there. He recommended having a plumber come out and look at the drain tile. Ryan E came to the house, checked under the house and came to the same conclusion as Kevin. He worked on the drain tile for almost a week and repaired it where necessary. Ryan was always professional in his conversations with us and sent us detailed pictures of what he was doing. This job required our deck to be taken apart and Bryan Reed contractor/handyman sent out someone to take apart and put the deck back together. Again we received outstanding service from this gentlemen and he mentioned to my husband that he had only been on the job for ten days. Thank you for everything. ***** stars.
Owen M.
Owen M.
03:11 27 Oct 23
Great professional service, Andrew did great work, I’m very happy. On time, courteous and fixed my gas furnace economically . Highly recommended
Kelly K.
Kelly K.
21:54 26 Oct 23
Our technician, Tassos, was courteous, professional and took the time to explain what needed to be done and why. He had our furnace back up and running in record time. Thank you Tassos!
Margaret C.
Margaret C.
00:39 25 Oct 23
Tassos did an excellent job in getting my heating problem fixed without having to do much troubleshooting. He is courteous, very knowledgeable and explained well. I will surely recommend him to friends and neighbours for heating and plumbing works to be done.
Janet O.
Janet O.
23:10 24 Oct 23
Excellent service. Very prompt reply.We are very pleased with Andrew’s knowledge and expertise.
b P.
b P.
21:22 24 Oct 23
Kevin clearly explained what the heating problem was. He also explained the positive and negative issues if repairing a 15 year old heat pump. He was on time, kept his shoes off my floor, and not pushy to upsell. Would highly recommend.
Jamal M.
Jamal M.
00:47 24 Oct 23
I hope I can save someone time calling around and asking rates. I called 10 different HVAC companies in the surrey and Coquitlam area and these are on the lower end but the service was incredible. Kevin helped us and he was beyond respectful of my house, taking off his shoes, leaving no mess, and answering any questions I had with no condescending feeling. Kevin laid out all the options I had and was honest with what needed to be done and what was optional, while being respectful of budget limitations. We are going to be personally requesting Kevin for our yearly maintenance.
Bill M.
Bill M.
20:57 23 Oct 23
Kevin got to the problem fast and had the heat going for us. Great service.
Antonio D.
Antonio D.
02:38 22 Oct 23
Experience was very good . Tassos was very professional and explained all problems encountered , in very clear language for me to understand .
Art L.
Art L.
22:53 20 Oct 23
Andrew did an thorough efficient annual service on our furnace.
Arif M.
Arif M.
17:10 20 Oct 23
We had our water heater die on us and High Mark was the only service that was willing to see us on the same day.For two days, Kevin came down to fix the problem. Kevin is probably the friendliest and most professional invididual to work on the house. He provided options on how to fix the problem, and at no time did I feel pressured or upsold by him. He seemed to genuinely care and was all around, a nice dude.We were back up and running on a Friday, when other places wouldn’t even come in before Monday to do a check.If I have any home services that need to be done, I’m calling High Mark and I’m getting Kevin to come back!
Eric T.
Eric T.
04:17 20 Oct 23
Ryan E came in, figured out what was wrong immediately, and gave me two options to fix the problem. I had a non working sump pump and he suggested to try and fix the one year old machine instead of replacing since it should still be working and likely just clogged. He was absolutely right and fixed the problem for us within an hour. Very pleased and happy it’s all good again. Thanks again Ryan!
Alvin J.
Alvin J.
21:22 19 Oct 23
Overall plumbing inspection well done! Excellent work as always! Highly recommend!
daniel M.
daniel M.
21:18 19 Oct 23
Andrew came exact time, diagonose the problem, explain the possible solutions and help me make the right decision in solving it. Fast efficient and very curtious.
Michael H.
Michael H.
04:08 19 Oct 23
Andrew came over to check and clean our furnace. Great guy, very nice, professional, and helpful! The next time we need work done on our furnace, I know just who to call!
Rick H.
Rick H.
16:36 18 Oct 23
Andrew has been our “go to” plumber for a number of years. Highly recommend him and Highmark.
Chris B.
Chris B.
01:05 18 Oct 23
Kevin was excellent, very knowledgeable in diagnosing and fixing a tricky problem.
Michael D.
Michael D.
00:23 18 Oct 23
Tassos did a great job diagnosing then fixing the furnace issue. Also pointed out some things to watch for future. Very happy with the service.
Doug W.
Doug W.
20:33 17 Oct 23
Knowledgeable and professional. On time, quick, and courteous service.
Valerie B.
Valerie B.
18:44 16 Oct 23
Thank you to High Mark technician Andrew for servicing my furnace. I appreciate Andrew’s attention to his craft and the time he took to explain furnace details to me before and after servicing.
Ruth W.
Ruth W.
03:04 13 Oct 23
Very Professional and Knowledgable ……. Excellent work , with clear explanations . Thank-you
Jackson M.
Jackson M.
01:09 13 Oct 23
Cole was excellent! He arrived just when he said he would. He was very professional, quickly assessed the job and provided me with a range of options to address the problem. He went off to the get the part and had it installed in no time. Another home run by Highmark! Thank you from a very satisfied client.
Ashok N.
Ashok N.
19:51 12 Oct 23
As promised by the office staff, High Mark Plumbing sent the technician right on time, and Ryan E was very professional and courteous. He addressed the immediate need and recommended a follow-up. We are happy with their service and look forward to calling them again for a follow-up. We highly recommend them for all heating and plumbing services.
T. C.
T. C.
23:18 11 Oct 23
Kevin was professional and thorough. He explained what work needed to be done on my heating system and gave different options as to how I could proceed. His work was excellent.
Brenda B.
Brenda B.
20:16 11 Oct 23
Tassos was awesome. I will definitely ask for him for future work. He explained everything to me. I am very very happy and will recommend him to my family and friends
Robyn M.
Robyn M.
02:00 11 Oct 23
Cole came quickly. Solved the problem as quickly as he could. Was professional, friendly and helpful.
Elizabeth
Elizabeth
00:40 11 Oct 23
Ryan was prompt, professional and proficient. He had a new toilet in place in no time.He also unplugged a second toilet, deodorized a drain and turned up my water heater. We know who to call for plumbing issues!Thank you, Ryan.
TERRY VAN DER L.
TERRY VAN DER L.
20:28 10 Oct 23
Andrew showed up on time and sure knows his stuff! He gave us great short and long term advice and left us as very satisfied customers
Jay P.
Jay P.
23:07 06 Oct 23
Kevin and Cole did a great job. They replaced our relic of a furnace. The new one is set up nicely with the old ducting and gas line.
Colin T.
Colin T.
17:17 05 Oct 23
Ryan was personable, efficient and effectively dealt with our problem in a couple of hours. A pleasure to deal with.
Howard R.
Howard R.
01:51 05 Oct 23
Cole did a great job and was easy to deal with, thanks!
Rudolf San J.
Rudolf San J.
19:19 04 Oct 23
Ryan came right away as scheduled and ready to tackle the job on handHe was very thorough and checked every tick on the box before he completed his workI highly recommend him for any plumbing and repair work and Highmark Plumbing too
Linda N.
Linda N.
18:04 04 Oct 23
My concerns for pride in workmanship is telling and is important to me. I hired Highmark Plumbing and Heating upon a recommendation from a friend when she hired this company to re plumb her house because of her leaking pipes in the crawl space. Their response was quick. Dane attended my house at 8:00 AM to give me options on what I should do and estimate costs – no pressure. Dane started right then and each day of the repair he arrived on time and worked straight through every day – all day without a break. He answered my questions and explained various things to me in a language I understood. I found Dane to be very punctual, polite, very easily to talk with and relate to, was patient – especially to a senior that wanted to chat. I could see that Dane took pride in his workmanship and I have no fears in referring others to or hiring this company in the future with an employee such as Dane.Linda NakonechnyMaple Ridge, BC (2023)
Krysten M.
Krysten M.
23:27 03 Oct 23
Ryan was great, very polite and friendly. Was able to fix my toilet and even give me some tips and feedback about other plumbing in my house. He gave me a good range of options for remedying my issue and was fast!
John M.
John M.
22:50 03 Oct 23
Happy with Cole’s visit today. He was courteous and went about his work in a positive manner. He was knowledgeable and was quick with answers to my questions.
David G.
David G.
04:29 30 Sep 23
Andrew came on time. Not a spry young fellow, but hereally new his stuff wrt boilers. Identified the problem,resolved it in no time, educated me on some importantissues, and all under the $69 service call fee. A darn goodinvestment. He didn’t try to upsell me on anything.I was pleased.
Sharon K.
Sharon K.
02:10 30 Sep 23
My kitchen was in crisis-backed up carburetor, clogged sink etc.I was so happy that Colin was able to put me into his schedule so quickly. He explained all the options very precisely and then went off to the supplier to get the necessary equipment and parts.Colin was very by knowledgeable about what needed to be done.He cleaned everything up after all had been installed and took precautions to keep everything clean and tidy.Colin did a great job and I have no hesitation in recommending him to friends and family.
Matt P.
Matt P.
23:20 28 Sep 23
Had the pleasure of dealing with Kevin at Highmark. He did a great job at explaining how the service was going to work and was upfront about the pricing. He was pleasant and efficient and I would recommend him to anyone that asked for an HVAC professional. Thank you!
Barb C.
Barb C.
21:31 24 Sep 23
Ryan did a great job! Very friendly amd professional.
Konstantin G.
Konstantin G.
21:49 19 Sep 23
The technician was Ryan, fixed my shower quickly, now it looks and works as if it’s never been broken. Thank you!
Tayler
Tayler
20:20 18 Sep 23
Dane was great! Efficient and friendly and was able to get the job done.
Gary M.
Gary M.
16:44 18 Sep 23
Dane came promptly and outlined the issue and gave me various options that could save me issues in the future. Resolved issue quickly and was very professional through out
Chuck D.
Chuck D.
16:42 11 Sep 23
This was my first time using Highmark. One of the best customer service experiences I’ve had. From the initial appointment setting right through the diagnostics and finally, the solution was outstanding really enjoyed our text Ryan and Mark highly recommend these guys.
Milan K.
Milan K.
18:01 08 Sep 23
The technician’s professionalism and clear explanation of the scope of work and process left a lasting impression. His kindness and expertise are a testament to the exceptional service Lillie Family Heating and Plumbing provides.
Logic S.
Logic S.
15:15 08 Sep 23
Amazing customer service… they were totally on the ball with appointment and even allowing me to adjust the appointment. Showed up on time and tech was guy very knowledgeable and was great at troubleshooting my system problems.
Van T.
Van T.
22:36 07 Sep 23
Tassos was very friendly and professional. I also learned a few things from him today. Absolutely amazing work highly recommend.
Dale H.
Dale H.
22:17 02 Sep 23
I have used Highmark before. Very professional and courteous. They left the area they worked in cleaner than it was when they got there. They showed me what they were doing and explained what was wrong. I would recommend to family and friends.
Paul L.
Paul L.
00:10 31 Aug 23
Professional and friendly service and very knowledgeable for maintenance of are new hot water tank. Thanks Kevin and High Mark Plumbing &Heating
Chad E.
Chad E.
20:10 30 Aug 23
I just had Dane come and repair a cracked p trap under my kitchen sink. He was super professional, friendly and fast! I thought the price was very fair for the work involved. Thanks Dane!!
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